Western Restaurant Supply & Design Opiniões 38

TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wes and Ronnie converted our Winnebago into Thai Co the Iron Wok Mobile kitchen. The results were what my wife wanted and even better than expected. Our customers have raved about her food, but also a... Ver mais

Classificada 5 em 5 estrelas

I made a mistake on an order, (wrong part#). I recognized my mistake after the order was processed, but was very pleasantly surprised when my email about the problem was dealt with promptly. Initial o... Ver mais

Classificada 1 em 5 estrelas

Very poor communications/service... I ended up purchasing elsewhere for much less money and next day delivery. I waited ten days for these people and had to call them three times..... Finally just gav... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Restaurante
  2. Fornecedor de produtos alimentares

Informação fornecida por diversas fontes externas

Located in Southeast Washington State, Western Restaurant Supply is a brick & mortar restaurant supply store that has sold new and used restaurant equipment for over 15 years. We specialize in restaurant equipment and smallwares, supplies and design. Whether it's designing and building a new restaurant, or adding new equipment to an existing restaurant, we are here to help. We are the region's premier exhaust hood system installer as well. We also remodel and build new food trucks and food trailers.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Thank You

I bought a bunch of items from here and I am totally happy with them. Richard Ellis takes really good care of us and we want to purchase even more with his help. Thank you Richard!!!

9 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I recently opened my own business

I recently opened my own business. I purchased many supplies from different vendors including Western supply. one item was a 40 or $50 scale to weigh yourself meets with. within the first week, the scale fell to the floor one time. the scale would no longer calibrate. I spoke with Joel, who told me that he couldn't replace it or give a refund because I broke it. I tried to convey to him that it should be assumed that in its life, a scale would probably fall to the floor at least a couple of times and for its price point should survive at least one drop. he then insulted me by comparing the scale to an Xbox, and that if I had purchased an Xbox and it had dropped and broken, it also wouldn't be covered. I immediately stopped him right there, and just walked out of the store for the very last time. a scale is not an Xbox, and they should not be compared in any way. I am grateful that he showed me the real kind of customer service they provide, and for all the money in the world will no longer shop at western, or accept that kind of response from somebody who I hey to care for me in my business. I will forevermore be spending my harder dollars at bargreen ellingson, Cash & Carry, online or anywhere else else!

10 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I made a mistake on an order

I made a mistake on an order, (wrong part#). I recognized my mistake after the order was processed, but was very pleasantly surprised when my email about the problem was dealt with promptly. Initial order was canceled and the correct order filled. Customer service agent was very friendly and efficient. Unusual level of professionalism these days.

25 de abril de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

I received the delivery in wrong address

19 de fevereiro de 2018
Opinião espontânea
logótipo da Western Restaurant Supply & Design

Resposta da Western Restaurant Supply & Design

Hi Eduardo,

We ship via the address provided when you place your order. It is possible that the carrier also made an error. We apologize for any inconvenience this may have caused!

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