Riley Opiniões 

840
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

My daughter and I love Riley products they are so clean and without anything dodgy and this I am grateful for. Also local in Cork which I am thrilled about and so proud of❤️. Such gorgeous staff, fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I subscribed to receive period products every 3 months. It really helps when you don’t plan properly like me - tampons are there when needed! It’s such a great concept!! The website is really easy to... Ver mais

Classificada 5 em 5 estrelas

Riley products have been amazing for me, I always struggled with getting reactions to period products but Riley is 100% cotton so I don’t get a reaction and also I can now use a period product that wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Riley has been an absolute game changer for me! The comfort i feel now compared to when i used store bought well known brands, the irratation i always felt during a period is gone, since using riley i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de produtos de higiene

Sobre Riley

Escrito pela empresa

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

840 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(840)

191 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Love this service!!

I subscribed to receive period products every 3 months. It really helps when you don’t plan properly like me - tampons are there when needed! It’s such a great concept!! The website is really easy to tweak your order to adjust the amount/strength of products to buy. Also what’s not to love about using products that have less chemicals and are great quality? Thanks Team Riley!!!

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy of ordering

Easy of ordering
Products are wonderful and the fact that they are organic is the best part

25 de março de 2026
logótipo da Riley

Resposta da Riley

Hi Joyce,

It is feedback like this that keeps us going! Thank you so much for taking the time to share such lovely words.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Amazing products

Amazing products

6 de junho de 2026
logótipo da Riley

Resposta da Riley

Hi Jane,

Thank you so much for sharing such a lovely review, it really means the world to us.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Great products

Great products, timely delivery and excellent customer service

22 de junho de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Thank you so much for sharing such kind feedback.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

My daughter and I love Riley products…

My daughter and I love Riley products they are so clean and without anything dodgy and this I am grateful for. Also local in Cork which I am thrilled about and so proud of❤️.
Such gorgeous staff, friendly and never an issue if we need to change the order date or amount needed etc I am so happy to have a local wonderful business, thank you Riley team❤️🔥

1 de julho de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi Jana,

That is so amazing that you both love the products so much. It is so lovely to hear a whole family benefiting and we are so happy to help.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Love this product

Love this product. Found it was available in my local library which I loved. Free period products should always be available in all bathrooms but this is obviously not always the case. Loved that DLRCoco were using an Irish eco/non toxic brand. But it also gave me a chance to try the product for free! Loved it. Ordered for myself and am converted. Which I started ordering from them ages ago. I then asked my work if we could get them in our bathrooms so I’ve set that up in my work now and am thrilled! Recently got a small mix up in my order and it was resolved straight away by kind, friendly, generous staff. Makes such a difference when dealing with a company when I feel listened to and treated well. Maith thú Riley you’re doing everything right! What happens when women are in business!!! :)

29 de junho de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Anne-Marie, thank you so much for taking the time to share this!

Reading this absolutely made our day! We love that you first discovered us through your local library, and it's so lovely to hear that it gave you the chance to try our products before making the switch.

The fact that you've not only become a customer but have also brought Riley into your workplace is incredible. Thank you for helping make period care more accessible for others too.

We're also really glad we could get your recent order sorted quickly. It means a lot to hear that you felt listened to and looked after.

And your last line gave us a good laugh! 😄 Thank you again for all your support, it genuinely means the world to our small team.

Lauren
Team Riley x

Classificada 2 em 5 estrelas

I’ve ordered from Riley previously and…

I’ve ordered from Riley previously and had been very happy with the product but the latest version of the sanitary towels are poorly constructed, the internal absorbent layer is lumpy and in mounds within the pads and the outter leaf is closed with what seems to be glue dots. I’m surprised and disappointed

11 de março de 2026
logótipo da Riley

Resposta da Riley

Hi Geraldine,

Lauren here, thank you for taking the time to share your feedback. We're very sorry to hear that your latest order did not meet your expectations, particularly as you've been happy with our products in the past.

We take feedback like this extremely seriously and would love to learn more about your experience. I've reached out to you directly via email to gather some additional information and better understand the issues you've described.

If you don't see our email, please feel free to contact us at hello@weareRiley.com. Any additional details or photos you can provide would be incredibly helpful as we investigate this further with our quality team.

Thank you again for bringing this to our attention, and we hope to speak with you soon.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Riley products have been amazing for…

Riley products have been amazing for me, I always struggled with getting reactions to period products but Riley is 100% cotton so I don’t get a reaction and also I can now use a period product that won’t mess with my hormones!! I have the subscription every 3 months and it’s so handy because you can change it at any time too! Also the packaging is so fab!

15 de junho de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi Aobhínn,

So lovely to hear that you not only love our packaging but also the subscription model. We created it just for that purpose, to make life a bit easier for our customers like yourself.

Thank you so much for sharing such kind feedback!

Lauren
Team Riley x

Classificada 5 em 5 estrelas

I find Riley products really good

I find Riley products really good, they are not irritating my skin like other brands. I've been using them for a few months now & couldn't be happier. Delivery is fast as well. I would highly recommend.

