Water Babies Opiniões 

2002
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our experience with Water Babies as a whole has been incredible. Our swimming instructor, Katarina made the effort straight away to remember all babies names, and greets them individually as we g... Ver mais

Classificada 4 em 5 estrelas

Our teacher, Anna, at the Burgess Hill site was incredible. Really engaging with the babies, whilst teaching them vital skills in the water and keeping the lessons fun! Our 6 month old daughter loves... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Water Babies has become the highlight of both me and my partner's week, as well as our son Henry's. Sally is brilliant at providing a safe and enjoyable environment, showing genuine love and car... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had our underwater photoshoot recently and this is our 3rd year doing it! Every year I think it couldn’t get better and as always they outdo themselves! We have had a selection of incredible photos... Ver mais

A empresa respondeu

Informações sobre a empresa

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Sobre Water Babies

Escrito pela empresa

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Informações de contacto

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Reino Unido

  • waterbabies.co.uk

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(2002)

973 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This is an excellent swim class

This is an excellent swim class, I’d recommend to any parent. The instructors are great and caring. They teach kids to swim in a safe environment from a really young age!

7 de junho de 2026
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Resposta da Water Babies

We're so glad you recommend our swim classes! Our instructors love teaching kids to swim safely from a young age, is what we do best!!! Thank you

love, Water Babies

Classificada 5 em 5 estrelas

Highly recommend

Max has loved his swimming lessons from day 1 and has progressed from being frightened to get in the pool without me to a confident, independent swimmer!

7 de junho de 2026
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Resposta da Water Babies

We're so happy to hear about Max's wonderful progress and growing confidence in the pool! Thank you for sharing this fantastic feedback.

Water Babies

Classificada 3 em 5 estrelas

Great teachers, but…

While the instructors here are fantastic and highly skilled, the facility itself leaves a lot to be desired. Cleanliness is severely lacking, and basic amenities like hairdryers are missing. To make matters worse, taking a shower after swimming is impossible because the water temperature is stuck on scalding hot. It’s a shame the facility doesn't match the high quality of the staff

7 de junho de 2026
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Resposta da Water Babies

Thank you for your feedback. We’re glad to hear your positive comments about our team.
We’re very sorry about the issues you’ve raised regarding cleanliness, amenities, and the shower temperature. We will address these issues with the venue.
We appreciate you taking the time to share this with us and we hope to see you and your little one in the pool again soon!

Water Babies

Classificada 5 em 5 estrelas

Would recommend.

Water Babies is amazing, my little one loves it. It has given me confidence to be in the water with her. Hannah our teacher is so lovely and we are learning lots. It is a little pricey, but definitely worth every penny.

31 de maio de 2026
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Resposta da Water Babies

We are so happy your little one loves their lessons and that you feel more confident in the water together. We appreciate your kind words!

Water Babies

Classificada 5 em 5 estrelas

All the staff are lovely and…

All the staff are lovely and approachable which we appreciate for doing new experiences with Ezekiel

7 de junho de 2026
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Resposta da Water Babies

Thank you so much for taking the time to leave us 5 stars. Sounds like you guys are having an amazing time in lessons which is always lovely to hear x

Classificada 5 em 5 estrelas

We love our waterbabies lessons

We love our waterbabies lessons. They are packed with different skills delivered in a fun way and our teacher Michelle is brilliant!

7 de junho de 2026
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Resposta da Water Babies

We're so happy you love our Water Babies lessons, it's wonderful to hear! Thank you so much for taking the time to leave an amazing review! Best wishes Fay Water Babies East Surrey & Crawley

Classificada 5 em 5 estrelas

Water babies are so gentle and patient…

Water babies are so gentle and patient with our babies each week. Giving us the confidence to be in the pool with our babies but also teaching them basic skills which are so important. I’ve loved watching how far my daughters came in the past few weeks at swimming all thanks to her teacher.

31 de maio de 2026
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Resposta da Water Babies

We're so glad to hear your little one is thriving in our classes!
It's wonderful to know we're building confidence in both you and your little and teaching important skills.

We cannot wait to see your little one progress.

Thank you for sharing your positive experience.

Water Babies x

Classificada 5 em 5 estrelas

5 stars for Waterbabies and Denise!

We have been swimming with Denise for almost 2 years at The Marriot. It has been the best decision- our son loves swimming, he is so confident in the water and really looks forward to his lesson each week!

