We Buy Any Car® USA - Rock Hill, SC Opiniões 

316
•
TrustScore: 5 em 5

4,9

120 N Anderson Rd, Fairfield Plaza, 29730 Rock Hill, SC, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jon did a great job on the sale transaction and we arrived at a fair selling price in a very efficient manner.

A empresa respondeu

Classificada 5 em 5 estrelas

Jerry at We Buy Any Car was great! He really knows his stuff and made the entire experience fast, easy, safe, and fair. He was honest, professional, and provided exceptional customer service fro... Ver mais

Classificada 4 em 5 estrelas

Had a good experience at the Rock Hill location. Tregene was right on time for our appointment. She carefully went over the car and the offer as expected. There was a problem with how the paperwork... Ver mais

Classificada 5 em 5 estrelas

The whole process was very easy. Robert is excellent at what he does, was a great help when explaining through the process. Before coming to your offices, I was concerned, however, Robert was so good... Ver mais


Informações sobre a empresa

  1. Concessionário auto

Sobre We Buy Any Car® USA - Rock Hill, SC

Escrito pela empresa

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Escrito pela empresa

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Informações de contacto

  • 120 N Anderson Rd, Fairfield Plaza, 29730, Rock Hill, SC, Estados Unidos da América

  • (803) 904-7773

4,9

Excelente

TrustScore: 5 em 5

316 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,9

Todas as opiniões

(316)

7287 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Rock Hill Robert

Rock Hill Robert explained everything about the process and completed his inspection along with a test drive . Received my offer and left happy with a check. Much less stress than dealing with a trade in at a car lot.

29 de fevereiro de 2024
Classificada 5 em 5 estrelas

Rapid Excellent service.

Tregene was very helpful in making the process quick as possible even with some technical difficulties it was faster than working with a dealership and I got a better deal. Everything was clearly and concisely explained. I will definitely recommend anyone who is selling a car to come here.

20 de fevereiro de 2024
Classificada 5 em 5 estrelas

100% recommend this location to sell your car

This was our second fantastic experience selling to We Buy Any Car. Tregene helped us both times. With our second car, there was a title discrepancy. Tre called the DMV and our bank to make sure that we had the right documentation for the sale. Immensely helpful on a busy day for us. The other associate, Robert was very pleasant with us as well. So much better than selling on Craigslist or to a dealer. Thanks so much for the great customer service and sale price!

11 de novembro de 2023
Classificada 1 em 5 estrelas

It is a reverse car sales shakedown

It is a reverse car sales shakedown. I didn’t lie about the condition of the car ion the online survey. But when I got to the office, the buyer made up some lame story about their computer having the wrong model, an LS instead of an LT. Now the model comes from the VIN. Now he can only offer me $1600 less. At least The CarMax online offer was up front which was the same in the end. Be honest be upfront and not a better deal.

15 de outubro de 2023
logótipo da We Buy Any Car® USA - Rock Hill, SC

Resposta da We Buy Any Car® USA - Rock Hill, SC

Hi Alan,

Thank you for taking the time to alert us to your feedback. We strive to offer every customer 5-star service and we’re sorry we couldn’t earn your positive review. Communication and transparency are at the heart of everything we do, that’s why we’ve earned a 4.9 rating from almost 50,000 genuine customer reviews.

We maintain comprehensive records, including detailed notes and photographs, of the entire appraisal process, starting from the moment a customer requests their initial online valuation estimate. A member of our leadership team examined the online activity, listened to the recorded calls, and reviewed the inspection notes. Our records indicate that during the online valuation, you chose to use our drop-down menus to tell us about the year, make, and model of your car, the VIN was not disclosed online.

It is normal practice for Branch Managers to request the VIN during the pre-appointment confirmation call so we can research further into the vehicle and alert customers to any issues prior to traveling to our offices. Unfortunately, the appointment was booked online about 10 minutes prior to the start of the appointment. This did not leave adequate time to perform the pre-appointment phone call and run the VIN on the vehicle.

We do accept walk-ins and are happy to book immediate appointments, however, occasionally this creates a situation where the information provided to us online does not accurately reflect the vehicle that arrives at the branch. Regrettably, that is what occurred in this instance as the trim level entered online was the 2.4L 2LT version of the Chevy Equinox, and when we decoded the VIN it was actually the less desirable LS version. This negatively impacted what we could offer for the vehicle.

We appreciate you taking the time to speak with Area Manager, Nicholas. We hope he was able to listen to your concerns, address your feedback, and restore your faith in our service. We’re sorry we couldn’t meet your expectations on price, but we remain committed to giving you the positive outcome you deserve, If there is anything else we can do, please don’t hesitate to reach out to Area Manager, Nicholas or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Classificada 5 em 5 estrelas

Thumbs up

It was a great experience. Wonderfully pleasant staff and ease of process.

14 de outubro de 2023

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