Wattle&Wombat Opiniões 91

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such a great company to deal with, delivery was super fast the boards we order are unreal. Couldn’t be happier with them, so much so I ordered another pair for a present for someone else. Definitely w... Ver mais

Classificada 5 em 5 estrelas

Fabulous customer service, delivery and product! The wooden utensil set is just beautiful. Lovely smooth wood with great thickness handles. They wash up so nice and no stains even after using tomato b... Ver mais

Classificada 5 em 5 estrelas

Absolutely love my products, I got the 9 pack of utensils, the spoon rest and the holder for the utensils. The colour of the teak is stunning! I had an inquiry about a product and emailed the team and... Ver mais

Classificada 5 em 5 estrelas

I recently purchased the utensil set from Wattle & Wombat and have been really impressed. The quality of the teakwood is beautiful and feels solid and durable in hand. I love that they’re complete... Ver mais

Informações sobre a empresa

Escrito pela empresa

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

91 opiniões

5 estrelas
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1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Such a great company to deal with

Such a great company to deal with, delivery was super fast the boards we order are unreal. Couldn’t be happier with them, so much so I ordered another pair for a present for someone else. Definitely worth every cent.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love my products!

Absolutely love my products, I got the 9 pack of utensils, the spoon rest and the holder for the utensils. The colour of the teak is stunning! I had an inquiry about a product and emailed the team and they were very prompt with replying, super nice and solved my inquiry within minutes. Have recommended to family and friends

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't be fooled like I was - fake reviews, hidden comments, and misleading marketing

I'll be honest, I was fooled by this brand just like many others. The marketing is slick, the reviews look impressive, and the messaging around eco-friendly, plastic-free living is compelling. But once you dig a little deeper, the cracks start to show quickly.

Take a close look at the reviewer profiles on this page. The vast majority have posted only a single review in their entire Trustpilot history, and that one review is for Wattle & Wombat. Genuine customers have review histories. This pattern is a well-known sign of incentivised or manufactured reviews, and the brand continues to claim in their public responses that all reviews are from real customers. They are not being honest with you.

On social media, critical comments and questions are being hidden from their posts. If the product and brand were everything they claim, there would be no need to silence people asking legitimate questions. This alone should tell you everything.

Their ads heavily promote custom, plastic-free packaging as a core part of their identity. What customers are actually receiving looks nothing like what is shown in marketing materials and appears to be standard direct-from-supplier packaging. It looks like the custom packaging was staged specifically for advertising purposes.

Their "50% off" promotion is also not the rotating event-based sale they claim it is. It has been running continuously for over 3 months without change. Under ACCC guidelines, a permanent discount presented as a limited time sale is misleading conduct. This has been documented and if it is not corrected, that documentation will be escalated to the relevant authorities.

Save your money and find a brand that actually stands behind what it sells.

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Simply awesome

Bought my very first Teakwood set last month and the best decision I’ve ever made. It’s so smooth in the hands and gentle on the cookware surfaces, haven’t left any scratches. It is just great. I just went and bought my daughter a set as well. If you haven’t got yours yet, do yourself a favour and go buy it. The customer service is also top notch.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I picked up the 9-piece teak utensil…

I picked up the 9-piece teak utensil set, the holder, tongs, and boards and I'm so glad I did!

The craftsmanship is really impressive. Everything just feels solid and well-made. They look absolutely beautiful on the bench too!

I have been slowly but surely removing as much plastic from my house as possible so that's the main reason I bought Wattle & Wombat and they've made that really easy. They clean up well and don't hold onto smells or stains. Highly recommend to anyone looking to ditch the plastic in their kitchen!

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Products

The products from Wattle and Wombat are truly a beautiful addition to my kitchen and have made cooking that much more enjoyable knowing there is no microplastics getting into my food. They are stylish, aesthetic and practical and well worth the investment. The customer service is outstanding and knowing there's a small business team that truly cares and are passionate about what they are selling is comforting and well worth supporting.

12 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading marketing, chemical smell, and no customer service

Ordered a wooden utensil set after being drawn in by the eco-friendly, plastic-free branding, but the reality was very different. The products arrived smelling strongly of chemicals, which is ironic given the whole premise of the brand is about removing toxins from your kitchen.

After some digging, the utensils appear to be sourced directly from China with no real transparency about this. The "50% off" sale they advertise has been running for months, which is a classic fake discount tactic designed to create urgency that isn't real.

