I sent a set for which I was quoted a price of £100 It was rejected because minor parts said to be missing. I elected to pay the £5 charge by cheque but was told it had to be paid by PayPal, which p... Ver mais
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Leia as opiniões dos outros
Very easy to use website and posting process, efficient communication. Give the price quoted unless they can't for some reason (e.g. white bricks that have gone yellow over time). They also dispose of... Ver mais
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The customer service is nice the Lego turned up in good condition however it was a bit dusty other than that a grate buy at a great price
A empresa respondeu
I was initially wary about doing this, as I had upwards of a hundred individual LEGO sets to go through. Three days and one painful tingling thumb later, I was able to box up 70 sets, a combina... Ver mais
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Informações sobre a empresa
Sobre WeBuyBricks
Escrito pela empresa
We Buy Bricks helps LEGO® fans across the UK sell unwanted LEGO® sets quickly and easily. Whether you are clearing space, selling old collections or passing on sets that are no longer used, we make the process simple with instant prices, free delivery options and fast payment.
We buy a wide range of LEGO® items, including complete and incomplete sets, minifigures, loose bricks and bulk collections. From Star Wars and Harry Potter to vintage classics and everyday mixed bricks, we help give pre-loved LEGO® sets a new home.
As well as buying LEGO® sets, we also sell a huge range of pre-loved LEGO® sets, minifigures, and bulk bricks helping collectors and builders find great sets at competitive prices.
Simply scan or search for your items on our website to receive an instant valuation, pack your LEGO® bricks securely and send it to us for free.
At We Buy Bricks, we are passionate about reuse and recycling, helping thousands of LEGO® sets and pieces stay out of landfill and back into the hands of collectors, builders and fans.
Visit our website: www.webuybricks.co.uk
Informações de contacto
4,4
Excelente
56 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good efficient service
19 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Great service
I’ve sent few boxes with bricks and sets and I’ve received money quickly so happy 😊
16 de setembro de 2026
Resposta da WeBuyBricks
We're so happy to hear that you had such a positive experience with us and received your money quickly! We appreciate your feedback.
Resposta da WeBuyBricks
Thank you for your review, we're pleased we could give you such a smooth service. Thanks for choosing WeBuyBricks!
Resposta da WeBuyBricks
We're pleased we were able to provide you with such a smooth service, thank you for choosing WeBuyBricks!
Resposta da WeBuyBricks
Thank you! We truly appreciate your feedback, thanks for choosing WeBuyBricks!
Not perfect
Very time efficient way of getting rid of Lego however the customer service is terrible and payment is very slow I’m currently still waiting on payment for a sale I made 4 weeks ago and the company has stopped replying to emails also if you want any respectable money for you Lego not the best way to sell it
18 de setembro de 2026
Opinião espontânea
Resposta da WeBuyBricks
Hi Ben! We've tried reaching out on here, as we can't find an offer in your name or any e-mails or messages to our team. 4 weeks for payment is far outside the normal day or so, so please get in touch and we'll investigate ASAP. As well as e-mail, you can message via our website or call us during office hours: https://www.webuybricks.co.uk/contact/ We look forward to hearing from you and resolving this for you.
All good
The customer service is nice the Lego turned up in good condition however it was a bit dusty other than that a grate buy at a great price
18 de setembro de 2026
Opinião espontânea
Resposta da WeBuyBricks
We're so glad you had a great experience with us! We appreciate your feedback and will ensure our team addresses this.
Resposta da WeBuyBricks
Thank you for the five-star review!
No hassle from start to finish
No hassle from start to finish, and got money straight away
2 de setembro de 2026
Resposta da WeBuyBricks
Hiya! We're so happy to hear you found us to be hassle-free and efficient. We appreciate your kind words!
Resposta da WeBuyBricks
Thank you so much for your review, we really appreciate your feedback! Thanks for choosing WeBuyBricks!
