TALA Opiniões 4157

Super prompt response and really helpful when I had a damaged product! Sent the replacement out quickly as well.

For the price you pay, avoid.
Bought the leggings, the shrug and a top. Leggings roll down, i’m a size 6 wearing Xs… why are they rolling down? They feel cheap, had a look and of course they’re made from plastics. Recycled or not, they feel like crappy quality.
The shrug is fine, not worth the money when other brands have similar for less. Do they do anything great for my figure? No.
The top i ordered in an XS, i am a 32c.. aka my boobs are not huge. The top looked ridiculous, no support whatsoever. So i sent it back, the medium arrived today. Same situation boobs look silly, i couldn’t even jump in the top without them trying to fly free. For the price, avoid. Go to Lulu or gymshark.

And no Tala i will not take this down nor will i want to be contacted by you.

I had a size issue with the tops and due to my circumstances I couldn’t get the tops sent back in time. Customer service was more than understanding, patient and helpful. Thank you again!

Good quality clothes and very nice fitting. Also, Khadija from their customer service was so helpful. Will keep coming back to Tala.

I needed assistance with Tala customer service and had a great experience with Khadija, thank you!

I’ve been a customer of Tala for a few years now and have always loved their leggings. Tall girl friendly! Recently, one of the pairs I bought had a tear, so I contacted the customer support team to see if anything could be done.

Jodie from the team was really helpful. I sent over a few photos of the issue and she responded quickly and arranged for a replacement item to be sent out. The process was simple and the support was excellent.

It’s great to see a brand stand behind their products and take care of their customers. I’m really happy with how the situation was handled and will definitely continue supporting Tala.

Fast response times and super helpful throughout.

I had just had the best experience with Tala customer care! Had a couple of pieces missing from my package and it was handled so professionally. I never felt like I was a bother or being ignored, extremely happy I got it all resolved and in a timely manner too. Thanks Tala!

Excellent customer service, fast and efficient

Great service when exchanging an item that had a fault. Definitely purchase goods knowing the support received

Great communication service! Also, i got one yoga pants years ago that i loved so very much; no other yogapants comes near them :)

Nneka was extremely helpful when I had issues with my delivery. Thanks for making it so smooth!! Will be returning because of this :)

The Customer Service is so Fast & Kind.

I reached out because of a defect in a pair of shorts I bought. It was passed the 6 month warranty and the team could not have been more helpful. An absolute pleasure to deal with.

Went in store at Shepherd’s Bush to return my faulty leggings but was told I needed to return online as that’s how I ordered them. Staff in store were super lovely. Used the WhatsApp contact number on the website, spoke with Jodie and within 5 minuets I had received a confirmation of the new pair being shipped. Really quick and understanding team! Thank you

Jade was so helpful with my missing order! Thank you 😊

I ordered two tank tops, they weren't cheap at over £30 each, received them this morning and there is a large stain on the white top and lots of bobbling it has clearly been worn and washed before. This is unhygienic and falls way below quality standards. I contacted customer services who just said return it with very little apology and a 10 percent discount to refund the one that I used. I declined the discount as I would not use a company that sends items out in this condition. It's also clear to see generally that the top would not wash well as it is very bobbled from the previous owners wash attempt. It is also advertised that it is bra free however there is no built in support.

Had an amazing first experience with Tala’s customer service team! They were quick with responses, especially considering I’m an internal customer (CA). I adore my bra and zip up that I had purchased, would definitely recommend!!

Jodie was great - quick, easy and painless return!

Extremely positive experience with the whole customer services team. Very helpful, patient and genuinely kind. I got very detailed advice on sizing for quite a few items, the girl even send me photos to show how it looks on her and forwarded the enquiry to the design team just to be sure. Then, when I was worried about delays for my international delivery, David kept a close eye and tracked the parcel throughout the whole journey, and kept regular communication. Honestly, I have never been treated so well throughout the whole shopping experience and will definitely purchase again. Thank you!