1 de janeiro de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi,

Feedback like this is amazing to hear and we love that you are recommending the products and service. It really means the world.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Riley

Such amazing products. High quality. Fairly priced. Love the subscription idea - allows peace of mind knowing the items will be delivered every 3 or 6 months. Would 100% recommend to everyone! Best menstrual products I have ever tried.

26 de maio de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi Amy,

That is so lovely to hear that the subscription model is working so well for you. We pride ourselves on our products and it's so encouraging to hear such positive feedback.

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Product is amazing the best sanitary…

Product is amazing the best sanitary towels I have used. Easy to order and delivery within one day. I have recommended this product to all my female friends

14 de abril de 2026
logótipo da Riley

Resposta da Riley

Hi,

Thank you so much for such kind words and we love to hear that you are recommending to all your friends!

Lauren
Team Riley x

Classificada 5 em 5 estrelas

Safe and Handy

Order arrived quickly. The pads are soo comfortable with absolutely no irritation, nor leaking. Love they're packed individually for days out.

2 de junho de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi Fiona,

Music to our ears that you find our products so comfy. Thank you so much for sharing!

Lauren
Team Riley x

Classificada 5 em 5 estrelas

I love Riley

I love Riley! I never have to worry about having a supply of pads and I love the sustainability element of the company.

9 de dezembro de 2025
logótipo da Riley

Resposta da Riley

Hi Rebecca,

Thanks a million for sharing such lovely feedback. We love to support our customers with the ease of a subscription model! Enjoy the products

Lauren
Team Riley x

Classificada 5 em 5 estrelas

My teenage daughters find them really good.

I bought these products for my teenage daughters. They find them great and I’m happy that they are using safe products. Thank you.

26 de abril de 2026
logótipo da Riley

Resposta da Riley

We love to hear that you are supporting your girls with our products Fidelma! They are lucky to have you looking out for them.

Lauren
Team Riley x

Classificada 1 em 5 estrelas

Overhyped, Too expensive and not the only 100% cotton brand out there.

Very basic period products work just fine but quadruple the price to other period “non Toxic brand” such as Natracare which has been around longer since the 1980s founded by women. I think period products should be more affordable and not turns into a money hungry profiteering scheme with heavy marketing. 8 euro for a box a pads + shipping? 6.50 for tampons? It’s not cheap and it’s a hyped brand. Won’t be buying again found other 100% cotton brand that’s more affordable, less branding BS.

23 de abril de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi,

Thank you for giving Riley a try and for sharing your honest feedback.

We absolutely agree that period care should be accessible, and we know that affordability plays a huge role in the choices people make. We're genuinely glad there are more organic and natural options on the market than ever before, that's a win for everyone.

We did want to share a little context on what goes into our pricing:
Riley uses 100% organic cotton in both the topsheet and the core of our pads. Some brands use organic cotton on the topsheet only, with a conventional or alternative core, which can bring costs down but does mean the materials in closest contact with your body throughout your cycle aren't fully organic.

We believe full organic cotton construction is worth it, but we completely understand it's not the right fit for every budget, and we respect that.

We're grateful you gave us a chance and appreciate you taking the time to share your thoughts. If you ever want to chat more about what goes into our products, we're always happy to talk, just give us an email at hello@weareriley.com

Lauren
Team Riley x

Classificada 1 em 5 estrelas

Abysmal communication - avoid

I placed an order nearly a month ago now but have not received anything from Riley other than their newsletter. No info re delivery, tracking etc has been sent beyond the initial order confirmation. I've followed up with hello@riley three times to enquire as to the status and haven't received a response. I then resorted to writing a comment on their instagram as they seem to be very active on that platform. They interacted with comments etc made on their page after I left my comment but have not acknowledged mine. Bizarre. I can't comment on the quality of the product but wouldn't recommend due to their abysmal customer service.

29 de maio de 2026
Opinião espontânea
logótipo da Riley

Resposta da Riley

Hi,

Thank you for taking the time to share your feedback. We're so sorry for the frustration and disappointment caused by this experience.

This is not the level of service we strive to provide, and we completely understand your concerns. We're grateful that we were able to connect with you directly, discuss what happened, and reach a resolution.

We appreciate your honest feedback, as it helps us identify where we need to do better and improve the experience for all of our customers.

Wishing you all the best,

Lauren
Riley Team x

Classificada 5 em 5 estrelas

Enlightened

I was really quite surprised how different using Riley pads would be to the ones I've been using previously. A lot more comfortable, non-irritating and much less odour.
They don't feel as dry when absorbing though so that is taking a bit of time to get used to; but the way I felt after my period is worth that slight discomfort.

25 de abril de 2026
logótipo da Riley

Resposta da Riley

Hi Edel,

Thank you so much for sharing this!

You're definitely not alone in feeling that way. Because our products are made from 100% cotton, they can feel a little different to the conventional products many of us have used for years, and that can take a bit of getting used to.

We're so happy to hear that the way you felt after your period made that adjustment worthwhile. That's exactly why we do what we do, and it means so much to hear feedback like this.

Thanks again for giving Riley a try.

Lauren
Team Riley x

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