Should do much more do support investors with startup that ghost their investors after raising the funds. We make investments at our own risk, but we also expect to be informed about the progress made... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
There is no protection from unscrupulous businesses. One company took our money and then refused to respond to numerous investor requests for information. The situation has gone on for years. Richa... Ver mais
A empresa respondeu
I donated to a campaign on Wefunder ONE TIME, several years ago. Since then I've been relentlessly barraged with a million emails from anybody and everybody looking for money. I removed my information... Ver mais
A empresa respondeu
There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long ti... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de investimentos
- Serviços de finanças alternativos
- Instituição financeira
- Empresa de investimentos
- Serviços financeiros não bancários
Sobre Wefunder, Inc.
Escrito pela empresa
Wefunder is the largest stock market for retail investors to invest in 'private' startups.
We created this industry in 2012. Then we lobbied 9 years for regulatory reform. We petitioned Congress & shaped law. Invited to watch Obama sign the JOBS Act.
We’re a Public Benefit Corporation with a goal to fund 20,000 more founders by 2029. In all 50 states. From all backgrounds. From coffee shops to supersonic planes. Backed by the people who believe in them.
We help anyone invest in what they believe in – to vote with their dollars on what our society should fund. Together, we help more scrappy, hungry risk-takers take their shot to move our world in a better direction.
Our vision is to be the pre-NASDAQ stock market. We want to make it normal for every high-growth startup to raise from their customers and fans in a "Community Round." Startups will be able to raise up to $150M in a primary offering from the public... but legally, they remain private companies. Secondary trades happen once every 9-18 months in a "long term stock market" that lines up with traditional VC raises. Companies get the upside of fans investing and liquidity, but without public company restrictions or quarterly earnings pressure.
Informações de contacto
1885 Mission Street, 94103, San Francisco, Estados Unidos da América
- 628-266-4770
- support@wefunder.com
- wefunder.com
1,8
Mau
375 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Customer Service Experience
The customer service was great. I had invested into a company, but for some reason it did not link to my account. So I had two portfolios, I contacted Wefunder to get that corrected. It was corrected, but then it was not showing up in the app. So I contacted Wefunder again and a ticket had to be sent. It took no real time to have my issue resolved. I’m very appreciative of Wefunder and my experience.
23 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Dameka,
Thanks for reviewing us! I'm glad that we have been able to help you - let us know if you need anything else!
Merc
Head of Investor Success
Wefunder, Inc.
Had 2 days where the link to complete…
Had 2 days where the link to complete the transaction did not work. Reset computer and allowed to finish.
Peter Moser
3 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Peter,
Thanks for reviewing us. I appreciate you letting us know your experience and I have the engineers looking into why that happened so that we can fix that and make sure it doesn't happen again in the future. if you need anything, you can email me at merc@wefunder.com.
Merc
Head of Investor Success
Wefunder, Inc.
It was relatively easy to sign up to…
It was relatively easy to sign up to invest, while still helping me feel that protocols were in place to ensure financial safety.
23 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Brad!
Thanks for reviewing us. I'm glad that you are having a great experience!
Merc
Head of Investor Success
Wefunder, Inc.
I am thoroughly disappointed with…
I am thoroughly disappointed with WeFunder. After jumping through all the hoops to get our campaign going including the financial review, I was "notified" after hounding them for over six weeks about our status that because our company was a "subsidiary" they wouldn't allow our raise on the platform. Frankly, that's crap because a quick review of live offerings reveals plenty of subsidiary companies on it. Their communication is horrible. The follow through was horrible. Initially, it all seemed great. Then it was like I was some kind of black sheep. I wouldn't use WeFunder for a dang thing. Now I hope our investors get their funds back in short order. WeFunder had no issue accepting their money! Do not use WeFunder.