7 de junho de 2026
Opinião espontânea
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Resposta da Water Babies

Hi Emma, thank you for your review. Great to hear how much your son loves his lessons and how much he is growing in confidence. I'm sure Denise also looks forward to seeing him in class. Thanks

Classificada 5 em 5 estrelas

The entire team was friendly and…

The entire team was friendly and accommodating

24 de maio de 2026
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Resposta da Water Babies

Thank you! We are happy to hear that our team made you feel welcome throughout your journey with Water Babies.

Water Babies Scotland Central Team

Classificada 5 em 5 estrelas

Fantastic teaching to get children into…

Fantastic teaching to get children into the water comfortably and confidently. Would highly recommend water babies for all ages.

1 de junho de 2026
Opinião espontânea
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Resposta da Water Babies

Thank you for your review, lovely to hear how much you enjoy our lessons and how much you would recommend to others. Thanks x

Classificada 5 em 5 estrelas

Amazing lessons

Amazing lessons, they are so patient with my little one who isn't a great lover of the water. Can not recommend them enough.

24 de maio de 2026
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Resposta da Water Babies

Thank you for your feedback. We are so happy to hear that your little one is enjoying the lessons and becoming more comfortable in the water. We really appreciate your kind words!

Water Babies - West Sussex

Classificada 5 em 5 estrelas

Best swimming instructors for unsure babies

Taking my son to water babies was the best decision. The instructor is understanding of babies being unsure in the water, is patient and very supportive to parents who are finding it difficult to help their babies feel more secure in the pool. The explanations are clear and the activities are fun and we never leave the pool feeling like it was a bad or difficult lesson.

31 de maio de 2026
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Resposta da Water Babies

We're so glad our approach has helped you and your son find your water confidence!

Thank you for swimming with us each and every week, and for taking the time to write this review.

Water Babies Scotland Central Team

Classificada 5 em 5 estrelas

Highly recommend water babies

From the phone call I made to make enquiries to the lessons my daughter has, every experience with water babies and all of the staff have been great. There are regular emails updating me of what's going on and reminders of payments due as well as when my child is due her next swimming badge.
The swimming teacher is amazing with the children and gets them all fully engaged in the lessons.
I would highly recommend water babies.

24 de maio de 2026
Classificada 5 em 5 estrelas

Good Company for swimming basics

Water Babies is a great place for your child to learn the basics of swimming. Our daughter really enjoys going and the website/app is very easy to use. Lindsey the teacher is fabulous as well!

24 de maio de 2026
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Resposta da Water Babies

Thanks for leaving us a review- we're so glad to hear you are enjoying your lessons :)

Classificada 4 em 5 estrelas

My daughter loved her swimming lessons

My daughter loved her swimming lessons. We started at 10 weeks and she loves water now. The George green school location is great as it has a warm pool. The songs helped her recognise the actions and the instructors were great. Seeing her develop the safety skills was really encouraging. However the classes are so expensive for something we end up missing quite often due to illness now she's started nursery, me having to change my work pattern now I'm back to work, weekend travel, and her naptime so unfortunately we've had to cancel and look for other options.

24 de maio de 2026
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Resposta da Water Babies

We're so happy that your daughter loved her swimming lessons and developed valuable safety skills! We appreciate your kind words about our teachers and the George Green School pool. We understand that scheduling can be challenging, and we're sorry to hear that the classes became difficult to attend. We do offer some catch-up classes for missed sessions if you do decide to return to swimming with Water Babies - wishing you all the best.

Water Babies

Classificada 3 em 5 estrelas

Class teacher was amazing, pool maintenance not so much

Class teacher was amazing, pool maintenance not so much. My son was regularly getting sick after swimming, and after the last time got hospitalised with bronchitis. I know it’s from the chlorine levels in the pool because he is always at home and doesn’t go to nursery or meet other toddler often.

Overall the classes were always nice but it’s extremely frustrating that they don’t provide refund even at times where you have accumulated high number of catch up class due to your child’s sickness. What do you do when you have over 6 catch up lessons and have to pay for your regular classes each month and use those catch up sessions on top of your usual schedule?! I mean if you are a working parent using them all become impossible. I wouldn’t recommend after being with them for so long, be sure you’re committed.

24 de maio de 2026
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Resposta da Water Babies

Thank you for taking the time to share your feedback. We are very sorry to hear about your son's illness and understand how concerning and challenging this must have been for your family.

We take all concerns regarding our lessons and pool facilities extremely seriously. As part of our standard operating procedures, chlorine levels are tested at multiple points before and throughout each day of lessons. We would not run classes if levels fell outside the required parameters.

We have reached out to you directly to better understand your concerns and discuss applying credits as a gesture of goodwill, as we were not previously aware of the full extent of the situation you have described.

