WelleCo Opiniões 

243
•
TrustScore: 3 em 5

3,1

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Classificada 1 em 5 estrelas

Es una pena, espere mucho tiempo poder comprarlo y la verdad que ha sido una gran decepción! Tengo casi 2 meses tomándolo y no me ha hecho absolutamente nada. Precio elevado, resultados nulos. Cuesta... Ver mais

Classificada 1 em 5 estrelas

Just bought the products and they taste absolutely horrendous. Not sure if I will be able to finish them, I will cancel my subscription and won’t be ordering them again.

Classificada 5 em 5 estrelas

I’m on month 4 of taking the super elixir. Amazing product, tastes wonderful both the original flavour and lemon and ginger. What a boost of energy , sorted my hot flushes which are no longer, my hair... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I purchased because of poor digestion, bloating and lack of energy. I am now half way through my second tub and happy with results with better digestion, which has improved my bloating, but the bigges... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

243 opiniões

5 estrelas
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1 estrela

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3,1

Todas as opiniões

(243)

33 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Great product, poor customer service

Great results with the Super greens elixir so far but very poor customer service. I have a subscription which was meant to be shipped 8 days ago. I was charged but the product never sent. I have sent a couple of messages enquiring but no response. Real shame as I would like to try more of their products but the poor customer service puts me off.

10 de setembro de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Vicky,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments.

I can see that this has now been resolved and a replacement order sent.

We do acknowledge that your ticket did take longer than our promoted 24-48 hours to be resolved and I do apologise for this.

If you require any further assistance, please don't hesitate to get back in touch!

Stay Welle,

Kate
Customer Experience Manager.

Classificada 5 em 5 estrelas

I've been drinking this for a month and…

I've been drinking this for a month and I now look exactly like Elle McPherson! Well Ok, that's a matter of opinion , but what I can say for certain is I have more energy, I sleep better and my skin looks brighter. I think this is giving me a little more va va voom. Look, yes the taste is utterly revolting but the rewards are worth it.The benefits are worth a moment of an unpleasant taste. I usually have a chaser (ginger shot) standing by to hide the taste. Just ordered my second batch. I had no problem with delivery.

9 de setembro de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Johanna,

Thank you so much for taking the time to provide this great feedback!

I have now reached out privately as we would love to send some gifted sample products your way!

Stay Welle,

Kate
Customer Experience Manager

Classificada 1 em 5 estrelas

Horrible customer support

Horrible customer support. I have been trying to get to them for the last five days. They took my money, didnt get a confirmation mail. I can’t login anymore to my account. All I get is generic AI mail response. They don’t answer to chat. Nothing. I have never been more dissapointed with a service. Don’t order from them. Feels like a scam.

27 de agosto de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey David,

Thank you for getting in touch.

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Look forward to hearing from you.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 1 em 5 estrelas

Add it to your smoothie and feel the benefits

Confident the powder contained amazing ingredients I bought it; on its own in water I found it undrinkable and I could not get past two sips. BUT added to my daily smoothie it was fine and I do think I felt the benefits

14 de agosto de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Jody,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.

The Super Elixir is a greens powder, with Barley Grass and Wheat Grass as one of the primary ingredients within the formulation, so therefore will have an underlying earthy taste.

Whilst we have customer's who definitely drink The Super Elixir on it's own or we recommend to also put into smoothies alongside Frozen Fruit, Vegetables and the Nourishing Protein.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 1 em 5 estrelas

The worst tasting drinks I’ve ever had

The worst tasting drinks I’ve ever had. The tasteless elixir is so bad it’s hard to swallow and no one would describe the chocolate drink as delicious. You cannot stomach the taste. I emailed to cancel the subscription and I was ignored and the second payment was taken - what a surprise.

13 de julho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Renee,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Evening Elixir isn't as you expected.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 2 em 5 estrelas

No customer service even when you are a loyal customer !!

Emails sent in answered I am a loyal customer however my last order delivery time is the same as from Europe with no explanation very disappointing with a great product and no customer service maybe Elle needs to look at this Lynne !!!!!!

11 de julho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Lynne,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 2 em 5 estrelas

Bad taste and large half empty jar

Don't know how they can claim this is tasteless. It does have a taste which I dislike. Also, the jar is half empty when you open it - which makes it unnecessarily more inconvenient to carry with you (I travel often).

9 de julho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Beatrice,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.

The Super Elixir is a greens powder, with Barley Grass and Wheat Grass as one of the primary ingredients within the formulation, so therefore will have an underlying earthy taste.

