We Buy Any Car® USA - Fridley, MN Opiniões 

246
•
TrustScore: 5 em 5

4,8

5155 East River Road, Suite 411, 55421 Minneapolis, MN, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Matt at the Fridley location was awesome. Professional, easy going, detail-oriented. The reason I went with this company is because it was the only one in my area rated A+ on BBB. I saw lots of other... Ver mais

Classificada 5 em 5 estrelas

I decided to sell my car as it became surplus to our family needs. Read the reviews and decided to try the Fridley location. The entire process was as simple and straightforward as the ads claim. The... Ver mais

Classificada 5 em 5 estrelas

An easy straight forward way to sell your car. Seemed like a fair price when compared to dealer trade in offers. They take care of all the paperwork on the spot which is great. Roughly an hour or so o... Ver mais

Classificada 5 em 5 estrelas

I worked with We Buy Any Car - Fridley location. It was an enjoyable experience. Our representative was very personable & straightforward. He enlightened me about my car's history prior to me buying... Ver mais


Informações sobre a empresa

  1. Concessionário auto

Sobre We Buy Any Car® USA - Fridley, MN

Escrito pela empresa

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Escrito pela empresa

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Informações de contacto

  • 5155 East River Road, Suite 411, 55421, Minneapolis, MN, Estados Unidos da América

  • (763) 308-3326

4,8

Excelente

TrustScore: 5 em 5

246 opiniões

5 estrelas
4 estrelas
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1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(246)

7275 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Quentin was great

Quentin was great! He was very friendly informative and expedient with the paperwork. The whole experience was comfortable laid back and transparent.

4 de janeiro de 2025
Classificada 3 em 5 estrelas

An offer is not an offer?

I received what I believed to be an offer only to find out when I arrived that it was in fact NOT an offer. I was also told "we do not dicker". The rep did his thing while I waited & came back with an offer almost $1000.00 less than the number in my e-mail interactions. I told the rep it was not acceptable & he asked what I would take. I told him & he sent the info somewhere & came back with $600.more.They also charge a $250.00 documentation fee that was not disclosed up front to my knowledge. All of this is no reflection on Matt,the company Rep. He did his job, worked to get me some more money & our overall interaction was very pleasant

9 de janeiro de 2025
logótipo da We Buy Any Car® USA - Fridley, MN

Resposta da We Buy Any Car® USA - Fridley, MN

Hi Ralph and thanks for choosing webuyanycar.com to sell your 2012 Toyota Camry. Thanks also for taking time to respond to our request to review the customer service experience provided by Matt at our Fridley location. We are sorry that some misunderstandings prevented you from receiving a five-star customer service experience.

Firstly, I want to clarify that the valuation you received online on 11/23 was not an offer. As it stated on our website and in the valuation email, valuations are provided as an estimate for informational purposes only and do not constitute an offer from webuyanycar.com. Like all professional buyers, we always carry out an appraisal of the vehicle before making an offer and the offer is based on physical and mechanical condition as well as other factors such as mileage and the history of the vehicle.

There was some additional damage to the vehicle beyond what was declared online which Matt should have explained to you. I see that Matt was able to get most of that forgiven after working with our pricing team and we cut you a check close to the online estimate back in November.

We do disclose on our website that there is a documentation fee. It's one of the lowest documentation fees in the industry. This is also outlined in the valuation email you received and should have been explained when we spoke to you to confirm the appointment. We record all calls for quality and training purposes and will check to make sure we didn't drop the ball.

We owe it to you, and to Matt, to ensure that you have a five-star customer service outcome. Our people rely on your positive review for their customer satisfaction score so we're happy to do whatever it takes to address your concerns and restore your faith in our team.

Our leadership team has made multiple attempts to reach you regarding your concerns. We still would like to connect 1-on-1 to learn more about your experience and how we can provide you with the 5-star customer service we are known for. Please reach out to us at customerfeedback@webuyanycarusa.com and we will gladly get that conversation started.

We appreciate the heads up that you are unhappy with the service and thank you for the opportunity to address that and give you a positive outcome.

Warmest regards,

Mike, on behalf of webuyanycar.com

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