We value feedback from all our families and are committed to providing the best possible experience for both parents and little ones. Thank you again for bringing your concerns to our attention. We look forward to speaking with you soon.

Water Babies

Classificada 3 em 5 estrelas

Great for babies and younger toddlers

We have had some absolutely fantastic teachers who have taught my 3 year old to swim independently. That said, our instructor has changed multiple times and there is a little inconsistency for the children in standards of teaching. Our children are ready now for independent swim lessons but waterbabies can not offer this at a competitive price.

24 de maio de 2026
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Resposta da Water Babies

Hello, thank you for your review, we appreciate you taking the time to do this. We're really pleased to hear your three year old is swimming independently under our guidance and teaching - what a superstar your little one is! We will take on board your feedback re the inconsistency of standards of teaching, as this is something that is really important to us and we are sorry you have had this experience - all our teachers go through the same training to become the most qualified teachers in the UK. We would appreciate it if you could email humptydumpty@waterbabies.co.uk with some more detailed information, so that we can pick this up with our team (and certain individuals if needed). Our pricing for our new older swim programme (Swimvincible) is priced accordingly for many reasons - such as, our standards of teaching are far higher than those of other local swim schools, our teachers are far more highly trained and more qualified than teachers in other local swim schools, our Swimvincible programme doesn't just teach little ones to swim lengths back and forth, but we give little ones the opportunity to foster an overall love for the water - including diving, snorkelling, rowing, water relays, water polo, artistic swimming and much more. For those reasons alone, we are priced slightly higher than other swim schools as we can offer so much more. Many thanks, the Water Babies Hampshire team x

Classificada 3 em 5 estrelas

Classes are great. Frequently cancelled though

I love the actual classes and the teachers, they are brilliant. However the consistency of the classes is terrible. They are continually cancelled and then our session times are changed frequently as well. It’s frustrating. We stay with them only because they sessions when they happen are brilliant

24 de maio de 2026
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Resposta da Water Babies

Thank you for taking the time to share your feedback.

We're delighted to hear how much you enjoy the classes and that our teachers have made such a positive impression. It's wonderful to know that when lessons are running, they provide such a brilliant experience for you and your little one.

We do, however, understand your frustration regarding class cancellations and schedule changes, and we're sorry for any inconvenience this has caused. We always strive to maintain the highest standards across all of our lessons, and there are occasions when changes are necessary to ensure those standards are met. Most importantly, the safety and wellbeing of our babies, parents and teachers will always be our top priority. If something isn't quite right, whether that's related to staffing, pool facilities or operational requirements, we will always take the appropriate action to ensure a safe and high-quality experience for everyone.

We truly appreciate your patience and understanding, and we're grateful that you've chosen to continue your Water Babies journey with us. Your feedback is valuable and helps us continue to improve while delivering the best possible experience for our families.

Thank you again for your support, and we look forward to welcoming you back to many more brilliant lessons ahead. 💙

Classificada 3 em 5 estrelas

The lessons are good when she gets them…

The lessons are good when she gets them but they are cancelled way too often and we have so many different teachers they lack consistency so my daughter doesn't want to go to her lesson and its hard to create consistency. Our lesson time got changed too with no options, which makes our day much harder with the other things we do.

24 de maio de 2026
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Resposta da Water Babies

Thank you for taking the time to share your feedback. We're pleased to hear that your daughter enjoys the lessons when she attends them, but we're very sorry to hear about the frustration caused by lesson cancellations, changes in teachers, and the adjustment to your lesson time.

Unfortunately, there have been occasions where we've had to cancel lessons, something we genuinely dislike doing and always try to avoid wherever possible. We completely understand how important consistency is, both in terms of teachers and lesson schedules, especially when fitting classes around other commitments.

We're particularly concerned to hear that your daughter is feeling reluctant to attend her lessons, as we were not aware that you were finding this difficult. We'd really like the opportunity to put things right. A member of our team will be in touch to discuss your experience and see whether we can move your lesson to a class day or time that works better for your family and provides greater consistency.

Thank you again for your feedback. It helps us identify where we can improve, and we look forward to speaking with you soon.

Classificada 5 em 5 estrelas

5 stars all round

Hannah is a lovely, friendly and knowledgeable instructor. Our little one loves him swimming lessons and Hannah. Great structure, content and progression in the lessons.

31 de maio de 2026
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Resposta da Water Babies

Thank you so much for the lovely review! It means a lot.

We are pleased to hear you enjoying the structure and progression of the lessons, and of course your teacher Hannah, who makes it all happen!

We'll be sure to pass your kind words on.

Water Babies Scotland Central Team

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