Whilst we have customer's who definitely drink The Super Elixir on it's own or we recommend to also put into smoothies alongside Frozen Fruit, Vegetables and the Nourishing Protein.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 5 em 5 estrelas

Surprisingly good taste, more energy, feel good

I’m really surprised at the bad reviews. I’ve been taking the super elixir for a month and the evening one on and off for a month. I have more energy, I sleep better and my skin is better.
They both taste great which was a real surprise for the green one.
Regarding what someone said on the price. I thought that too, but then compared prices per size and it’s about the same. Eg Rheal or SuperU green powders are £25 but 150g and Welleco is 300g and £50 with subscription ~ so the same price. Also the person that said the tub was half full, that’s true but the powder will weigh what is promised. Not great for the environment but not tricking you on the content.

4 de julho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Shannon,

Thank you so much for taking the time to provide this great feedback!

I have now reached out privately as we would love to send some gifted sample products your way!

Stay Welle,

Kate
Customer Experience Manager

Classificada 3 em 5 estrelas

I've being taking the Super Elixir for…

I've being taking the Super Elixir for 2 weeks and feel good. I do take care with what I eat and I exercise daily . Looking at other super green powders I'm not convinced the price of £63 is justified so I won't be ordering this brand again.

4 de julho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hi Sara,

Thank you so much for taking the time share your feedback!

We’re glad to hear that you have had a positive experience with The Super Elixir. We carefully source our ingredients from across the globe, with an emphasis on quality, sustainable and ethical sources. Our products are specifically formulated with premium ingredients to support overall health and wellness.

We hope to continue supporting you on your beauty-through-wellness journey.

Stay Welle,

Kate
Customer Experience Manager

Classificada 5 em 5 estrelas

Don’t be scared!

Was scared after reading the reviews. So just want to let others know I found the delivery super fast and I’m in the UK. I put an order in on Monday 10th June and received on Wed 13th June (that is quick delivery) for the super elixir. The expiry date 11/25 so over a year from now! Look forward to trying the product.

13 de junho de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Theresa,

Thank you so much for taking the time to provide this great feedback!

We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.

Stay Welle,

Kate
Customer Experience Manager

Classificada 1 em 5 estrelas

Half portions than advertised

Received the elixir hot chocolate and despite being a large jar when opened the powder is only half full. Feels like they are marketing it as a larger size based on the tub but contents do not match.

4 de abril de 2024
Opinião espontânea
logótipo da WelleCo

Resposta da WelleCo

Hey Paula,

Thank you for taking the time to provide us with your comments!

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments.

I can confirm that as stated on the packaging The Evening Elixir does contain 150g of powder per jar.

We have had to pack this in a larger container due to the cocoa powder, as when this settles it does compact in size.

Please rest assured that as advertised this contains 150g of powder but does appear half empty to the eye.

if you have any further concerns, please do let me know.

Stay Welle,

Kate
Customer Experience Manager.

Classificada 2 em 5 estrelas

Short expiry dates

My past orders have had 1 month expiry dates, I don’t always take them every day so sometimes have a backlog and need to skip a month’s delivery - so now have 2 boxes of vitamins which expire in Feb! Please send products which don’t expire within 4 weeks!!!! I cancelled my monthly subscription because of this.

26 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very frustrated with the delivery time

Very frustrated with the delivery time. I ordered 10 days ago and I still don’t have a tracking number . I had an email saying it would be sorted out and sent within 72hours but still nothing. Not great service next time if I think the product is worth the trouble I’ll drive to chemist warehouse and buy. Is there a problem with demand and they don’t have enough product ?? Maybe if there is they should email there customers and be honest or offer a refund.

17 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Delivery is a disaster

Delivery is a disaster
They always find an excuse for the delay
Then they offer you a 15 % discount so that you order AGAIN
If you like to receive your order several weeks after payment - this company is for you !!!

1 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very unwell

Please be careful with this product. I took the ‘greens’ powder for 7 days and became very unwell. I stopped taking it and my health improved slowly. I have since contacted them and given the batch number etc. I then received an email saying I should start with smaller doses… I will never ever take this supplement again and suggest others be very careful too.

31 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I got my order within 6 days I didn’t…

I got my order within 6 days I didn’t pay to expedite it and wow I feel better already the pineapple and lime taste amazing we will see I have been taking it for an entire week now will send review after a month but after looking into the ingredients how could I be doing something wrong !!

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

No delivery problems.

No delivery problems.
I was really worried about placing an order after reading all these reviews but I placed an order for a 3 month supply of The Super Elixir three days ago and it arrived yesterday, so no complaints.

29 de dezembro de 2023
Opinião espontânea

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