Wavymyhair Opiniões 

225
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J’ai commandé 3 tissage yankee , le cheveux est naturel et très solide . J’aime enormement et je recommande cette marque . L’expédition a été rapide egalement. Merci

Classificada 5 em 5 estrelas

When I first submitted my miracle knot order there were a few hiccups in regard to shipping. However, the customer service provided by wavy my hair removed any concern I had. They were very apologetic... Ver mais

Classificada 1 em 5 estrelas

The product was VERY disappointing. The hair arrived "curled" and wasn't naturally curly as advertised. The unit literally wasn't worn due to it changing texture after being washed.. overall Custom... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have already ordered 5 or 6 wigs from Wavymyhair and I will continue to order any and ALL of my wigs and wig needs from this exceptional Company! The representation of their product is SPOT ON, and... Ver mais

Informações sobre a empresa

  1. Loja de perucas

Escrito pela empresa

Behind every kind of exquisite fashion is the polishing of the fashion company's excellence, It is an important decoration to set off your noble temperament. Therefore, Wavymy Hair came into being to create professional and high-quality virgin human hair for you, styles of wear go glueless wigs,lace wigs, colored wigs, bundles with closure, types of hair bundles and so on. Wavymy Hair have our own factory with 13 years experience, which provide flesibility for hair produce and best price for wholesale, We specialized in professional set design, production, sales, service over the world,fast shipping by the world best express delivery.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,0

Todas as opiniões

(225)

57 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible quality

Terrible quality. Hair sheds like crazy. Worst wig I ever had.

22 de dezembro de 2025
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Hello,

Thank you for taking the time to leave your feedback. We are truly sorry to hear about your experience and we take comments like this very seriously.

Unfortunately, we’re unable to locate your order at the moment, as this review does not include any order information and we cannot match it to any recent purchase in our system. We absolutely want to help resolve this for you, but we will need a few details to do so.

Could you please contact us directly at service@wavymy.com and provide your order number or the email used for your purchase? Once we have that, our team will prioritize your case and work with you to find the best possible solution.

We truly care about every customer’s experience and would really appreciate the opportunity to make this right.

Kind regards,
Wavymyhair Customer Care Team

Classificada 5 em 5 estrelas

I ordered a wig from this website

I ordered a wig from this website. The tracking was amazing. I was able to track my wig ,when it was coming ,the wig came and it was an amazing quality exactly as how it’s been promoted and the videos and pictures that I’ve seen online, not only that, but the customer service is absolutely amazing It’s quick it’s speedy It’s helpful and everything is really a 10 out of 10 especially Lucy from the customer service team at wavy my hair I will definitely be ordering from this Company again and 100%. You guys can trust this company , it will not let you down.

5 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong wig & they don’t abide by return policy

I ordered a specific wig and screenshotted my chosen preference
I got a totally different wig maybe because that one was gone do they sent anything to make a sale.
Compared to universal and luvme they don’t qualify because there inches does not match I tried to get a refund and never got the answers to get a refund just bullcrap about swapping and measuring and combing out like the wig isn’t worth it and I will never order again because if they were successful and didn’t have a high return rate they would actually abide by there return policy they deserve zero stars amazon wig would be better than theres

28 de novembro de 2025
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Dear customer,

Due to incomplete information, we are unable to view your order details. We only found your order placed in June using your name. We have not received your order recently. Please double-check that you have not misread the company or left the wrong negative review. If convenient, please contact our official email address service@wavymy.com to provide your order details so we can assist you in checking and resolving your issue as soon as possible.

WavymyHair Team

Classificada 1 em 5 estrelas

0 STARS! LIARS & SCAMMERS!

If I could leave 0 stars, I would.
They are absolute liars and tried to scam me! THEY made a mistake (which I now have reason to believe it was intentional) and put the wrong postcode on my parcel although my order clearly said London with a London postcode, they decided to send my package to Bristol.
After waiting on hold an hour+ to speak to Royal Mail, I was informed of this mistake & told I could not do anything about it, I was told the seller sent it to a wrong address so only they could make amendments. I contacted TikTok shop about this because the seller has turned off messages and TikTok shop they couldn’t give me their details due to privacy settings and I should wait to begin the refund process. As I needed this hair urgently, I did my own research to find their details and contacted them via email, their website chat & WhatsApp- these people started off by saying that they are going to give me a refund or reship another wig BUT THEY WASTED MY TIME!! Lying to me that they have contacted Royal Mail to change the address but when I called Royal Mail myself, they said they have no record of that. After passing security check by verifying every detail but the wrong postcode, they agreed to discard the barcode as a goodwill gesture so it will not be picked up digitally but said as it will have to be done manually, delivery could take several weeks or even months because there are plenty streets/roads with the same name in London and without a correct post code it will be difficult/impossible. They advised me get in contact with the seller as it is most likely that the package will be returned to seller in a few months. I communicated this with the seller who proceeded to further waste my time, lie some more about their communication with Royal Mail & TikTok and then ask me to reorder and pay again for THEIR MISTAKE! Which is ridiculous because THEY MADE THE MISTAKE! WHY SHOULD I HAVE TO PAY FOR THEIR MISTAKE? SO I SHOUKD LOSE OUT ON MY PACKAGE & MONEY?? They claim they will process a refund when they receive the package but how are they to be trusted when not only did they put a wrong postcode on the first package but they refuse to put it right, lie about communication and also lie about reshipping another package at no cost? I refuse to wait the 28 days this process could take and so I am contacting my bank for a chargeback with screenshots of our communication with proof of their lies gaslighting & manipulation as evidence. If you are not an influencer, DO NOT ORDER FROM THIS COMPANY!!! When things go wrong, even when it is THEIR FAULT, they will not even try to fix it.
I wish there was an option to upload our conversation history here but I sure will on my TikTok shop review when the the time limit and I am able to leave one.