I'll edit my remarks to reply to Merc's feedback. Merc, that's a crock of crap. I found plenty of live campaigns with the exact same investment structure of a parent/holding company of the founding members. So you're "reason" is bs. Plain and simple. Calling our experience unsatisfactory is a joke. Your team, overall, did a horrible job of communicating with us. And frankly, you're all really quick to take people's money and then completely drop the ball. No sugar coating it with me. I'm 100% ticked off and making no bones about it. And after looking at reviews, I'm not alone in my opinion.
26 de janeiro de 2023
Opinião espontânea
Resposta da Wefunder, Inc.
Hi Al,
I'm sorry that you had a less than satisfactory experience on our platform. Unfortunately, we aren't allowed to accommodate subsidiary companies to raise on the platform. We apologize for the inconvenience and wish you the best as you move forward with your company.
Merc
Head of Investor Success
Wefunder, Inc.
I was not comfortable giving out…
I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed.
Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments!
Thank you Merc!!
25 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Pam!
So glad that we got you taken care of! Anytime you need me, I'm here!
Merc
Head of Investor Success
Wefunder, Inc.
Funding account issues
There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.
24 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Gregory,
I'm sorry that there has been issues - I know you and I have been talking to figure out the issue. Unfortunately, it was being denied by the bank. I see that you re-did the account and so far it looks like the transaction is processing. Hoping this time it completes. :) Let me know if we need to work through anything else at merc@wefunder.com.
Merc
Head of Investor Success
Wefunder, Inc.
Customer service and transparency.
18 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Phillip!
Thanks for reviewing us. Glad things are good for you on our platform. Let us know if you need anything!
Merc
Head of Investor Success
Wefunder, Inc.
Overall very good and easy to use
Overall very good and easy to use.
It could be nice with a couple of scenarios of what to expect if a company does become a success.
17 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi there!
Thanks for reviewing us! Glad you found it easy to use so far. Let us know if you need anything!
Merc
Head of Investor Success
Wefunder, Inc.
Excellent Customer Service
I really appreciated the way that I received prompt and clear responses to the multiple questions I posed via email. No matter how many questions I asked or how many emails I sent, I always received timely and thorough responses. This demonstrates Wefunder's commitment to their customers. If you are looking for a crowdfunding website, my experience with Wefunder has been the most positive and I would strongly recommend them!
20 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Alberto!
Thanks for reviewing us. Always happy to help! Looking forward to working with you more in the future.
Merc
Head of Investor Success
Wefunder, Inc.
Great platform to make small investments in SAFEs
Makes the whole investment process super easy. No more discussion around payment of funds or documentation of the investment.
13 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Marc,
Thanks for reviewing us. Glad you had an easy experience! Let us know if you need anything.
Merc
Head of Investor Success
Wefunder, Inc.
Democratization of the private investment market.
Overall, it is a great site helping non- accredited investors get access to good investments that have always been denied them. It also helps accredited investors who want to spread their risk around by making smaller investments than are normally required by non CF or non reg A opportunities.
24 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Joe,
Thanks for reviewing us! I'm glad you have had a great experience so far. We are always looking to give more opportunities to all!
Merc
Head of Investor Success
Wefunder, Inc.
They really don't have their act together
They really don't have their act together. They sent out 2021 tax documents in SEPTEMBER 2022. Taxes are due in April and statements should be ready by February at the latest!
24 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Grant,
Thanks for reviewing us. As you know, I just emailed you on January 17, 2023 to let you know that all investors will be updated with their tax info by mid-February this year if it is applicable to them. Almost all taxes were out on time last year, but there were some issues with some of the companies completing their K-1s on time due to different reasons. We have been even more on top of this going into 2023 and hope to have an even better outcome this year.
Merc
Head of Investor Success
Wefunder, Inc.
INFORMATION All I have receive since I send my…
All I have receive since I send my money is an Email thanking me for it.
I don`t enough information about what you do with my money.
