Webmed Pharmacy Opiniões 

696
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Webmed is easy to use and the medication always arrives on time even to Northern Ireland! They offer extra support via zoom, which you can pick and choos what suits, with no pressure. They are great a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This pharmacy offers a great service. I ordered saxenda. They contacted me via email immediately to advise as it was Friday it could not go out until Monday due to cold storage but if I called them st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia online

Sobre Webmed Pharmacy

Escrito pela empresa

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

696 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(696)

34 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Shocking

Shocking, finasteride arrived inside packaging that was mangled with outline of the finasteride visible in the blister pack as if something had placed a lot of continuous pressure to create the impression on the foil. This pressure could have damaged the pills despite the woman i spoke too saying it is impossible, she cannot say that with certainty. It's not right I am just expected to be ok with my brand new medicine being mishandled in such a way that it could damage the medicine potentially even if the medicine is not completely crushed the integrity of the structure may be compromised by the pressure and that's what she wasn't getting on the phone. Also some of the capsules in the foil pack had been pressed in from behind, package may have been crushed at some point who knows whether in transit or beforehand. The pharmacist claimed it was dpd's fault and that they are not liable to replace it for me. I am absolutely in a state of anxiety over this, dpd is meant to be a premium service they only offer it free because they hike up the price of the actual medicine. It is disgusting what they are doing and how they treat their customers.

I paid 25 pound for 15 pound medicine to be delivered by a premium service only for it to arrive with the packaging visibly damaged and evidence of mishandling.

Thanks for nothing terrible customer service policy. They need to be accountable if the packaging is mishandled, the lady I spoke too cannot say with 100% certainty that the medicine wasn't damaged no one really knows, pressure has certainly be applied. Even if the medicine inside is not crushed, it is not right that I have to just be ok with the fact that significant pressure must have been applied to the foil pack with the medicine inside. The pressure could have damaged the tablets inside for all this woman knows. The condition of the packaage is not acceptable considering these are meant to brand new and fresh medicine. I don't doubt for a second they were shipped in this condition due to the poor quality standard webmed has. This wouldn't fly in other countries where their is a higher degree of quality expectation. If other customers think this is ok I don't know what to say.

I completely disagree with the woman I tried pressing in the blister pack and it didn't leave such a lasting impression, a perfect circle on the blister pack. She said it's the silhouette of the medicine underneath, that would mean A LOT of pressure must of been applied to the medicine because I was not able to leave such an impression on the foil pack by just pressing it myself (like she said is possible). It's totally unacceptable. Do not order if you expect to get medicine in good condition packaging and all.

6 de agosto de 2025
Opinião espontânea
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Dear Mr Dumont,
We’re very sorry to hear how upset you felt when your order arrived, and we completely understand your concern about the condition of your medication packaging. We take great care to send all medicines in perfect condition and were disappointed to see that your parcel appeared to have been mishandled in transit.
We have carefully reviewed the photographs you sent us, and while we can confirm that the tablets themselves were not damaged and remain safe to use, we fully appreciate how concerning it must have been to receive packaging that was not in pristine condition. Please be assured that your medication was dispatched from our pharmacy in perfect condition and securely sealed. Unfortunately, it seems the damage occurred during delivery with DPD, despite our best efforts to package items safely.
We always aim to provide a reassuring and professional service, and we are genuinely sorry this experience has left you feeling dissatisfied. We will be sharing your feedback with DPD to help prevent similar incidents in future.
However, if you feel unhappy about using the tablets concerned and as a gesture of goodwill we will replace the tablets.
Kind regards
Team at WebMed

Classificada 5 em 5 estrelas

TOTALLY BRILLIANT

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much trouble and you feel like you really matter to them AND super, super fast delivery. THIS IS HOW TO RUN A WEB BUSINESS CUSTOMER SERVICES DEPT

7 de outubro de 2025
Opinião espontânea
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Tracey,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

All Smiles

I’m wondering how can I get my free after treatment test kit as I see the promotion but find it difficult to apply for it here. Might need your assistance with both information introductions

3 de outubro de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Noa,

To claim your Free Test Kit or ask for any information, all you need to do is email us at: team@webmedpharmacy.co.uk or call us on 0161 491 1899.

However, as we have you name, no need to do anything, as we will send you the test kit next week.

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Excellent fast delivery

Excellent fast delivery. Very happy with my saxenda

18 de setembro de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Rebekah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Reliable and confidential

Very reliable and amazing service

18 de setembro de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Deborah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Highly recommend!

Communication with this company is great, with messages being answered swiftly and informatively.
Fast, efficient and discreet delivery.
Highly recommend!

26 de junho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Sian,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Highly recommended service

Highly recommended service

19 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Adrian,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Efficient

Efficient, no nonsense, fast.
So far I couldn’t be happier.

22 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Ben,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Good quick service

Good quick service. Very professional review to make sure medication was suitable. Delivery excellent, good chilled packaging, arriving next day via DPD. Would recommend

22 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Richard,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Excelent service with informative…

Excelent service with informative information

8 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Caroline,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Thank you Webmed

Very professional, reliable and fast service that you can trust. Thank you

13 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Elena,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Excellent website no hassle order…

Excellent website no hassle order arrived as advised and packed properly to maintain the correct temperature all in all great service.

15 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Carole,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Extremely professional

Extremely professional, discreet and speedy service. Great communication.
Massive thank you for the highly appreciated support

12 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Renata,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Very easy website to use and quick…

Very easy website to use and quick delivery . Staff are also very friendly when handling queries .

2 de agosto de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Lindsey,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Great customer service and quick…

Great customer service and quick delivery

28 de julho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Susan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Very good

Slowed down my eating habits very quickly. On week two and no side-effects as of yet, very impressed.

21 de julho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Rebecca,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Very quick turn around of order and…

Very quick turn around of order and great communication.

21 de julho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Karen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 5 em 5 estrelas

Absolutely dreaded starting this but

Absolutely dreaded starting this , web med made it easy , made me aware of what I needed and what I needed to do

Had varying opinions on mg to be taken , the 2.5 start is brilliant, iv changed a few habits and changed a few bits.

Feeling positive

18 de julho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Glen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Classificada 1 em 5 estrelas

Placed an order and I've been unable to…

Placed an order and I've been unable to contact them on any of their comms channels. Will be taking legal action for the return of my payment.

18 de julho de 2025
Opinião espontânea
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi John,
Could you please send your order number or post code to team@webmedpharacy.co.uk so we can investigate.

We are unaware of any issues with our communications systems.
Please contact us via email team@webmedpharmacy.co.uk or ring us on 0161 491 1899 Monday to Friday 9am to 5pm.

We look forward to hearing from you to resolve this situation.

2nd Reply:
As we have not received a response from you in over two weeks we can only assume that you must have got us confused with another website and you have not placed an order with WebMed Pharmacy,

Kind regards
Team at WebMed

Classificada 5 em 5 estrelas

Friendly service and excellent quality…

Friendly service and excellent quality very satisfied

11 de julho de 2025
logótipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Nicola,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

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