Wellaheat Opiniões 56

prompt respond

Order socks on 3/5- received on 3/16. Did get a fraud alert from my bank on 3/7. Got
New card to be safe- not much I could if I did not receive but I did.. received tracking communication just about everyday. Used them today 3/17 skiing in -1. Kept my feet warm for the 2 hours( on high) soft and comfortable. The only thing is the socks come the top of boots- hope the batteries do not slip out (Velco to help hold them in -maybe)

Item took way too long to arrive. 26 days from the date the order was placed. It was intended as a gift.
Prompt response from support. I hope the return goes as smoothly.

Loren was very nice & helpful. She answered all my questions and explained them further to make sure I understood them.

I ordered my socks a month and a half ago and still no idea when they will be here. If they arrive, I’ll do another review on the product.

And no, the situation has not resolved itself.

smooth and great discount packages.

This company is a scam. Stay away! Product is poor quality and customer service and return policy non-existing.

SPAM SPAM SPAM - 1*

NO ORDER - JUST SPAM!!!

Wellaheat is a company marketed by a LLC out of LIthuania. I ordered a heated vest on Oct. 30. It arrived on Nov. 28. Wrong size and badly made. Unusable. The company was unreachable. Paypal was called in to intervene. I shipped it back. Still have not received a refund three month after purchasing. Very sketchy company. Stay away. Plenty of viable Amazon options.

I ordered a set of heated socks for my spouse on December 5. I was worried about delivery because I discovered after the sale that the product was shipping from overseas. I'm in the US. The socks arrived today, just in time for Christmas. They work. My spouse loves them. They will keep her warm at work. One negative thing I can mention is that their support email did not work. I deducted one star for that.

SCAM! I ordered 2 of their USB hand warmers, and even paid the extra for high priority. Total sham. I traced the package within China as it was then returned to the original address within China. 2 months later, still no response via their emails or phone.

WATCH OUT! This company seems highly suspicious. I never placed an order, yet I was charged over €500 for MANY products I did not purchase. The only interaction I had with WellaHeat was browsing their website. Shortly after that, a charge appeared on my PayPal account. I did not authorize this transaction. I strongly recommend being extremely cautious when dealing with this company.

A totally sham company of scammers
As soon as I placed the order I suspected a scam, there was no email confirmation.
Thankfully when I rang my credit card company they had already blocked the payment.
With the track record of scamming they should not come up on Google searches.

I ordered 4 pair of heated socks, I received 4 pair of gloves. I called customer service to find out what address I should send the gloves back. I received several emails trying to get me to accept way less than what I paid rather than have me send the items back. I wanted and still want my total refund which is promised by Wellaheat. I received an email with the address in California on March 3rd from Kwin (Support) so I packed up the order, sent as directed by Kwin via USPS tracking number 9589071052702104417965. Packaged was delivered on March 6th, signed for as well. I sent the tracking number in per instructions. Ronie(Support) sends a email that says you can expect a delay of 14 days if you used PayPal. WELL GUESS WHAT? NO REFUND RECEIVED. AS I CONTACTED THE CUSTOMER SERVICE THEY REPLIED THAT MY FIRST CASE WAS CLOSED. THIS COMPANY IS TRYING TO CHEAT ME OUT OF $345.92.
I suspect that I will have to file suit in California in order to get paid.
AVOID THIS COMPANY IF YOU CAN.
AMAZON, PLEASE NOTE, YOU HAVE THESE ON YOU SITE; WELLAHEAT IS BAD BAD BAD.

TERRIBLE SERVICE, CAN'T BE REACHED. MY SOCKS HAVE NOT ARRIVED, NOW OVER A MONTH.
BUYER BEWARE.

They have you submit the order before showing all the charges and then any questions to the support email bounce back. Truly a scam. Working to dispute the charge