Replacement of underground copper piping to toilet cistern
Required repair of underground copper piping to toilet cistern, due broken existing pipe at below-floor level of tiles. A messy job, in a cramped workspace. Chris and Hayden arrived (was advised they would call 20 mins before arrival, however this did not occur - no drama, though, as I am retired) - Chris explained work to be conducted (removal of concrete and tiles in area, pipe replacement, new connection to cistern, pressure test etc), and presented quote. I nearly fell over when I saw the cost - $4637.60! I haven't had work done by plumbers for years, so maybe I'm not up to speed with current rates, but the quote seemed very expensive - still, the job had to be performed, and I wasn't going to quibble. Signed the quote and they commenced work. Both tradesmen were there for an hour so, then Daniel arrived and Chris and Hayden departed. Daniel removed tiles and concrete, replaced pipe and connected everything up to the toilet cistern. All good. He cleaned up the area satisfactorily and removed the broken tiles etc. I can't fault their work - nice, pleasant chaps who explained everything beforehand, and worked efficiently - about 4 hours all told to complete the job. Not sure how they calculated the quote, as it was apparently done by the office staff and sent back to Chris for my approval. Overall, very good service, with no hiccups. We didn't bother with any other quotes, based on the urgency of the matter, and the reviews on Facebook etc. Should I have obtained another quote before authorizing work? Maybe, but as previously noted, the repairs were needed ASAP, and although I was under no obligation to sign, I felt the professionalism and attitude of the tradesmen was very good, and based on that, elected to go ahead.