To top it off, when I tried to return the product for a refund, customer service was essentially non-existent. No response, no help, no resolution.

If you're looking for genuinely eco-friendly kitchenware from a brand that stands behind its products, I'd look elsewhere. This one doesn't live up to its own messaging.

11 de março de 2026
Opinião espontânea
logótipo da Wattle&Wombat

Resposta da Wattle&Wombat

Hey Jessi, so sorry to hear this, and we really appreciate you taking the time to share your experience.

Just to clarify, the smell you’re describing is not from chemicals. Our utensils are made from natural teak timber, and what you’re likely noticing is the natural tannins along with a slight scent from the laser-cut edges. It’s completely normal, non-toxic, and something we have come across before. Our teak utensils are made in Indonesia, where teak is grown and crafted on a commercial scale by our trusted production partners, and we’re always happy to guide customers through simple ways to reduce that natural timber smell quickly.

We also want to sincerely apologise if you felt ignored. We take a lot of pride in our customer service and, as you can see from many of the other reviews here on Trustpilot, quick and attentive support is something we are known for. We do not usually miss emails, simply because we care so much about making sure our customers are looked after. At the moment, we have not been able to find an order or email that matches your name, which makes it difficult for us to investigate what may have happened here.

If you reach out to us at hi@wattlewombat.com.au, we will absolutely honour our 30-day money-back guarantee and organise a full refund for you, no questions asked.

In terms of our promotions, our 50% offer is something we bring back across different campaigns and events such as Easter, Australia Day, and Afterpay Day. Outside of those promotional periods, our pricing returns to normal.

We’d genuinely love the chance to sort this out properly for you.

Classificada 5 em 5 estrelas

Amazing quality kitchenware.

I’ve been eyeing off Wattle & Wombat for ages, and wanting to switch to wood instead of silicon. I finally made the switch and I’m so impressed. My order arrived quickly, undamaged and beautifully packed. All the utensils and chopping boards are well made and look just amazing on the kitchen counter. After just one day, I’ve used most of the items and they have cleaned up easily. Thank you Wattle & Wombat for such a beautiful upgrade to our kitchen and future health.👩‍🌾💖

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Obsessed 😍

I purchased the whole kitchen reset bundle back in February and I’m obsessed, looking at purchasing another set to go in my car for when we go camping. ❤️❤️ The cleaning set is great, easy to re-oil and back to looking fab in no time. Definitely my most used items in my kitchen.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Products are fantastic

Products are fantastic, customer service quick and responsive. Can’t fault anything so will keep buying their products! Jess

6 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome products. Great Customer Service!!!!!

Ordering was simple. Items were delivered promptly and look great.
Unfortunately one chopping board was damaged in transit, but Olly at W&W provided excellent customer service and immediately shipped a replacement at no charge.
The utensils and boards look fantastic in the kitchen and are a great feature to talk about.
The best thing? No more plastics getting into the food we eat. Love it!!!!!

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My daughter and I have purchased a few…

My daughter and I have purchased a few sets of boards and utensils
So far the boards have been fabulous
I have yet to receive the utensils ana more boards for my Daughter In Law , but my daughter has them and loves them as we are all health conscious with eliminating plastics out of our home
Any smells on the board are easily cleaned with bicarbonate ,salt and vinegar . When dry we chose fractionated coconut oil to rub on the board
Recommend these products

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product and customer service

Olly has been a star with his help when a ladle arrived with a chip. He sent a replacement without any issues. I love the product and using the utensils in my pans has been a dream. I would not return to using the stainless steel spoons etc that I have. I'll be buying more to complete my collection. Thankyou

2 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Supporting Australian small businesses 🇦🇺

Fabulous customer service, delivery and product! The wooden utensil set is just beautiful. Lovely smooth wood with great thickness handles. They wash up so nice and no stains even after using tomato bases or heavy turmeric spices. A+ for an Aussie company helping to free toxins from our everyday cooking. Highly recommend and very Happy 😊

28 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Aussie Company with wooden cutting, no nasties

I was on the hunt for a wooden cutting board, with minimal unnatural glues etc, and wanted Australian company, found these guys, boards arrived and I love them, Had a slight concern with one, and the customer service was so helpful to help me rectify and guide me. They went over and above, I love supporting Aussie small business, and the team have been fantastic thank you

28 de março de 2026
Opinião espontânea

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