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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Wellbox was for a member of staff, who was absolutely thrilled when they received it, they were able to share with their family and thoroughly enjoyed it! Ordering was very easy & I would reco... Ver mais

Classificada 5 em 5 estrelas

Load of different options, suitable for colleagues. Purchase was easy. Although I only sent to 1 recipient, it was easy to add the address which I can imagine would be efficient when sending to multip... Ver mais

Classificada 5 em 5 estrelas

I'm delighted with the well boxes we recently sent to our staff, they are easy to order and send and the process and service was flawless throughout. The boxes themselves look great (as are the conte... Ver mais

Classificada 5 em 5 estrelas

We are a remote company, so the ordering system for multiple addresses was easy to navigate. The orders were dispatched (and received) really quickly - we ordered on a Wednesday, and our team received... Ver mais

Informações sobre a empresa

  1. Fornecedor de brindes corporativos

Escrito pela empresa

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

566 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(566)

135 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great company

Great company. Easy to order. Really helpful team. Recipient was delighted with his gift - said it was a good mix of treats. Will definitely use again.

12 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great variety & easy to use

We use WellBox for various team incentives and recognition. As a busy admin, I like the "send a redemption link" feature because it cuts down on time spent filling out contact details and addresses. Especially during onboarding, I can ensure team members receive items they actually want and that the address will be correct.

The variety of gifts is incredible. I have found items for maternity & paternity, bereavement, onboarding, and general recognition. Having all these combined under one service is incredibly helpful.

Payment is easy and secure via Stripe.

One minor suggestion for further improvement would be working with different shipping providers. Royal Mail isn't the best when it comes to international shipping.

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company - recommended

Welll designed website, easy to find a birthday gift for a friend (vegan), which was delivered on time and much appreciated.
Really good quality product, great communications, fantastic company - I'll recommend to friends and family. Thank you!

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid.

As a first time customer, I wont be a returning one. Brought a giftcard for a friend who had just moved home, everything was fine I sent the link to my friend and then was notifed days later that I was being refunded. When I emailed to ask why they told me they had tried to get in contact with me because the transaction was flagged as fraudulent, this is complete lies because I have to log into my banking app to approve transactions also they didnt try and contact me because why did I receive the email to say I was being refunded but nothing before then to state an issue. Appalling customer service from a company that is meant to be a gifting service!

21 de julho de 2025
Opinião espontânea
logótipo da WellBox

Resposta da WellBox

Hi Natasha, we're sorry to hear this was your first experience with us.

As discussed, we did try to contact you using the phone number provided when the order was placed, but unfortunately, we were unable to reach you.

As a precaution due to gift card fraud, our payment provider flags any transactions that could pose a risk, even when it appears to be approved on your end.

In these cases, we reach out to verify the order with the customer. If we can’t make contact within five days, we have to make a judgment call.

In this instance, the gift card you purchased hadn’t been claimed via the link you sent to your recipient. As you hadn't reached out to check why the card hadn't been sent, and the transaction had been flagged, we issued a full refund.

We did offer to reprocess the order for you with instant delivery when you made contact after receiving the refund notification, but you chose not to proceed.

We completely understand how frustrating this must have been, especially when sending a thoughtful gift. We’re genuinely sorry it didn’t go as smoothly as it should have.

Classificada 5 em 5 estrelas

Utterly wonderful

The boxes are gorgeous and really well priced for everything that comes in them and the quality of the items. I love that they donate some proceeds to charity. The sleep spray leaked all over the box which was a bit disappointing but obviously not the end of the world. I emailed just for a spray replacement and they sent me a wonderful apology replacement and it was so thoughtful. The customer service is fantastic and kind and the postage is fast!!

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very responsive

Very responsive, turned out an order very quickly for the following week.
The giftboxes were a real hit.
Looking forward to placing the next order.
Thanks again.

20 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thoughtful gifts with a purpose

Ordered a WellBox as a Christmas gift for my business partner and she loved it!
The whole package is so thoughtfully put together, on top of which there's also a charitable donation made with every purchase.
I will definitely be using them again and would highly recommend to anyone else considering.

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent website design and Fast Delivery

The website design was excellent, with items clearly listed and a wide range of dietary requirements considered for food gifts. Delivery was fast (around 3-5 days during the Christmas period), and our recipients loved the gifts.

WellBox also reached out to me personally to ensure I was satisfied with the service. Five-star service, highly recommended.

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Superb gifts

Superb gifts, ordered well in advance and delivered exactly on time - and well received too. Would recommend.

20 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

WellBox Christmas basket review

Placing our order was easy and choice of goodies was amazing. Contact without problems, everything was sent on time. Our family was thrilled to receive a little gift from Santa. I also love the idea of giving something back to the right cause. Thank you!

18 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great gift ideas for teams and super easy

Great gift ideas for teams and super easy to get them bulk delivered to individual addresses, especially for teams that are spread across the UK and working virtually. Also loved being able to donate to charity. The customer service team, once you can find how to contact them were also super friendly. I didn't realise there was a template to upload addresses, once this was pointed out the process was really straight forward.

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered 35 hampers for my company

Ordered 35 hampers for my company. Lots of different dietary requirements. Everyone received the hampers and we had loads of comments re how amazing they were. We will definitely be using you again. Thanks

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic I recently used Wellbox for a gift…


I recently used Wellbox for a gift delivery in the UK, and I’m thoroughly impressed. My friend was absolutely delighted with her surprise gift. The ordering process was quick and simple, with clear communication throughout, ensuring I was always updated. Delivery was swift and on time, which made the experience even better. Overall, Wellbox provided excellent service, and I’ll definitely use them again for future gift deliveries. Highly recommend for anyone looking for a hassle-free gifting option!

10 de dezembro de 2024
Opinião espontânea

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