Watermans Opiniões 

615
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I have very fine hair, thinning near the crown and tried the Watermans Grow Me Shampoo plus the Watermans Condition Me Conditioner. I have always washed my hair daily. I play lots of active outdoor... Ver mais

Classificada 5 em 5 estrelas

I've been using watermans hair oil for a while nowand overall I'm quite pleased with the results. The oil itself is lightweight and doesn't leave my hair feeling greasy, which is a big plus compare... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a hairdresser, I can’t recommend Grow Me Shampoo enough to my clients because I personally use it myself. I’ve been using it for three months, around five times a week. I left it on my scalp f... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.


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4,3

Excelente

TrustScore: 4.5 em 5

615 opiniões

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Respondeu a 94% das suas opiniões negativas

Geralmente responde em 14 horas

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4,3

Todas as opiniões

(615)

103 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Bad experience - not hair growth but loss

I bought Watermans Grow Me Shampoo from Boots UK after seeing what looked like genuine Google reviews with before-and-after photos. They’re not. The reviews are pulled from Watermans’ own website and are not verified Google reviews. They look credible but they’re not independent or regulated. Makes me wonder if their 5 star reviews genuine?

If I can save one person from going through what I have, this is worth it. I’M INCONSOLABLE.

After using the shampoo, my hair felt coated and sticky. Like other people mention straw like. Then came the SHEDDING: I LOST about TRIPLE the AMOUNT of my HAIR than before using the shampoo especially around the temples and top. I track my routine, eat well, and haven’t changed anything else. The only variable was this shampoo.

They might say “oh, it’s just the initial shedding phase” TRIPLING the RATE OF YOUR HAIR FALLING OUT is not a “phase,” it’s a serious setback. (One other reviewer says he went from thick hair to near bald in a year! That cannot be just initial shedding for him.) No other product in my routine has caused anything like this. Plus if they are making their reviews look like genuine Google ones how could I believe anything else they say?! If I use it longer I might lose even more hair. Please, please, please read the other reviews that outline exactly the same issue. Be careful before you start with this product.

This is my honest experience. If I’d known the glowing reviews that look like Google ones (a marketing tactic called ‘structured data’) were self-hosted and unverified, not genuine-Google customer reviews, I wouldn’t have gone near this product.

28 de julho de 2025
Opinião espontânea
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Resposta da Watermans

We're really sorry to hear about your experience and truly regret that the shampoo hasn't worked for you. We completely understand how upsetting it must be to feel that your hair condition has worsened, and this is certainly not the result we want for any of our customers.

Our Grow Me Shampoo has been carefully formulated, but we also appreciate that everyone’s hair responds differently, and unfortunately, it seems this product may not be suitable for you.
Thank you again for your feedback — we’re truly sorry for the inconvenience caused.

Classificada 5 em 5 estrelas

y order

The speed at which I received my order. I had totally run out of shampoo.

6 de maio de 2025
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Resposta da Watermans

Thank you so much for your feedback.
We really appreciate it.

Classificada 5 em 5 estrelas

My go to saviour

My go to saviour! At 4 month post partum the hair loss was horrific, and after using this the regrowth was thick, shiny and strong! I now have a fringe of new hair about 2 inches long! It’s helped it come in much faster!

6 de maio de 2025
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Resposta da Watermans

Thank you so much for the review you have placed. We are so happy to hear our products helping.

Classificada 4 em 5 estrelas

Didn't make a difference

Didn't make a difference

6 de maio de 2025
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Resposta da Watermans

Thank you so much for your feedback. We are really sorry to hear that you didn't feel our products helped in anyway.
Did you use the products as directed?
it can take time for the products to work.
Did you use the products continuously for 3+ months.

Classificada 5 em 5 estrelas

A Lifeline Through Hair Loss — Thank You, Watermans

I’ve experienced hair loss several times over the years — not because of any product, but due to personal life challenges. Each time, it’s been distressing, emotional, and deeply affecting to my confidence. Back in 2016, when I first noticed my hair thinning and receding, I discovered Watermans. Their products made a visible difference and helped me regain some of my confidence. From that moment on, I’ve never used anything else. Then, in December 2024, I went through my most extreme experience yet — complete hair loss. I was totally bald, shocked, and struggling with depression. It was a dark and difficult time. But I contacted Watermans for advice, and their response was kind, reassuring, and “Stay consistent. Trust the process. Be patient.” So I did. Even when I had no visible hair, I kept using the Watermans range. I followed the routine through some of my hardest moments, and now — I’m sitting here with a full head of hair again. It’s still short and growing, but the coverage is there, and the bald spots are gone. Watermans has supported me through some of the most challenging periods of my life. This isn’t just about hair regrowth — it’s about hope, perseverance, and trust. To anyone going through something have faith. Watermans has helped me every single time. Thank you, Watermans. Truly.

