Wavesupboards Opiniões 1437

Resposta da Wavesupboards

22/08/2025

Hello Lewis,

Thank you so much for your great feedback , we really appreciate you taking the time to share your experience!

We're thrilled to hear that your paddle board arrived the next day and that you're happy with its look and sturdiness. We're sorry to hear about the initial issue with the pump, but we're so glad Sophie was able to get that sorted for you quickly.

Your kind words about our customer service truly mean a lot, and we’re so pleased to know you’d recommend us. We hope you enjoy every moment out on the water , here’s to many great paddling adventures ahead!

Thanks again for choosing Wave.

Best regards,
Esther @ Wave Team

Resposta da Wavesupboards

20/08/2025

Hello Janet,

Thank you so much for your kind feedback! I’m really glad you found our service helpful and that you’re happy with your products. We truly appreciate your support and look forward to seeing you again soon!

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

20/08/2025

Hello Corey,

Thank you so much for your kind words and lovely feedback — it really means a lot! We are so glad I was able to help and that you found the right kayak for your budget.

I hope you have an amazing time out on the water, and we can’t wait to hear how you get on!

Thanks again for your recommendation and support.

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

20/08/2025

Hi there James!

Thank you so much for your lovely review! 🌊 We’re delighted to hear you’re enjoying your Pro 2.0 and that our team could quickly sort the paddle issue for you. It’s fantastic to know you’d recommend us – we really appreciate your support and look forward to seeing you out on the water!

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

20/08/2025

Hi there Jonathan,

We’re so sorry to hear about your experience and the disappointment caused by the delay and lack of communication. This certainly isn’t the level of service we aim to provide. We’ve requested your details directly through Trustpilot so we can investigate this further and make it right for you. Thank you for bringing this to our attention – we really appreciate the feedback and will be looking into this as a priority.

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

20/08/2025

Hi there James!

Thank you so much for your kind words! 🌊 We're delighted to hear Sophie was able to help you quickly get your SUP back on the water. We'll be sure to pass your feedback along to her – she’ll be thrilled! Enjoy your adventures out on the board, and if you ever need us again, we’re just a message away.

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

19/08/2025

Hello Chris,

Thank you so much for your kind words!

We’re thrilled to hear that Sophie was able to assist you so promptly and that you found the support helpful. We truly appreciate your recommendation and look forward to serving you again in the future!

All the best,
Antria @ Wave Team

Resposta da Wavesupboards

18/08/2025

Hello Jeff,

Thank you for your kind words! We’re thrilled to hear that Sophie was able to assist you promptly and provide the information you needed. We really appreciate you taking the time to leave this feedback.

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

18/08/2025

Hello Sophie,

Thank you for sharing your experience! We’re glad Sophie was able to keep you updated on your delivery and provide the information you needed. We appreciate your patience with the slightly longer delivery time and hope you enjoy your new sups when they arrive later this week.

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

18/08/2025

Hello there,

Thank you for your feedback! We’re delighted to hear that Esther was able to get your replacement valve sorted so quickly. We really appreciate you taking the time to share your experience.

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

16/08/2025

Hi there Lee,

Thank you so much for your fantastic review! We’re thrilled to hear that Sophie could help make your experience a smooth one and get you out on the water without delay. It’s wonderful to know you’re enjoying the Navigator Kayak and that our team’s support made a difference. We really appreciate your recommendation and your kind words—they mean a lot to us!

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

15/08/2025

Hello Lee,

Thank you so much for your kind words! We’re thrilled to hear that Sophie was able to help you so efficiently. She’ll be delighted to know her support made a difference. We really appreciate your feedback!

Best regards,
Antria

Resposta da Wavesupboards

Actualizada a 14/08/2025

Hi Mark,

Thanks for your feedback!

Thank you for your feedback! We’re glad Sophie was able to help and get everything sorted for you.

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

14/08/2025

Hello Ian,

Thank you so much for your kind feedback

Providing excellent customer service is something we take great pride in, and it’s wonderful to know that our efforts made the process smooth for you.

We hope you continue to enjoy our products !

Best regards,
Antria @ Wave Team

Resposta da Wavesupboards

14/08/2025

Hi there!

Thanks so much for your review! We’re thrilled to hear you’re enjoying your board already—paddling around SE Cornwall sounds amazing. 🌊

Happy adventures on the water!

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

14/08/2025

Hi Wil,
Hi there Will!

Thank you so much for your lovely review! We’re thrilled to hear the boards added so much fun to your holiday on the UK coast. 😊 Esther and the team are delighted to hear your kind words, and we’re always happy to get everything to our customers quickly.

Thanks again for choosing Wave, and happy paddling! 🌊

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

14/08/2025

Hi there Hannah!

Thank you for taking the time to leave us a review! We’re so glad Iyad could help and that the new fin was a pleasant surprise. 😊 It’s fantastic to hear that your experiences with the Wave team have been consistently helpful—we really appreciate your kind words and support!

Happy paddling! 🌊

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

14/08/2025

Hi there Ranald!

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying both your SUP and Navigator kayak and that they’re making your time on the water so enjoyable.

We’re also glad Jessica was able to help resolve your warranty issue quickly and smoothly—our team always aims to make things as stress-free as possible. Your kind words mean a lot, and we really appreciate you recommending Wave.

Wishing you many more great adventures on the water! 🌊

Best regards,
Laurie @ Team Wave

Resposta da Wavesupboards

Actualizada a 13/08/2025

Good morning Fiona,

Thank you so much for your lovely message – it truly means a lot!

We completely understand that getting started with paddle boards and kayaks can be a bit daunting at first, and we're so pleased to hear that our support helped make things a little easier for you. No question is ever too small, and we're always happy to help however we can.

If you ever need anything else or have more questions down the line, don’t hesitate to reach out.

Kind regards,

Jessica@Wave Team

Resposta da Wavesupboards

Actualizada a 13/08/2025

Good morning Neil,

Thank you so much for your kind feedback!

I’m really glad to hear our support team – especially Tom – was able to get everything sorted quickly and smoothly for you. We always aim to make things right with as little hassle as possible, so it’s great to know you had a positive experience.

If there’s anything else you ever need, just let us know.

Kind regards,

Jessica@Wave Team