Great selection of products to choose from. Ordered personalized frosted shot glasses as baptism favours (which we used as candle holders and placed a led candles inside each one for our guests). Shi... Ver mais
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Leia as opiniões dos outros
The shipping is always fast and Weddingstar has the best prices/deals. Would recommend to any bride or who knows a couple getting married :) Awesome for bridal party shopping too! I have shopped here... Ver mais
Customer service is good once then non exist after problem keeps happening, ordered 100 decks of playing cards, they were the most unprofessional cards I’ve ever seen, backs didn’t match at all. Quest... Ver mais
Not going to lie, I found this page by mistake but it is a great site. Very easy to navigate and tons of cool options to help celebrate your big day and beyond. Delivery was prompt and actually came... Ver mais
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I ordered the frosted glass shot 2.75…
I ordered the frosted glass shot 2.75 oz/candle holder. I ordered 150 of them as party favour for my son’s upcoming wedding. Firstly they changed the colour of ink from my choice of Violet to a dull navy blue for the printing. The confirmation of order had navy blue which puzzled me, but it also stated :
Thank you for your order!
We’ve received your order and it has been placed into our automated system. We are unable to make changes to your order.
As I was not able to communicate that the colour choice is wrongly mentioned and needs to be corrected, I thought I would wait until l receive the product and hoped the navy blue would be acceptable even though the problem was from them. Also, it stated Baby Shower favour on this confirmation email whereas I was shopping in the Wedding favour site. To make matters even worse the font was smaller than shown on the product for preview.
The preview of the product was Violet printing and the font was larger than what I have received.
When I complained that even the size of font is smaller than the preview, this is what they said:
We also want to clarify that the online personalization preview is intended as a sample representation of the personalization, primarily to show the placement, layout, and general appearance of the design. It is not an exact representation of how the finished product will look. In particular, colours displayed digitally can vary from the actual printed ink due to differences between screen displays and physical printing processes. Font size and appearance in the preview can also differ from the final printed result.
We understand that you were expecting the finished product to look exactly like the online preview; however, the preview is not intended to serve as an exact colour or size proof, and the production specifications on the submitted order are what are used to manufacture the item.
😡😡😡
Alert to future customers BE WARNED DO NOT EXPECT THE PRODUCT YOU ARE GOING TO RECEIVE IS EXACTLY AS SHOWN TO YOU IN THE PREVIEW! You will be wasting your money. I bought 150 of this item and they are going in the thrash.
Jenaya was extremely helpful in…
Jenaya was extremely helpful in assisting with the issue I had with my order. She was kind, responsive, and understanding. I’d like her manager to know that she is the reason why this issue was resolved and I am very grateful thank you Jenaya!
Nice products and FANTASTIC support!
I ordered a paper parasol and an engraved terrarium ring box for my upcoming wedding.
The parasol and ring box are beautifully made but there was an issue with the engraving, specifically a typo in the date section.
I checked my receipt (thinking I had made a mistake in the personalization), but it turned out I had submitted the correct info and it was the printer had made the error.
I contacted their support right away with a photo to clarify the issue and heard back from them RIGHT AWAY!
They immediately sent me a replacement (seriously it arrived about 2 days later and I'm clear across Canada from them, haha)
Anyway, now I have a new ring box that I love dearly and I will gladly recommend them to any couples I know getting married in the future 💕
Awesome customer service
Awesome customer service. I made an order then wanted to order more, did the live chat. They solved the problem right away! Put in the request to cancel the order for me and u went ahead and made the bigger order. Super pleased with customer service. Was ready to be shipped the next day! Brilliant
Thank you Jenaya !
Disposable Camera With Flash
Disposable Camera With Flash - Silver Hearts
Horrible
I give this 0 stars... bought 10 of these cameras for my wedding day and they are crap. 5 of them couldn't be developed cause of expired film. And the other 5 only got 6-8 photos each... what a horrible product. DO NOT BUY . I wasted more them enough money on this garbage and I didn't even get 1 good photo from it. Crap Crap Crap
Highly recommend
Great products and outstanding customer service.
I highly recommend.
Can’t be worse.
Customer service is good once then non exist after problem keeps happening, ordered 100 decks of playing cards, they were the most unprofessional cards I’ve ever seen, backs didn’t match at all. Questioned them about them and they sent 100 more promising that they would have better quality control and they ended up being worse. Don’t expect quality from this company.
Do not waste your time
Where to begin? I ordered custom playing cards with expedited shipping and based on the website should have had them in time for my event. That did not happen. I was never informed of the delay; I found out after constantly checking the status of my order only to see it still showing “processing” two days before I should have received them. There is no phone number to call, and the chat feature does not work. Even the link to email did not work. I finally got a hold of someone who informed me that their equipment was down and I would be receiving my order a week later than expected. I finally received the order today and I am beyond disappointed. The cards are supposed to be coated as playing cards should be but they are not. They feel like regular card stock; in other words cheap. The cards were not sealed in any way simply placed in a plastic container with the company branding on it. I’m not sure if I even want to give them away.
Good looking watch, but..
Ordered the black wristwatch for my groomsmen. The engraved text on the preview was centered, but each of the watches is off-center now that they've arrived.
Terrible customer service.
Ordered an easel that sucked
Ordered an easel,
It was made out of the cheapest material available (could have assembled it myself). Flimsy, half finished, looked horrible and was too small. I went to the effort of completing their return form and was informed by UPS that the package was 65 dollars to return. Which would bring the overall shipping amount paid to 80 dollars for a 50 dollar product worth about 5 dollars.
DO NOT BUY from this website.
ordered a cake topper = Trash
ordered a cake topper and it looked nothing like the picture the paint was horrible and missing spots, I contacted them and they never replied. Trash
I ordered wine labels and tags for my…
I ordered wine labels and tags for my sons wedding. Both were absolutely beautiful, great quality and color. Unfortunately I didn't confirm the number of labels in the package whrn i received them and the week before the wedding, when I started labeling the bottles, I realized the order was 19 labels short! I contacted them and they immediately couriered the remaining labels to the opposite coast of Canada and I got them in ample time. All businesses have hiccups and their true customer service skills are shown with how they handle those situations. Very pleased with their prompt and courteous service and would definitely use them again .
Everybody was thrilled with the colours…
Everybody was thrilled with the colours and the quality. Awesome. Thanks!
Trustworthy site
If you’re not picky about the…
If you’re not picky about the personalization print quality then you will be happy with the products. Not all print on the glass wear I ordered was the best of quality some faded ink areas and or not centred to the glasses.
Fast shipping and great product
The deck of cards and drink coasters…
The deck of cards and drink coasters came in quickly and were perfect. Just as advertised. And no extra customs fees like other personalized online shops. And good prices. I’d use them again and again
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