31 de julho de 2025
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Resposta da Watermans

Thanks for taking the time to leave us a review. We are so happy that you are enjoying our products and are satisfied with the results. Your journey is incredibly inspiring — a real reminder that with consistency and patience, progress is possible. We're honoured to have played a part in your recovery. Thank you for sharing your story.

Classificada 4 em 5 estrelas

Product Questions

The product smells lovely, however I am not sure I would have purchased a bottle if I had known I have to wash my hair 4 / 5 times a week! Is this really necessary? I dont have time to wash and blow dry my hair 5 times a week!

31 de julho de 2025
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Resposta da Watermans

Thanks for the review!

For best results, we recommend using the products as directed—washing 4–5 times per week, massaging the product into your scalp, and allowing it to soak for 3–4 minutes during each wash. You’ll need to continue this routine for at least 3 months to see noticeable improvements.

You can also use the product 3 times per week, still letting it soak for 3–4 minutes; however, please note that progress may be slower compared to those who use it 4–5 times weekly.

Classificada 1 em 5 estrelas

My hair has never been so dry, brittle, dull and lifeless!!

I used the grow me shampoo and conditioner and my hair has gone extremely dry and brittle due to the sulfates in the product.
So I have only used the product about 3 times. To try and repair the dryness I put on hair conditioning treatments, but this didn't make the slightest difference. It's never been in such bad condition 😞. I am being sent another 2 bottles which I won't use, due to their subscription policy which states, you have receive 2 orders before you can cancel! So now I'm left with the 2 bottles which are almost full and another order on the way! That's a lot of money to waste on hair products that I can't even use!!

28 de junho de 2025
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Resposta da Watermans

We're really sorry to hear about your experience and truly regret that the shampoo hasn't worked for you. We completely understand how upsetting it must be to feel that your hair condition has worsened, and this is certainly not the result we want for any of our customers.

Our Grow Me Shampoo has been carefully formulated, but we also appreciate that everyone’s hair responds differently, and unfortunately, it seems this product isn’t suitable for you.

Regarding your subscription, we’re a little confused as it can be cancelled at any time — there is no requirement to receive two orders before doing so. We’d be more than happy to help sort this for you. If you could please refuse the delivery of the incoming order or return any unopened bottles, we’ll ensure a refund is processed as soon as we receive them.

Please contact us directly with your order details so we can cancel your subscription immediately and resolve this for you.

Thank you again for your feedback — we’re truly sorry for the inconvenience caused.

Classificada 5 em 5 estrelas

2 Bottles of Grow Me Shampoo


This shampoo is an amazing product
I’ve used this product for years now and cannot rate it highly enough. As I have my blonde hair coloured regularly this shampoo keeps it in excellent condition. I really wouldn’t use any other shampoo now.

18 de fevereiro de 2025
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Resposta da Watermans

Thank you so much for your review, We are so happy our products are helping.

Classificada 5 em 5 estrelas

Excellent product

Arrived promptly. Excellent product and will be ordering again.

14 de julho de 2025
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Resposta da Watermans

Thank you for taking the time to comment. We really appreciate it

Classificada 5 em 5 estrelas

Amazing Bundle Set!

I bought the shampoo and conditioner as a bundle to help with hair growth, hair follicles to be stronger and leaves hair feeling thicker and shiny. As stated it does all the above absolutely love it they do smell very medicated but I’ve seen a big improvement and my husband also uses it . For anyone going through the menopause and seeing a massive change in their hair if it’s gone thinner, dry, falling out etc I would recommend these 2 products.
I also bought the heat spray at the same-time this if I’m honest isn’t great on my hair, if I’m using it on dry hair before straightening it or using curlers then it’s amazing and works really well. However if I use it on wet hair before drying it with the hair dryer it makes my hair feel very dry and sticky . So I’m sitting on the fence with this one but the shampoo and conditioner are definitely my favourites!
Fantastic offer, great company , good choice of products and great offers give them a try!

4 de abril de 2025
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Resposta da Watermans

Thank you so much for your review of Watermans products. We are so happy our products are helping.

