We Buy Any Car® USA - Maple Grove, MN Opiniões 

438
•
TrustScore: 5 em 5

4,9

10795 93rd Avenue North 10795, 55369 Maple Grove, Minnesota, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've used WeBuyAnyCar.com twice now and both times I received excellent service. This time I worked with Brad who did an awesome job working with me during our transaction. Both times I used them th... Ver mais

Classificada 5 em 5 estrelas

We had EXCELLENT service when selling our car with Theo at the Maple Grove/Osseo location. Theo was professional, kind, and was very informative every step of the way! He answered all our questions.... Ver mais

Classificada 5 em 5 estrelas

My case was not easy. The car was 22 years old, in excellent condition but it had been titled in Maryland and then in Minnesota. I had only copies of the Maryland title and the release of the lien.... Ver mais

Classificada 5 em 5 estrelas

Very positive experience. Theo helped me sell my car for what it's worth and then some. He was exceptionally courteous and personable. He gave me straight, honest answers to all my questions and helpe... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto

Sobre We Buy Any Car® USA - Maple Grove, MN

Escrito pela empresa

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Escrito pela empresa

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Informações de contacto

  • 10795 93rd Avenue North 10795, 55369, Maple Grove, Minnesota, Estados Unidos da América

  • (612) 254-0287

4,9

Excelente

TrustScore: 5 em 5

438 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(438)

7287 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The process is misleading

The process is misleading. The quote we were given on line was no where near what we were offered. We knew we would be low balled but $100 for a 2006 Jeep Grand Cherokee? There was a back and forth game with management to "up" the price, and we did end up leaving our car there, but in hindsight I wish we would have left with it and sold it on our own.

5 de setembro de 2024
logótipo da We Buy Any Car® USA - Maple Grove, MN

Resposta da We Buy Any Car® USA - Maple Grove, MN

Hi Cheryl,

Thank you for taking the time to leave feedback about your experience. If you felt our process was misleading, then we clearly dropped the ball and need to address your concerns. We pride ourselves on customer service and transparency, it’s why we have a 5-star rating from almost 60,000 genuine customer reviews. We want all our customers to have a positive experience and we’ll be happy to resolve your issues.

No one likes surprises, we don’t either. Hopefully, during the pre-appointment confirmation call, as well as during your appointment, the Branch Manager relayed that we will, like any other reputable buyer, perform a physical appraisal of the vehicle to confirm its condition. We record all calls for quality and training purposes and our leadership team will be happy to pull the recordings to ensure you were treated fairly and everything was communicated properly.

Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the limited information we receive from our customers and is not a firm offer to purchase your vehicle. We have this listed on our website and in disclaimers when we email you about your valuation. From our detailed records, I see when the vehicle was valued online on 08/31/2024 at 9:20 AM, the vehicle was described as a 2006 Jeep Grand Cherokee with no reconditioning issues. Our online valuation tool provided a value in line with those details.

Unfortunately, when our Branch Manager was able to inspect the vehicle the vehicle identification number decoded the vehicle as a 2005, one model year older. In addition to the older model year, there was multiple rust spots present on the vehicle’s body, the check engine light was illuminated, and when we hooked up an industry-standard OBDII reader to the vehicle, its onboard diagnostic computer returned a variety of troubling codes. I have pasted these below for full transparency.

P0401- Exhaust Gas Recirculation Flow Insufficient Detected
P0420 - Catalyst System Efficiency Below Threshold (Bank 1)
P0700 - Transmission Control System Malfunction

Condition plays an important role in a vehicle’s resale value and hopefully this helps shed some light on why we arrived at the price we did for a 20-year-old vehicle with 200,000+ miles, rust and engine issues.

Hopefully our Branch Manager invited you to join us during our inspection process so you can see what we see. We want every customer to understand why we arrived at the price we did and have the opportunity to ask any and all questions. I have escalated your comments to our leadership team and asked the Area Manager to personally reach out to you so we can listen to your feedback and try to restore your trust in We Buy Any Car.

Our leadership team has tried reaching out to you several times by phone and text message to have aa meaningful conversation and address your concerns. Unfortunately, we have been unable to reach you and get you on the phone. We remain committed to giving you a positive outcome and kindly ask you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.co

Kind Regards,
Kevin, on behalf of webuyanycar.com

Classificada 5 em 5 estrelas

Reiki Hall

Reiki Hall, our contact person, was outstanding. Explained everything to us, even brought all documentation out to our other car, since I have limited mobility & getting in & out of the car is difficult. Reiki was super pleasant and knowledgeable.

22 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent in every way

Excellent in every way! Matt made our vehicle sale at WBAC a terrific one. He is a natural with people and their vehicles. He’s super considerate, concise and knowledgeable; he’s an excellent communicator so we were totally comfortable every step of the process. The location is clean, convenient and Matt made it friendly too. Matt made our experience at WBAC such a great one.. he’s a top notch representative of this well advertised company - it all making a WOW impression. I actually said Wow within minutes of entering the location and our first few minutes with Matt. A solid five stars for WBAC & Matt.

3 de agosto de 2024
Classificada 5 em 5 estrelas

Sarunas was great!

We worked with Sarunas to sell our van today. He was super kind, knowledgeable, and efficient. It was an awesome experience! We will definitely come back in the future when we have another vehicle to sell.

17 de agosto de 2024
Classificada 5 em 5 estrelas

Great experience

He was so polite and knowledgeable - he made me feel comfortable about every process we went through - especially transferring the title

31 de julho de 2024
Classificada 4 em 5 estrelas

Reggie was great

Reggie was great, however, it took longer than expected as the check printer required new toner and understood as not his regular location. Give him 4.5. Disappointed in value given ad I am sure it can be parted out for a lot more as basically new tires and battery.

27 de julho de 2024
Classificada 5 em 5 estrelas

Matt was personable and knowledgeable

Matt was personable and knowledgeable. He explained the process very well along the way. We thought Matt and the process was fair. It’s a great way to sell a car if you don’t want to put the effort into finding a buyer on your own. We highly recommend Matt and the Maple Grove, MN location.

9 de julho de 2024
Classificada 5 em 5 estrelas

Matt was personable and knowledgeable

Matt was personable and knowledgeable. Explained the process very well and was detailed with his explanations regarding ratings he gave on things he saw. We thought the process was fair. It’s a good option if you don’t want to try and find a buyer on your own.

9 de julho de 2024
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