24 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Juan,
Thanks for reaching out. I'm not sure I understand your review here - please feel free to reach out to me at merc@wefunder.com. You emailed us on January 16 at 11:20AM and I responded back to you on January 16 at 2:38PM letting you know that your investment was confirmed. You can see all of your reservations and investments in your investor dashboard by visiting www.wefunder.com/portfolio. Here, you will be able to see the status and payment information for all of your investments, and download your contracts if applicable.
UPDATE: We would really love for you to update your review, including star rating, to more accurately reflect your experience. Appreciate your consideration. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Merc
Head of Investor Success
Wefunder, Inc.
My question went unanswered.
I had some particular questions about investing in refunder, and Merc helped to answer those in detail, I now better understand the difference of this type of investment rather than stocks I hope to learn more in the future thanks again for helping me in understanding this type of investment.
15 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Jeff,
Thanks for reaching out. I see that you emailed us on January 14 and I responded back to you on January 15 letting you know that your investment was confirmed and even attached your contract to it. You can see all of your reservations and investments in your investor dashboard by visiting www.wefunder.com/portfolio. Here, you will be able to see the status and payment information for all of your investments, and download your contracts if applicable.
Your investment is using the SPV (special purpose vehicle) structure, which means you are buying shares in the SPV, and the SPV is then buying shares in the company. SPVs are common in the investing world, because they allow the company to represent all of their investors in one line on their cap table. That’s important both for their record keeping and their ability to get financing from institutional investors in the future.
Because you bought a piece of the SPV, which then invested in the company, you won’t see a stock certificate for your shares. Instead, you can view the agreement you signed with the SPV on your Portfolio page.
EDIT: Now that you have been taken care of and cleared up, would love for you edit your review if you see fit to better represent your experience. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Merc
Head of Investor Success
Wefunder, Inc.
I cannot get a response
I cannot get a response! Extremely poor customer service! Desperately seeking help due to death of husband…. Please contact me by email or text at 601-941-3089!
Patricia Parvin
12 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Patricia,
I'm sorry that you feel that you haven't been helped, but you sent us an email on January 17, 2023 at 12:36PM and we responded to you on January 17, 2023 at 4:00PM. We still have yet to receive a response back to you. I will resend the email that we sent you. You can contact me directly at merc@wefunder.com.
UPDATE: We would really love for you to update your review, including star rating, to more accurately reflect your experience. Appreciate your consideration. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
Merc
Head of Investor Success
Wefunder, Inc.
Easy to use
Easy to use, vetted investments for all.good earnngs are easy to achieve.
15 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Alan!
Thanks for reviewing us. We are glad you have had a great experience so far!
Merc
Head of Investor Success
Wefunder, Inc.
My questions were answered promptly and…
My questions were answered promptly and accurately. They were answered in the time frame the expectation was set for.
19 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Howard,
Thanks for reviewing us! I'm glad that you have had a great experience so far and we are always happy to help!
Merc
Head of Investor Success
Wefunder, Inc.
It was simple to engage
It was simple to engage. A question sent to service team was answered quickly and accurately.
18 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi Brent!
Thanks for reviewing us. Glad your experience has been good so far. Let us know how we can improve to get up to 5 stars! :) We are always open to feedback. You can reach me at merc@wefunder.com.
Merc
Head of Investor Success
Wefunder, Inc.
All Around Good Experience
Platform is easy to use and informative; customer service has been responsive and helpful when needed (rarely); all around a positive experience.
17 de janeiro de 2023
Resposta da Wefunder, Inc.
Hey there!
Thanks for reviewing us. We are glad you have had a great experience so far. Let us know if you need anything!
Merc
Head of investor Success
Wefunder, Inc.
Sofia was great
Sofia was great. She answered my many questions and removed things that were incorrect on my portfolio.
17 de janeiro de 2023
Resposta da Wefunder, Inc.
Hi there!
Thanks for reviewing us! We are glad you had a great experience and are happy to help out anytime!
Merc
Head of Investor Success
Wefunder, Inc.
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