Classificada 5 em 5 estrelas

So glad I’ve found this little gem of a product

Saw this advertised on FB, checked out the reviews on Trustpilot, looked pretty good so thought I’d give it a try.
I ordered the Hair Oyl, it arrived yesterday.
Not for one minute did I think this product would live up to the hype as most products don’t.
I’m very wary and rather pessimistic about adverts claiming that their products are AMAZING!

Well I can honestly say that this stuff is AMAZING!
It’s left my hair feeling like silk, not greasy or sticky at all, just feels and looks fabulous.
It also smells wonderful.
So thank you Watermans for a really marvellous hair product that actually does what you state it would.
Buy it people… you won’t be disappointed.

3 de julho de 2025
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Resposta da Watermans

Thank you so much for your kind review!
We're so happy to hear that the Hair Oyl is working well for you — it means a lot to know it's making a positive difference!

Classificada 5 em 5 estrelas

Never too late

I’ve been using the shampoo and serum for 6 months now and there is a definite improvement in hair growth where it was thinning. I’m 68 which just shows it’s never too late to start this treatment!

26 de junho de 2025
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Classificada 1 em 5 estrelas

12 months later and no change

After 12 months of using Watermans Shampoo and Conditioner as indicated ( ie used at least 5 times a week left in hair for 4 minutes and massaged for 1 minute ) I saw no change in my hair growth at all.
This was a failed year of trying a product which promotes hair growth.
I cannot recommend their product.
It doesn't do as per its claims.
Waste of money basically.

14 de junho de 2025
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Resposta da Watermans

Thank you for your review.
We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.
Our products can work efficiently if you are just starting to lose your hair. If you have being losing your hair for over 2/3 plus years, especially in men (Male/Female patterened Baldness), the follicles start to die so if this is the case there is little or no chance of regrowth.
Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
We truly appreciate your feedback, Please don’t hesitate to contact our customer care team if you need any further support.

Classificada 5 em 5 estrelas

Fab products

Been using watermans shampoo conditioner and protection spray for years. It's great realy.helps with hair fall boughtbthr hair oyal recently wow its fab great prices also

11 de junho de 2025
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Resposta da Watermans

Thank you for taking the time to leave us a review. We are so happy you like our products.

Classificada 5 em 5 estrelas

As always excellent

As always excellent. Thank you so much. Alison

3 de março de 2025
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Resposta da Watermans

Thank you for taking the time to leave us a review. We are so happy you like our products.

Classificada 5 em 5 estrelas

Great products

After my long blonde hair starting falling out in my mid 50s (apparently due to hormonal changes after menopause) I started researching hair loss products. I tried a few, including hair loss shampoos, menoxidil treatments and tablets - nothing gave significant improvement - until I read reviews on Watermans and thought I'd give it a try. It's been a few months now and not only does the product smell amazing and leaves my hair fresher and cleaner than any previous products, but the hair loss (hairfall) has drastically reduced. It's not zero hair loss (and apparently some hair loss is normal anyway) but I would say it's reduced to about 5-10% of what it was. I will definitely keep purchasing and using Watermans shampoo & conditioner (I have a monthly subscription). I have also just ordered a bottle of the leave-in serum and will see how that goes. Watermans is not a cheap product but it's definitely real nourishment for the hair and scalp and I can certainly see the difference not only in substantially reduced hair loss, but in how my hair looks and feels.

3 de junho de 2025
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Classificada 5 em 5 estrelas

Be patient

Update since this review was made.
I was at the hairdressers today & he said to me he could feel my hair was thicker, no hair loss when he washed & he could see new hair growth 🙂

Fast delivery. I've been using shampoo & conditioner for almost two months now. I'm so pleased with the results already..my hair use to be fine & limp with alot of hair loss during brushing & washing. Now my hair is thicker, stronger with very little hair loss only your normal daily loss...
My advice to anyone is do as it says on the bottle. Give it time. For me it took a while for my hair to adjust things may look worse before they get better but I assure it does get better. I 💯 recommend this product

27 de maio de 2025
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Resposta da Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Classificada 1 em 5 estrelas

Made my hair extremely dry

Bought the shampoo and conditioner to help grow my hair, not only did my hair not grow it made it extremely dry.

25 de maio de 2025
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Resposta da Watermans

Hi Becky, thank you for your review.
Please email into Watermans and then we can help.
Did you use the products as directed for at least 3+ Months?
It can take time for your hair to adjust to using Paraben and Sulphate free products.

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