So sorry to say, this summer season of using the body corrector has been an absolute nightmare. Transfers on clothing, our boat and comes off more easily in water. I used to love this product but it’s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I Love the product and have ordered quite a bit. My issue is with the website purchasing as it overcharged me a few times and I contacted customer service which said they would take care of it an... Ver mais
A empresa respondeu
This self tanning cream really works! You can even apply lotion on top of it without smearing. It does not rub off on sheets or socks or clothing. I’m not sure how it works if there’s perspiratio... Ver mais
I love the leg makeup and whenever there’s an issue with any of my orders, I always get a quick reply and great customer service. I am slowly trying all the different products. Westmore has been aro... Ver mais
Informações sobre a empresa
Escrito pela empresa
Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.
Informações de contacto
Estados Unidos da América
- westmorebeauty.com
3,2
Aceitável
805 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 47% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Westmore Beauty
We’re so sorry for the delay, Stephanie. We completely understand how frustrating shipping issues can be and truly appreciate your patience. Please be advised that our standard delivery typically takes 7–10 business days, excluding weekends and holidays. Our Customer Care team can review the shipment details and help make this right. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Answer my question
I contacted support about 20 min after ordering( item hadn't been processed) because I ordered the wrong color . I emailed them and they replied back about something totally different. To date no answer!
23 de junho de 2026
Resposta da Westmore Beauty
Thank you for taking the time to share your experience with us, Kheliiii. We truly appreciate your feedback and understand how disappointing it is when you're trying to update an order and don't receive the assistance you were expecting. Once an order begins processing, we're unable to guarantee to change, but we were happy to review your situation and provide the best available options. Our Customer Care team would be happy to help. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I haven’t gotten my order
24 de junho de 2026
Resposta da Westmore Beauty
We're sorry for the delay, Pamela. We understand how upsetting it is when a shipment doesn't arrive on time, and we truly appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, not including weekends or holidays. Our Customer Care team would be happy to help and look into the status of your order. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Never received order
23 de junho de 2026
Resposta da Westmore Beauty
We're truly sorry for the delay, Ashley. We understand how frustrating it is when an order doesn't arrive as expected and appreciate your patience. Our Customer Care team would be happy to help and look into the status of your order. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Half of my order did not come
Half of my order did not come. The blending brush would be helpful so I can use the product. I called customer service and was told they’d send the brush but it would be another 5-10 days. And advised I would not receive a confirmation email but I could call back to check on the status. I did get a new order # which I was able to find on the website.
24 de junho de 2026
Resposta da Westmore Beauty
We're so sorry your shipment arrived incomplete, Federica. We know how important that brush is for getting the best results, and waiting again for a replacement isn’t ideal. It’s good to hear a new order has already been created for the missing item. If you have any questions, our Customer Care team can check the updated shipment and confirm its progress for you. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I still haven't received the product I…
I still haven't received the product I ordered.
24 de junho de 2026
Resposta da Westmore Beauty
We're sorry your order hasn't reached you yet, Rebecca. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, not including weekends or holidays. Our Customer Care team would be happy to check on your order and assist further. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Still waiting more than a month later…
Took a chance ordering for the first time and am still waiting for my order. Ordered May 21 and still have not received as of June 27. Contacted customer service and they said, “We are pleased to confirm that we will now proceed with processing the replacement for missing order. Please expect the replacement to be delivered within 7-10 business days to the address above.” I ordered this product with the intention to use it on my wedding day on July 3. I thought I had more than enough time for a normal size package to be delivered from California to Hawaii. Who is to blame? FedEx or Westmore Beauty?
Edit: A few hours after posting, it was delivered. They upgraded one of the product sizes as a courtesy. Tried on one layer. I think I will need a few more layers to really get that wow effect.
26 de junho de 2026
Resposta da Westmore Beauty
We're truly sorry your order hasn't reached you in time for your special day, Makalapua. We understand how stressful shipping delays can be, especially when you planned ahead. We appreciate your patience, and our Customer Care team would be happy to help and assist further if you have any questions. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
The website kept freezing and the…
The website kept freezing and the offers kept changing when I was ordering the body coverage protector. I had selected the protector and the free brush combo.
When order arrived I got the protector , NO BRUSH, and just a product insert.
I was excited to try the product and now I believe it is all a scam. I will be returning it immediately.
