WeLoveCollectibles Opiniões 

84
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Very good shop if you are a collector very wide range of collectibles but due to the lack of Lego compared to pokemon and other collectibles. Would love to see more Lego being introduced.

Classificada 5 em 5 estrelas

Absolute amazing customer service and staff are all friendly and amazing especially the owners. products arrive in pristine condition no matter if ordered from TikTok or there main website. Have made... Ver mais

Classificada 5 em 5 estrelas

In an age of clowns charging £10 for 10 comic covers and boards. Thank goodness for these people. Stuff came to me almost the same day. There current comic covers will do the job and acid backing boar... Ver mais

Classificada 3 em 5 estrelas

I ordered 2 cards online from them, I noticed that I thought they'd priced one of the cards too low mistakenly. I sent them an email pointing out the mistake 15 minutes after ordering, I even o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cartas coleccionáveis
  2. Loja de hobbies

Escrito pela empresa

WeLoveCollectibles are a family run business with a passion for collectibles! We specialise in trading card games such as Pokemon, Lorcana, One Piece & Magic The Gathering. We also stock other LEGO sets, Mini Figures, Plushies & Board Games.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

84 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(84)

9 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

No customer support

I have ordered from this store several times, and it's typically smooth sailing. However, my last order has gone missing, and while I understand it's not the fault of the store itself, I have sent multiple emails, tried to contact them on social media, and just had no acknowledgement at all.
I've even contacted them on an email that they provided to others who had complaints, as their website support section seems to be down.

It's disappointing, and I hate leaving any kind of negative review because you never know what kinds of issues the staff are having. But, when it's been over two weeks of being ignored, it gets frustrating.

10 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First Set of Singles

I just got delivered my first set of singles (many more to come in the near future) from you guys and I loved them there are in Mint condition and they each get there own top loaders which I love because other places they do it like a sandwich one in the front one in the back and that's it which is not the correct way of doing it. But just a little personal pet peeve of mine you guys send everything in a top loader could you possibly put like a sticky note strip on the soft sleeves so they can easily be taken out of the top loader this is just a person pet peeve nothing major.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service

Amazing service both in store and online, always quick to send out and cards are always in great condition

24 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Poor communication from online order


I ordered 2 cards online from them, I noticed that I thought they'd priced one of the cards too low mistakenly. I sent them an email pointing out the mistake 15 minutes after ordering, I even offered to pay more for the card than was listed to work something out.
I didn't receive any reply to my email, they did cancel half the order and shipped it without any communication.
A simple " Thank you for pointing that out, unfortunately we won't be able to sell for the price listed, would you still like to go ahead" is all that was needed and I would have completely understood mistakes happen.
Communication is poor and frankly rude. Will not be using again in future.

*Edit* Thank you for the update on what happened and the packs you sent out. I completely understand mistakes like that happen, just always try and notify people before sending out an order.

3 de janeiro de 2026
Opinião espontânea
logótipo da WeLoveCollectibles

Resposta da WeLoveCollectibles

Hi David,

Thank you for your review, we take any feedback very seriously and are glad you have got in contact.

After looking in to your case we can see that there had been a slight issue on our website regarding the card, it had been listed as a "Master Ball Reverse Holo" but should have been a "Poke Ball Reverse Holo". Hence the drastic difference in price.

We issued a full refund for the card, as we did not have the one in stock that you had purchased.

We apologise for the lack of communication and believe that this was due to changing shifts across the weekend / weekday crew that lead to this slipping through the cracks.

As a courtesy we have sent a few freebies your way, and hope that this can show how seriously apologetic we are about this.

Many thanks,
Jake at WLC

Classificada 5 em 5 estrelas

Outstanding customer service

Outstanding customer service from a knowledgeable and enthusiastic team. The staff have always shown endless patience for my children as they select their purchases, and package the trading cards with exceptional care. I couldn’t recommend We Love Collectibles more highly.

31 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Value comic covers and backingboards

In an age of clowns charging £10 for 10 comic covers and boards. Thank goodness for these people. Stuff came to me almost the same day. There current comic covers will do the job and acid backing boards also and yes fit todays comics. If your looking for hermetically sealed mylar then you should be probably cgc ing your comics 🤣

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great place and even better service !!!

Large variety of stock in store and the owner was very welcoming and helpful- bought some of their one piece single cards and the owner replaced the sleeves with new ones and also placed them in toploaders. Great service would recommend 100% and I will be visiting again for sure.

4 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful

Amazing and friendly team, always happy to take time out of their busy schedule to help with anything you need.

Everything is extremely fairly priced and they do their best to make sure everyone gets their fair share of stock.

Faultless service and products. It's lovely to have people like these to enrich the tcg community.

7 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fair and friendly team!

Super friendly guys always willing to go that extra step to get what you're after! Fair trade prices and great selection of cards and sets in store, including lorcana, weiss, digimon and more. Love this place!

1 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

No.1 Pokëmon TCG Shop!

A great selection of stock with unbeatable prices. Highly highly recommend!
Their website is great but the shop in Thanet is even better! A lovely atmosphere & opportunity to connect with other traders.
Tom Sr and Tom Jr are genuinely lovely people who are really passionate about what they do 😊

22 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best independent companies!!

I absolutely love We Love Collectibles. They’re one of the best, most friendly, and helpful family run businesses around. They’re always going above and beyond for their customers. More companies need to take a lead out of their book.

22 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service and staff

Absolute amazing customer service and staff are all friendly and amazing especially the owners. products arrive in pristine condition no matter if ordered from TikTok or there main website. Have made multiple requests for items which they have done there best to source and mainly successful to get every single one. Would fully recommend to everyone who is interested in collecting cards

19 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Big thumbs up

First time using this company and a big thumbs up from me. Arrived within three days of order and nicely packed. But the fact the Pokémon cards were double sleeved individually (in a light plastic sleeve then a tougher sleeve) was above and beyond!

15 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Good price Bad packaging

Good price, Fast delivery but no extra packaging on their cases. Booster boxes inside the case arrived damaged. Wouldnt buy a case from them again

EDIT, to reply to their comment: I would never suggest to "repackage" a booster case, that would be absurd. Just place the sealed case in a second box as these cases you got are not the generic UK wholesale cases which are nice and strong 2 walled boxes which can survive the delivery process. These are EU, flimsy single walled cardboard, similar to the weak amazon boxes. They are not sutible to send high value items. A double walled box costs about £1 / £1.50 max. I think this minor cost for high value items. I bet you send you low value £20/£30 items in a box so why is it so hard to send your high value £600 orders in a box as well... Might be back for small orders in the future but booster case will be bought elsewhere unless this process is changed.

Also the comment about "environmentally friendly" is just BS, trying to look good, stop lying. Me returning this damged case would be worse for the enviroment then adding it in another box. Luckily for you this case is hard to find right now otherwise it would be getting returned

9 de novembro de 2024
Opinião espontânea
logótipo da WeLoveCollectibles

Resposta da WeLoveCollectibles

Hi Liam! We are very sorry to hear that you are unhappy with your booster box case. We send out all cases sealed exactly as they arrive from the wholesaler, as these boxes are perfect fit, made for purpose and already safe and secure. We are conscious of our environmental impact and it would be a waste to repackage a sealed case with more packing materials.

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