THEY ARE SCAMMERS.BE CAREFULL. THEY WILL CHARGE YOUR ACCOUNT WITHOUT YOUR PERMISSION. TOTALLY SCAMMERS BE AWARE. They are replying to each comment in the same way. They are scammers do not buy anythin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Ver mais
A empresa respondeu
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Ver mais
A empresa respondeu
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Welcome Baby
Escrito pela empresa
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Informações de contacto
Estados Unidos da América
- hello@welcome.baby
- welcome.baby
4,0
Bom
577 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good
I love everything about the book and that help young parents with first baby.
27 de fevereiro de 2026
Resposta da Welcome Baby
Dear sandrawarren,
We are thrilled to hear our book is helping young parents with their first baby! We are actively working on improvements to ensure the best experience for all families. Please email help@welcome.baby with your account email and, if possible, the order number so we can assist you further.
Sincerely,
Welcome Baby Team
Resposta da Welcome Baby
Dear timothyshar,
We are delighted to hear that everything went smoothly! We are actively working on improvements to ensure every experience remains seamless. If you need anything, please reach out to help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Easy and quick
Was a great easy way to get the perfect bay book to make for my first baby
25 de fevereiro de 2026
Resposta da Welcome Baby
Dear First time mama,
We're thrilled you found it an easy way to get the perfect book for your first baby! We are constantly working on improvements. Should you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Interesting selections for editing the…
Interesting selections for editing the book.
24 de fevereiro de 2026
Resposta da Welcome Baby
Dear anjllong,
We appreciate your feedback on the editing selections for your book. We are actively working on improvements to enhance the experience. Please email help@welcome.baby with your account email and order number if you have specific suggestions to share!
Sincerely,
Welcome Baby Team
Resposta da Welcome Baby
Dear susanc,
We're glad you found it easy to use with great features! We are actively working on improvements to make things even better. Please email help@welcome.baby with your account email and order number if there is anything specific we can do to assist you further.
Sincerely,
Welcome Baby Team
Disappointed (Still)
Disappointed. Ordered the hardcover book which is not cheap, requested a change shortly after placing the order and was told that this was not possible due to my order already being in production. No option to escalate to senior management and no alternative solution offered.
***UPDATE***
Contacted support team as per business reply and was sent the same boiler-plate response as before. Still no resolution.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Welcome Baby
Dear Josh Barley,
We are sorry you couldn't update your hardcover book order once it entered production. We are actively working on improving our modification windows to prevent this frustration. Please email help@welcome.baby with your account email and order number so we can look into this further.
Sincerely,
Welcome Baby Team
⚠️ WARNING
⚠️ WARNING – DO NOT TRUST THIS COMPANY! ⚠️
This company is extremely deceptive. They automatically charge you every single month for their app whether you download it or not.
They falsely advertise it as “free” when you purchase, but later you’ll find a $42 CAD charge on your account without proper warning.
This is misleading, unethical, and feels like a complete scam. Be very careful before giving them your payment information.
Stay away unless you want surprise charges on your card.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Welcome Baby
Dear Jim,
We take your feedback regarding the monthly subscription charges seriously. We are actively working on improvements to ensure our billing terms are transparent. Please contact us at help@welcome.baby with your account email and order number so we can review your account status directly.
Sincerely,
Welcome Baby Team
Resposta da Welcome Baby
Dear kirktayor,
It’s great to hear you found our setup well organized and the ordering process easy! We are actively working on improvements to maintain this standard. If you ever need support, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
It was an amazing experience to go…
It was an amazing experience to go through the ordering and all the minute details that were covered.
19 de fevereiro de 2026
Resposta da Welcome Baby
Dear Uthi,
We're thrilled you appreciated the minute details covered during the ordering process! We are constantly working on improvements to keep your experience amazing. Please feel free to email help@welcome.baby with your account email and order number if we can ever assist you further.
Sincerely,
Welcome Baby Team
Too many “special offers”
There were too many “special offers” when you are just trying to purchase something he book. Quite annoying.
16 de fevereiro de 2026
Resposta da Welcome Baby
Dear Angie,
We appreciate your feedback regarding the "special offers" during checkout. We are actively working on streamlining the flow to make the experience smoother. Please email help@welcome.baby with your account email and order number if you have further suggestions for us.
