We Buy Any Car® USA - Wilmington, DE Opiniões 

774
•
TrustScore: 5 em 5

4,8

4800 Kirkwood Hwy, Suite A, 19808 Wilmington, DE, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The guys there were really friendly and accommodating. The entire process was less than an hour and a half. We left with a check that we were satisfied with.

A empresa respondeu

Classificada 5 em 5 estrelas

Brent was very friendly and helpful with explaining the process of appraising my vehicle. He didn’t pressure me to make a decision. I went to two places to get my vehicle appraised prior to going to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the minute we walked into the office we were asked if we needed water or coffee. Joe explained everything that he was going to do to evaluate our car both professionally and thoroughly. He was a... Ver mais

Classificada 5 em 5 estrelas

My appointment at We Buy Any Car at the Wilmington, DE location was great. Aziza, the Branch Manager was very friendly and courteous. She displayed excellent customer service. She looked over my ve... Ver mais


Informações sobre a empresa

  1. Concessionário auto

Sobre We Buy Any Car® USA - Wilmington, DE

Escrito pela empresa

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Escrito pela empresa

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Informações de contacto

  • 4800 Kirkwood Hwy, Suite A, 19808, Wilmington, DE, Estados Unidos da América

  • (302) 613-4078

4,8

Excelente

TrustScore: 5 em 5

774 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(774)

7275 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer Care

We knew what we had wasn't great and were worried about going to a dealership and getting taken advantage of. But Joe at Webuyanycar.com made us feel comfortable and confident that we were getting a great deal.

31 de agosto de 2025
Classificada 5 em 5 estrelas

Sale of Mustang

Aziza was very helpful and offered me the best price for selling my car. She did the vehicle appraisal quickly and made the experience a good one.

10 de agosto de 2025
Classificada 3 em 5 estrelas

Low ball offer

A low ball offer killed the deal. They apparently didn’t want my car and should have said that instead of insulting me. CarMax bought the car for a lot more then we don’t buy any car.
I hope your happy now!

4 de agosto de 2025
Opinião espontânea
logótipo da We Buy Any Car® USA - Wilmington, DE

Resposta da We Buy Any Car® USA - Wilmington, DE

---Update---

Hi Rob,

Thank you for responding to our request for more information and thank you for taking the time to speak with our leadership team. We're thankful Area Manager, Carlos, had the opportunity to investigate your experience.

We will be using your feedback to improve our service and train our team on how to better serve our customers. We apologize to you, our team could have done a better job communicating and guiding you through the process of a custom quote. A 1989 Mustang requires much closer review to understand the condition of the vehicle and provide an accurate valuation estimate and we dropped the ball.

We remain committed to you, and if there is anything further we can do, if there is anything further you want to discuss, don't hesitate to call Carlos back directly. You can also email our customer experience team at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

----------

Hi Rob,

Our leadership team would like to speak with you about your feedback. We would like to investigate your experience because it is outside the norm and not typical of a webuyanycar.com experience.

We are looking to gain clarity as to how our team member required you bring the 1989 Ford Mustang in for an appraisal before giving a valuation, but then simultaneously provided a valuation that was a fraction of what CarMax offered. We need to understand this better so we can address your concerns.

We do routinely meet and sometimes beat competitors’ offers. If you had an offer from CarMax, we would have done everything possible to earn your business. We record all calls for quality and training purposes and would be happy to pull the recording to better understand what occurred.

Unfortunately, with the limited information available, I can’t find a record of you in our system. I have sent you a private message via Trustpilot requesting more information so we can locate you in our system and find your contact information. We’d value the opportunity to connect with you 1-on-1 and restore your trust in our business.

Thank you again for raising this concern and for responding to our request for more information. We hope to have the opportunity to work together to give you the positive outcome we are known for. We look forward to hearing from you soon.

Kind Regards,
Kevin, on behalf of webuyanycar.com

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