Resposta da WeBuyBricks
Thank you for your feedback, we're so pleased we were able to provide you with such a positive service. Thanks for choosing WeBuyBricks!
I sent a set for which I was quoted a…
I sent a set for which I was quoted a price of £100
It was rejected because minor parts said to be missing. I elected to pay the £5 charge by cheque but was told it had to be paid by PayPal, which proved impossible. I now have neither my goods nor payment and am considering reporting this to Trading Standards.
5 de setembro de 2026
Opinião espontânea
Resposta da WeBuyBricks
Hi Diane,
Thank you for leaving a review.
We are very sorry to hear this. We have reached out to you directly regarding the issues mentioned in your review. We would appreciate if you could get back to us via email.
We look forward to hearing from you and rectifying any issues.
Best regards,
WeBuyBricks
Super customer service!
24 de agosto de 2026
Resposta da WeBuyBricks
We're so pleased we were able to provide you with such reliable and helpful customer service! Thank you for your feedback, we really appreciate it.
App very easy to use
App very easy to use. Turnaround time was good. Support very quick to respond
21 de agosto de 2026
Resposta da WeBuyBricks
We're happy to hear that our app is easy to use and that our support team responded quickly. We appreciate your positive feedback!
Customer service
Initially a deduction was made because the mini figure hands were the wrong colour.
Following further discussions this issue was successfully resolved, with We Buy Bricks making a change to their process for reviewing minor discrepancies in the future.
24 de agosto de 2026
Resposta da WeBuyBricks
We really appreciate you sharing your experience. We're glad we could resolve the issue with the minifigures. Our updated process will prevent similar issues in the future, so thank you for your valuable feedback and udnerstanding.
Fair price offered
Fair price offered
Payment was made quickly however I did have to wait for considerably longer than detailed on the website for them to process and check my order
21 de agosto de 2026
Resposta da WeBuyBricks
Hi! Thanks for your feedback. I'm really sorry you had to wait a little longer than was promised for us to check your offer. Our new service Loose Bricks service is proving to be more popular than we expected, but we have now got new processes in place to stop future delays. Once again we hope you can accept our apologies and hope you enjoy spending the cash!
Very easy to use and reliable service
Very easy to use website and posting process, efficient communication. Give the price quoted unless they can't for some reason (e.g. white bricks that have gone yellow over time). They also dispose of bricks which can't be used responsibly.
7 de agosto de 2026
Resposta da WeBuyBricks
We're glad to hear you found our website and posting process easy to use. Thank you as well for understanding our quality control process, to ensure we only sell bricks you'd want to buy! Thanks again!
WeBuyBricks is a great way to sell your LEGO!
I was initially wary about doing this, as I had upwards of a hundred individual LEGO sets to go through.
Three days and one painful tingling thumb later, I was able to box up 70 sets, a combination of new and used, and have four large boxes collected by the Royal Mail at home and taken away.
It took nearly ten days altogether from when the LEGO arrived at its destination and for my offer to be accepted — the unchanged amount was paid into my bank account a few hours later!
Highly recommend WeBuyBricks if you simply wish to clear out your LEGO collection without having to (tediously) sell each set individually by yourself.
11 de agosto de 2026
Resposta da WeBuyBricks
Wow! That is a lots of sorting and boxing, but well worth it as sets are usually worth far more than loose bricks. We are so pleased to hear that our service provided such a convenient way for you to clear out your extensive LEGO collection! We understand that sorting through so many sets can be quite an undertaking, and we hope your thumb has fully recovered! We appreciate the dedication!
Thank you for your wonderful recommendation; we truly value your positive feedback.
Very easy to deal with
Very easy to deal with, had the products picked up from home. Took a while for the products to get to them but other than that great. Very responsive to queries.
4 de agosto de 2026
Resposta da WeBuyBricks
Hi Donna, thank you for your review and feedback! We're sorry the courier took longer than you hoped, but thrrille you liked our part of the service!
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