Sincerely,
Welcome Baby Team
Resposta da Welcome Baby
Dear jamie,
We're thrilled to hear about the "Ease of use in setting up"! We are actively working on improvements to maintain that simplicity. Should you need anything, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
The setup was easy and very user…
The setup was easy and very user friendly. I wish there were more baby designs for the cover to choose from, but overall this is a great idea.
16 de fevereiro de 2026
Resposta da Welcome Baby
Dear kywaiikjackson,
We're thrilled the setup was easy! We appreciate your feedback on cover designs and are actively working on improvements to our selection. Please email help@welcome.baby with your account email and order number so we can pass this suggestion directly to our team.
Sincerely,
Welcome Baby Team
Easy to order
15 de fevereiro de 2026
Resposta da Welcome Baby
Dear Paul Moore,
We're thrilled to hear it was easy to order with Welcome Baby! We are actively working on improvements to maintain this standard. Please email help@welcome.baby with your account email and order number if you ever need support.
Sincerely,
Welcome Baby Team
Easy to create
Was very easy to make simple to make this book this is going to be my first grandbaby
15 de fevereiro de 2026
Resposta da Welcome Baby
Dear katmills,
We are thrilled it was simple to make a book for your first grandbaby! We are actively working on improvements to our platform. Please email help@welcome.baby with your account email and order number if you ever need assistance.
Sincerely,
Welcome Baby Team
Very disappointing and unacceptable experience.
I ordered a product and paid for it in full, and I was happy with the item itself. However, without my knowledge or clear consent, €28 started being deducted from my account every week. I never knowingly agreed to any paid subscription. This feels misleading and unfair to customers. Charging people without proper and transparent consent seriously damages trust. I hope the company addresses this issue honestly and stops such practices in the future.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Welcome Baby
Dear Divya Jha,
We hear your concerns regarding the weekly deductions made without "clear consent." We value transparency at Welcome Baby and are actively working on improvements to make our terms clearer. Please email help@welcome.baby with your account email and order number so we can assist you further with this subscription matter.
Sincerely,
Welcome Baby Team
Order was easy I can’t wait to give…
Order was easy I can’t wait to give this book to my son and daughter in-law for their first child.
13 de fevereiro de 2026
Resposta da Welcome Baby
Dear tina.mcgirr,
We're thrilled to hear the ordering process was easy for such a special gift for your son and daughter-in-law's first child! We work hard to ensure a seamless experience. Should you need anything, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Resposta da Welcome Baby
Dear Larry Croffie,
We're thrilled to hear you had a seamless interaction with us! We are constantly working on improvements to ensure the best experience for our customers. If you ever need assistance in the future, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
I was easy to order however to many…
I was easy to order however to many additional add on offers. I almost canceled the order because I felt nickelodeon and dimed.
12 de fevereiro de 2026
Resposta da Welcome Baby
Dear tmoore,
We appreciate your feedback regarding the number of add-on offers. We are actively working to streamline the checkout experience so it feels helpful rather than overwhelming. Please email help@welcome.baby with your account email and order number so we can share your specific insights with the team.
Sincerely,
Welcome Baby Team
Overwhelming
With this experience I believe the hardcover option should have offered first. I did not like the extra offers, I think it was a bit overwhelming. Everything else was great.
12 de fevereiro de 2026
Resposta da Welcome Baby
Dear sblythe,
We appreciate your feedback regarding the hardcover placement and the volume of extra offers. We are actively working on improvements to ensure a smoother experience. Please email help@welcome.baby with your account email and order number so we can connect further. We're happy to hear everything else was great!
Sincerely,
Welcome Baby Team
Scammers
Scammers, Thieves, preying on pregnant women.
for your own good do not buy this book, they are scammers, fraud, you buy a book and they keep charging you every month. I never agreed to anything subscriptions or digital service but they have gone ahead to charge me every month. they refuse to do a refund, i have taken it up with my bank and the ombudsmen, this people are total thieves be ware.
10 de dezembro de 2025
Opinião espontânea
Resposta da Welcome Baby
Dear Olubunmi Banjo,
We understand your concern regarding the recurring subscription charges and want to help. We are actively working on improvements to ensure our terms are clear. Please email help@welcome.baby with your account email and order number so we can address this immediately.
Sincerely,
Welcome Baby Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.