Could not advise against more. Worked with Ryan Cherkie, had to fight against price changes after contractual agreement. Broker "Wavex Logistics" did not pay driver on time. Communication is very po... Ver mais
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Leia as opiniões dos outros
Greetings, This company made our very stressful situation of purchasing an out of town concession trailer, less stressful. They explained everything to us and sent the invoice with the no hidden... Ver mais
We bought a box truck from Copart and needed transport from Phoenix AR to Denver. Quotes from some other transport companies was prohibitive. We came across Wavex online and decided to contact them.... Ver mais
Harry smith was great. His response time what always timely and answered any questions that came up. He coordinated the entire move of my vehicle with the trucking companies and when one of the driver... Ver mais
Informações sobre a empresa
Escrito pela empresa
Wavex Logistics LLC is a nationwide vehicle shipping company dedicated to making auto transport simple, reliable, and stress-free. We help customers ship cars, SUVs, trucks, motorcycles, classic vehicles, auction vehicles, dealer inventory, and personal vehicles across the United States. Whether you are relocating, buying a vehicle online, sending a car to a family member, or managing transportation for a dealership, our team works hard to provide dependable service at competitive pricing. We work with a network of licensed and insured carriers to help customers find the right transport option based on their route, schedule, vehicle type, and budget. Our services include open carrier transport, enclosed carrier transport, door-to-door shipping, dealership transport, auction pickup, and long-distance vehicle transportation. At Wavex Logistics LLC, communication is one of our top priorities. From the first quote to final delivery, our shipping specialists keep customers updated and guide them through every step of the process. We believe in honest pricing, clear information, and professional support from start to finish. Our goal is to make every shipment as smooth as possible by handling the details, coordinating with carriers, and providing customers with peace of mind. We understand that every vehicle is important, and we treat each shipment with care, attention, and professionalism. Thank you for considering Wavex Logistics LLC for your vehicle transportation needs. We look forward to earning your trust and helping you ship your vehicle safely and efficiently. Website: https://wavexlogistics.com
Informações de contacto
1018 S Fairview Ave, 60148, Lombard, Estados Unidos da América
- (217) 426-3997
- support@wavexlogistics.com
- wavexlogistics.com
4,5
Excelente
106 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 45% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Catherine Thomas was very professional…
Catherine Thomas was very professional and responsive throughout the entire process. Catherine communicated clearly, kept me informed every step of the way and made everything smooth and stress-free. Her attention to detail and dedication to providing outstanding service was Greatly Appreciated!!!
26 de junho de 2026
Opinião espontânea
Resposta da Wavex Logistics LLC
Thank you, Mark, for your fantastic review! We're so pleased to hear that Catherine Thomas provided you with professional, responsive, and stress-free service throughout your vehicle shipping experience. Clear communication and attention to detail are values we take great pride in, and we're glad Catherine exceeded your expectations.
We'll be sure to share your kind words with Catherine—she'll truly appreciate your recognition of her dedication and outstanding customer service.
Thank you for choosing Wavex Logistics LLC. We sincerely appreciate your trust and look forward to assisting you with your future vehicle shipping needs!
I should have looked at the reviews…
I should have looked at the reviews before I put my deposit down. I also dealt with Catherine, who apparently is a liar. My car was supposed to be picked up. It was never picked up and now I am waiting for my refund. This has been a big inconvenience. Everything was stored in my vehicle to be transported and now I have to take everything out and try to get everything scheduled to fly out in the morning. I will be contacting the Better Business Bureau and if they do not return my money, I will be filing a claim and small claims court do not use this company. It is a scam.
12 de junho de 2026
Opinião espontânea
Resposta da Wavex Logistics LLC
Dear Cynthia,
We're truly sorry to hear about your experience and understand how frustrating this situation must have been, especially with your travel plans and the inconvenience of preparing your vehicle for shipment.
At Wavex Logistics LLC, we never want any customer to feel let down. Vehicle transport schedules can occasionally be affected by carrier availability and last-minute logistical issues, but we recognize that this does not lessen the impact on you.
We take your concerns seriously and would appreciate the opportunity to review your order and resolve this matter as quickly as possible. If your refund is pending, our team will investigate its status and work to ensure it is processed in accordance with our cancellation policy. Please contact us directly at (217) 426-3997 with your order number or the email address associated with your booking so we can assist you immediately.
We value every customer and hope you'll allow us the chance to make this right.
Good company to deal with
Good company to deal with. Extremely professional guys.
8 de junho de 2026
Opinião espontânea
Resposta da Wavex Logistics LLC
Thank you, Taimoor, for your kind words and for choosing Wavex Logistics LLC! We're delighted to hear that you had a positive experience with our team and found our service professional.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again with any future vehicle shipping needs. Thank you for your trust!
This is a scam company
This is a scam company. They will take a deposit upfront before pickup which is not the usual and customary process I now know. Then they will fail to pickup the car repeatedly, make excuses and then try to inflate the price. When you try to cancel they will play more games and ultimately refuse. Dealt with “Catherine” if that’s her real name. Stay far far away from them.
18 de maio de 2026
Opinião espontânea
Resposta da Wavex Logistics LLC
Dear John,
We're sorry to hear that your experience did not meet your expectations, and we understand your frustration. We know how disappointing it is when a shipment is delayed or cannot be scheduled as originally planned.
As a licensed auto transport broker, we work with a nationwide network of independent carriers, and in some cases unexpected market conditions or carrier availability can affect pickup timing or pricing. While we understand your concerns, it was never our intention to mislead or inconvenience you.
We take feedback like yours seriously and would appreciate the opportunity to review your order and address any outstanding issues, including your cancellation or refund request if applicable. Please contact our customer support team directly at (217) 426-3997 with your order details so we can investigate your case and work toward a fair resolution.
Thank you for bringing your concerns to our attention.
WAVEX Logistics scam
WAVEX Logistics was suppose to pick up and deliver an RV for me. They did not provide the service due to some illegal action their driver had committed. I was promised by John that my Vehicle would be picked up that day at the same price the contract was sign for. I had already paid them 315 dollars and expected to pay the driver the rest when he got here. Then get a message from John that the price had gone up by 2,200 to get the vehicle delivered. When I reminded him of the promise he made he denied it. Fortunately, I have some of the promise on the text messages we exchanged.
Attempt to get my deposit back, at first, told he had handed over to the accounting department, then I was just ignored, till I text John this will do their case more harm, then good.
All I have gotten from them is delays, excuses, but no refund. Visited their site and looked at their reviews, by the way the do not place low stars, but one reviewer gave the a 4 star, but wrote how they scammed him out of the money and never delivered his vehicle either.
9 de dezembro de 2025
Opinião espontânea
Resposta da Wavex Logistics LLC
Dear Wound & Primary Care LLC,
We're sorry to hear about your experience and understand your frustration. We recognize how disappointing it is when a shipment does not proceed as planned, especially after you've made arrangements based on the original schedule.
Our goal is always to provide transparent communication and reliable service. In the auto transport industry, unexpected issues such as carrier availability, regulatory concerns, or operational changes can occasionally affect pickup schedules and pricing. However, we understand that this does not lessen the inconvenience you experienced.
We take your concerns regarding your deposit and refund seriously. If your refund has not yet been completed, we would appreciate the opportunity to review your file and resolve the matter as quickly as possible. Please contact our customer support team directly at (217) 426-3997 so our management team can investigate your case, review the details, and work toward a resolution.
We value all customer feedback and are committed to addressing concerns professionally and fairly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve this for you.
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