I've been really impressed with Wealthify, both for my own savings account and my children's JISAs. Using their webchat service today, Penny helped me with my query extremely quickly and professional... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I opened Junior Stocks and Share ISA for my children and so far, they have been doing well. I choose a conservative investment portfolio of a risk value 3/5. My older one just turned 18 and loves the... Ver mais
A empresa respondeu
After a few weeks of frustrating calls not resolving my problem I struck gold with Penelope. Although all previous contacts had been friendly and helpful Penelope was the first one to take it upon her... Ver mais
A empresa respondeu
I have to agree with a previous reviewer, it’s nice to talk to a human. I dealt recently with someone called Josh who explained how something worked and explained it in plain English. Thanks again J... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Wealthify
Escrito pela empresa
Wealthify is your easy-to-use, online investing and saving service.
Thanks to our range of award-winning products and easy-to-use app, it’s about the confidence that comes with being prepared for the worst — and satisfaction of building for the future.
With more than 100,000 busy people trusting our experts to manage their investments for the long term, it's about getting more from your finances by doing less.
And it's why the smart money's with Wealthify.
With investing, your capital is at risk.
OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed
Informações de contacto
Tec Marina, CF64 1SA, Penarth, Reino Unido
- 0800 802 1800
- support@wealthify.com
- wealthify.com
4,5
Excelente
3 mil opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service, with a quick reply from a friendly human, not a chat bot.
13 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi there,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Resposta da Wealthify
Hi Robert,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penny!
Many thanks,
Team Wealthify
Wealthify customer service
Spoke to Penny to reactivate the access to my account on the App (after getting new phone)
Friendly, polite & sorted no problem! Thanks & keep up the good work!!
Mr W
16 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi Nathan,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penny!
Many thanks,
Team Wealthify
Easy to use site
3 de março de 2026
Resposta da Wealthify
Hi Jo,
Thanks for taking the time to leave this review, we really appreciate your feedback!
Many thanks,
Team Wealthify
Joshua was so very helpful- great…
Joshua was so very helpful- great service
13 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi there,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Joshua!
Many thanks,
Team Wealthify
Extremely poor customer service
I am extremely dissatisfied with the service I have received.
Your customer service representatives provided me with incorrect instructions regarding the documents I needed to submit. I followed those instructions exactly, only to then be told the format was wrong, as if the mistake were mine. It is unacceptable for staff to give incorrect guidance and then act surprised when customers follow it.
Additionally, this account was advertised as an “instant access” savings account, yet my withdrawal has now been pending for well over a week. There is clearly nothing instant about that. To make matters worse, my account has also been frozen without a clear explanation.
Despite multiple messages and attempts to call, I have received little to no response from your team. Being unable to access my own money while being ignored by customer support is completely unacceptable and reflects extremely poor service.
13 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi,
Thank you for taking the time to provide us with your feedback, and we're sorry to hear you've been unhappy with the service you have received.
We can see that your complaint has been raised and acknowledged. We are looking into your concerns and will be in touch via your account in due course.
Many Thanks,
Team Wealthify
Great jisa and rate for adults.
Great jisa and rate for adults.. easy app. Easy Investing and swapping cash between accounts
3 de março de 2026
Resposta da Wealthify
Hi Donna,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Performance up to the Iran war was all…
Performance up to the Iran war was all going well.
Wealthify had been performing outstandingly and every reason to believe that they will all in expertise to return to growth0
11 de março de 2026
Resposta da Wealthify
Hi Julian,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Resposta da Wealthify
Hi there,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Very good and easy to use website with…
Very good and easy to use website with great returns on my money.
11 de março de 2026
Resposta da Wealthify
Hi Leslie,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
All round good investment platform,competes with the best
Good stock picking,helpfull advice,reasonable charges,great return,until Trump blew up Iran,but not your fault.
11 de março de 2026
Resposta da Wealthify
Hi Robert,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Very helpful customer service
11 de março de 2026
Resposta da Wealthify
Hi Nagesh,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Good communication good interest
11 de março de 2026
Resposta da Wealthify
Hi Elizabeth,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Easy to use
Easy to use and online chat with a human very easy and helpful
11 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi David,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Resposta da Wealthify
Hi Dean,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Speedy customer service
Speedy customer service . Well done to Josh for his assistance in dealing with my query both speedily and efficiently
11 de março de 2026
Opinião espontânea
Resposta da Wealthify
Hi Jim,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Josh!
Many thanks,
Team Wealthify
I am invest periodically with Wealthify…
I am invest periodically with Wealthify over 2 years.Easy to use app, low fees, good return on you investment.
Customer servise briliant.
3 de março de 2026
Resposta da Wealthify
Hi Birute,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
It is so easy to sort out your finances…
It is so easy to sort out your finances with Wealthify. The website is clear and the interest rates are excellent.
3 de março de 2026
Resposta da Wealthify
Hi Caroline,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Great Web site
3 de março de 2026
Resposta da Wealthify
Hi Terry,
Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Keep me updated and investment is…
Keep me updated and investment is performing well
3 de março de 2026
Resposta da Wealthify
Hi Jaroslaw,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.