26 de novembro de 2025
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Dear Gabby,
We are very sorry for the unpleasant shopping experience. Shopify and TikTok are under different departments, which may have caused a misunderstanding. I have contacted my colleagues in the TikTok department and they will contact you as soon as possible to resolve your order issue. Due to incomplete information, we cannot access your email address or other details. If convenient, please contact service@wavymy.com with your order information. We will definitely resolve your issue as quickly as possible. Please don't worry. Sincerely,
WAVYMYHAIR TEAM

Classificada 5 em 5 estrelas

I absolutely LOVE my wig

I absolutely LOVE my wig! It looks so realistic, comfortable, minimal shedding and I’ve received so many compliments! Customer service is also great ☺️

15 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Everything

Everything

27 de outubro de 2025
logótipo da Wavymyhair

Resposta da Wavymyhair

Dear Chelsey,

We sincerely apologize for your dissatisfaction with this shopping experience.

Before shipping, we tried several times to contact you to confirm the wig's production time, but unfortunately, we were unable to receive a reply from you.

The wig was already being made when you contacted us to cancel, so we asked how much time you needed so we could expedite the process. However, you insisted on canceling, and after communicating with the factory, we cancelled your order as quickly as possible and processed your refund. Please contact us promptly if you have any questions or complaints.

We are always committed to maintaining clear communication with our customers and striving to meet their needs. Thank you very much for your understanding.

Please feel free to contact us directly; we will be happy to provide you with a solution. ❤️

Yours,
Wavymyhair

Classificada 4 em 5 estrelas

My wig

My purchase was exactly what I ordered. It took a long time to come.

23 de outubro de 2025
logótipo da Wavymyhair

Resposta da Wavymyhair

Dear Angelica,
Your order has shipped out, the tracking number is HC0001340236RD, you could use this link track first ALL-IN-ONE PACKAGE TRACKING | 17TRACK
It has arrived at Farmingdale, NY, US, Processing at Facility, then it will ship by FEdEX and will give you new tracking on Monday, usually 2-3 days could arrive.
we have sent email to you, please check your email.
Yours,
Wavymyhair Team

Classificada 2 em 5 estrelas

The unit looks nothing like what is…

I waited several weeks for this unit to arrive, which was not disclosed on their website when I ordered it. Once I finally received it, the unit looked nothing like what is displayed on their website. Also, it is shorter than 22." I am very disappointed in this unit, which was very expensive. I will say that the quality of the hair is great and the lace is practically invisible. But I don't know if I'll buy something again.

22 de setembro de 2025
Classificada 5 em 5 estrelas

So this is my first time buying a wig /…

So this is my first time buying a wig / body wave 22 inch for this hair company. For a great price the hair was very nice, little to know shed and the quality was excellent. Within a week later, I purchased another straight hair wig.. looking forward to purchase another wig soon

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Attention!

Attention!! Calling all my girlies on a budgettt. Hair is great quality and affordable. You can spend less than $150 on a 250% density wig and it will last you up to 6 months!! You can wash and style it as often as you’d like. I’ve been wearing the same wig and buying its replica when it’s time for another. No one would ever know. $300 for a year in hair?? Not bad.

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Yeah...Happy Hair!!

I was first excited to be able to find the wig that I was looking for! It was affordable, the shipment was timely, and the follow-up by customer service after delivery is what took me over the top. Wavymyhair has just gained a repeat customer!

11 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Takes long to come

At this time I’m giving a bad review because I ordered a ponytail 10 days ago and the shipping details are still saying “preparing shipment” I recommend that if you guys are taking long to prepare someone’s order that you at least send them a personal email explaining the reason and assuring them that it will ship soon. I feel like I got scammed and I purchased shipment protection so hopefully this is resolved and I can change my review.

28 de julho de 2025
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Hi Jaela,
we sent many emails to you, please check again
Your order has shipped out, the tracking number is HC0000891770RD, you could use this link to track it https://t.17track.net/en#nums=HC0000891770RD when it arrive US, it will ship by FedEX, USUALLY 4-6 days could arrive. usually the tracking info update a little delay, I recommend you track it tomorrow
If you have any problem, please contact our customer service asap so we could help you solve it asap
Thank you so much.
Yours,
Wavymyhair Team

Classificada 1 em 5 estrelas

DO NOT SHOP HERE!!

DO NOT SHOP HERE!!!

I ordered a wig from them and it was too big and I contacted them to return it. They sent me the return address and I shipped it back. The recieved the shipment but never gave me a return!!! They STOLE my money! Unapologetically stole my money!!!! I'm a business owner and I would NEVER EVER do this to a customer! So if you're worried about your wig possibly needing to be exchanged or returned DO NOT shop here! The return address they have me was to a house, not a warehouse!! In my opinion they are not legitimate and u will do my best to try and keep anyone from shopping there. They told me they have "hundreds of returns every day", which is terrible for a company to have that many returns, typically means your product isn't good!!

14 de julho de 2025
Opinião espontânea
logótipo da Wavymyhair

Resposta da Wavymyhair

Hi,
we have sent many emails to you, we have refund to you, please contact your bank and have a check. Please check your account again and do not leave wrong information to mislead others. Thank you very much!
Yours,
Wavymyhair Team

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