We Buy Any Car® USA - Silver Spring, MD Opiniões 

830
•
TrustScore: 5 em 5

4,9

9521 Georgia Avenue, 20910 Silver Spring, MD, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I appreciate Brett Fowler, in the Silver Spring office on Georgia Avenue, who went out of his way to get me a good price on my 2004 Volvo. Brett was friendly and empathetic to my situation. I felt he... Ver mais

Classificada 5 em 5 estrelas

The process was extremely easy. Hector was nice and was great with walking me through each process. He explained my overall quoted price and was able to easily explain how that price was determined. O... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Than was extremely helpful throughout the entire process. We had a complicated situation involving an old title, but Than and the team were able to provide a power of attorney form for us and were pat... Ver mais

Classificada 4 em 5 estrelas

Individual was helpful and seemed knowledgeable. Offered lower price than previously stated and left me wondering if I could have gotten more. If doing it again will go to a different company first... Ver mais


Informações sobre a empresa

  1. Concessionário auto

Sobre We Buy Any Car® USA - Silver Spring, MD

Escrito pela empresa

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Escrito pela empresa

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Informações de contacto

  • 9521 Georgia Avenue, 20910, Silver Spring, MD, Estados Unidos da América

  • (240) 821-6339

4,9

Excelente

TrustScore: 5 em 5

830 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(830)

7259 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Than was wonderful!

Than Swe was an incredible host throughout the entire process! He was patient with us as we had many questions. He was very kind and super polite. He made us feel like family and helped us get a good price for our very old car. I loved my car, but Tran made it easier to let it go. We did not know what to expect, but this was a very pleasant process, and we felt we were treated very fairly.

20 de junho de 2026
Classificada 5 em 5 estrelas

Everything went as it should.

The appointment went smoothly. We got there early but they took care of us right away. Hector took care of us and was a pleasure to deal with. The price was fair and we walked out with a check.

21 de junho de 2026
Classificada 1 em 5 estrelas

The personnel at the Silver Spring…

The personnel at the Silver Spring branch made me waste my time offering one amount in the phone and then low-balling me in person. They insulted me with an offer of $100 when the battery (which is new) alone cost me $140. Their trick is to allure you with an offer and then not honor it.

9 de junho de 2026
Opinião espontânea
logótipo da We Buy Any Car® USA - Silver Spring, MD

Resposta da We Buy Any Car® USA - Silver Spring, MD

Update 6/11/2026

Hi Miguel,

Since our response below, a member of our team reached out to you directly and did everything we could to help resolve your concerns. Unfortunately, we were not able to have a constructive conversation, and so it is with regret that we are closing out this complaint.

The door remains open. If you would like to revisit this with us at any point, we would genuinely welcome the chance. Please contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Miguel,

We're sorry to hear that your appointment didn't deliver the five-star customer service experience that webuyanycar.com is famed for, and that you left feeling this way. We're committed to understanding what went wrong and finding a way to make it right.

Our website provides an online valuation estimate, not an offer. It is generated entirely from the information provided by the customer, and in your case no issues were disclosed. Our firm offer is based on the market value of the vehicle after a professional, in-person appraisal, which establishes its verified condition. That appraisal documented more than a dozen issues that had not been disclosed, including:
- Worn front and rear brake discs and pads, leaving the vehicle unsafe to drive
- A rough-running engine
- A cracked windshield
- A cracked rear bumper
- Rust to the rear quarter panel and tailgate
- Poor previous repairs to the driver's door and fender
- An inoperable driver's window
- Multiple dents, scratches, and chips across the body

Our diagnostic scan also returned an active fault code, P0420 (catalyst system efficiency below threshold), and your vehicle's Experian AutoCheck history shows a previous accident on record. Altogether, the reconditioning required ran into the thousands of dollars, which is why the in-person figure was substantially lower than the online estimate.

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.

On the new battery, we understand the frustration. We purchase and resell vehicles as whole vehicles rather than for parts, so a single recently replaced component does not raise the overall market value of a vehicle, particularly one that is not in a safe, road-worthy condition.

We take your feedback seriously and have logged a formal complaint on your behalf. The Area Manager responsible for the team at our Silver Spring branch is investigating and will be reaching out to you directly to discuss your experience. If you would like to reach us in the meantime, please contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.

Regards,

Jeremy, on behalf of webuyanycar.com

Classificada 5 em 5 estrelas

Me lleve una exelente experiencia con…

Me lleve una exelente experiencia con la amabilidad, profecionalismo y honestidad que tuvo Hector Rios al momento de hacer trato una persona que sabe hacer su trabajo con paciencia y profecionalismo me explico todo detalladamente lo que es el proceso y evaluacion del auto a vender el y la empresa ofrecen un precio justo y razonable acoplado al estado del auto lo recomedaria a mi familia y amigos y si tengo otra oportunidad de hacer negocios con ellos sin duda los buscaria.
MUCHAS GRACIAS!!!

2 de junho de 2026
Classificada 5 em 5 estrelas

Easy Process

Hector was fantastic and made this experience overall wonderful! He was really patient walking us through the estimate and our complicated situation. He was really helpful and in the end gave us a fair offer. It was made to be so simple and easy despite booking a same day appointment. Definitely recommend working with Hector!

16 de maio de 2026
Classificada 5 em 5 estrelas

Wonderful & Courteous

Mr Brendan Keenan at Silver Spring, Md office was wonderful and courteous. He came to our house, inspected our car, gave us a fair offer and then we signed the paperwork. The process was effortless and we received the top level of service. Thank you!

24 de abril de 2026
Classificada 5 em 5 estrelas

It was smooth experience and working…

It was smooth experience and working staffs are really helpful and transparent. Quick process and in a while you get amount in your account. I recommend those are looking for quick sell their car and easy to walk with happy money in few minutes.

Thank you Team

14 de abril de 2026
Classificada 5 em 5 estrelas

Héctor is the model of efficiency

Héctor was efficient, explained the process well, and was able to wrap everything up in one visit. I actually appreciated the call before the appointment to make sure I had everything in order, and the rapid availability of appointments was super convenient. It was also very useful to be given a Lyft voucher to get home after the sale.

4 de abril de 2026
Classificada 5 em 5 estrelas

Than swe was great

Than swe was great, he got us in and out in no time I was very satisfied with the service! Ask for him if you are selling your car at this place!

26 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Hector did well

Hector did well, but was way behind schedule, and
took us about 3 hours to get done, due to complications with negative equity situation

18 de março de 2026

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