23 de junho de 2026
Resposta da Westmore Beauty
We're sorry the ordering process didn't run smoothly, Elizabeth. That's not the kind of experience we want for you. We truly value customer feedback and want every customer to have a positive Westmore Beauty experience. Our Customer Care team would appreciate the chance to better understand your concerns and help resolve this for you. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
You’re asking my experience with your…
You’re asking my experience with your product when I have not yet received your product. I don’t know how you expect me to review something that I am still waiting on.
24 de junho de 2026
Resposta da Westmore Beauty
Thank you so much for taking the time to share feedback with us, Cindy. We’re sorry for the delay this is not the experience we want for our customers. We’d love the opportunity to assist you further and address any questions or concerns you may have. Please give our Customer Care team a call at 1‑888‑352‑0722, and we’ll be happy to help.
I have NEVER received my order so I…
I have NEVER received my order so I guess it DIDN'T go well. Please refund my money!
24 de junho de 2026
Resposta da Westmore Beauty
We're truly sorry to hear your package hasn't reached you yet, Debbie. That's not the experience we want for you at all. Please note that our standard delivery timeframe is typically 7–10 business days, not including weekends or holidays. Our Customer Care team would be happy to check on your order and assist further. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Still have not received
Still have not received. Origination Chicago, traveled to DC, sitting there before being shipped out to Pacific NW?
27 de junho de 2026
Resposta da Westmore Beauty
We’re sorry for the delay, Terri. We understand how frustrating shipping issues can be and appreciate your patience. Please reach out to our Customer Care team so we can review the shipment details and help make this right. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Resposta da Westmore Beauty
We’re sorry for the delay, N.W. We understand how frustrating shipping issues can be and appreciate your patience. Please be advise approximately 7–10 business days for delivery. This timeframe excludes weekends and holidays. Our Customer Care team can review the shipment details and help make this right. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
It is taking too long to receive my…
It is taking too long to receive my order AND I was told I could get a FREE gift with my order if added then, I did and got charged more money. Where is my shipment?
24 de junho de 2026
Resposta da Westmore Beauty
We're sorry your package hasn't arrived yet and that the added item ended up increasing your total, Kimberly. That's never the experience we want for you. We understand how frustrating shipping issues can be and appreciate your patience. Our Customer Care team would be happy to look into the status of your order and assist further. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Resposta da Westmore Beauty
We’re sorry to hear the shades didn’t match what you were expecting, Jennifer. We know how important it is to find the right tone, and we regret that this one didn’t feel like the right fit. For references, you can explore our shade guide at westmorebeauty.com to help you find the best match. We appreciate your feedback and the chance to improve your experience with Westmore Beauty.
I love your product but dislike your…
I love your product but dislike your website and lack of easy check out. You are one of the only products that is not simple to purchase off of instagram or your website- very user un- friendly
23 de junho de 2026
Resposta da Westmore Beauty
Thank you for your feedback, Tricia. We’re so glad you’re enjoying the products, and we’re sorry your online experience hasn’t felt as smooth as it should. Your feedback truly help us improve our website and checkout process. If you need any assistance, our Customer Care team is here to help at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM.
Terrible customer support and did not…
Terrible customer support and did not help when the discount code disappeared and said just send back and reorder even though I contacted them right away.
24 de junho de 2026
Resposta da Westmore Beauty
We sincerely apologize that your recent experience with our Customer Care team
did not meet expectations. Your feedback is important to us, Kimberly and we appreciate the opportunity to improve. We’d love the opportunity to assist you further and address any questions or concerns you may have. Please give our Customer Care team a call at 1‑888‑352‑0722, and we’ll be happy to help.
I was hoping to try your product before…
I was hoping to try your product before leaving on a beach vacation. It took a week or so to arrive and when it did, the body brush that was part of my order was not on the box.
Since I was leaving the next day, I didn’t get to try it. 🙁 I reached out to customer service and they are sending the brush. Will look forward to trying the product and method maybe next year before going to the beach.
24 de junho de 2026
Resposta da Westmore Beauty
We're truly sorry your order arrived without the brush you were expecting, Rebecca. We're glad to hear our team has already arranged a replacement, and we appreciate your patience while it makes its way to you. We hope your next experience with the product and technique feels smooth and enjoyable. If you have any questions or need further assistance, our Customer Care team is always ready to help. Kindly contact us at 1‑888‑352‑0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I am so fortunate I found Westmore…
I am so fortunate I found Westmore beauty products. These products are excellent. The application is superb and they are so natural and beautiful. Thank you for everything.
24 de junho de 2026
Great products…
I received my product and have been using it for a little while now…I love it!!
23 de junho de 2026
Resposta da Westmore Beauty
Thank you for sharing your feedback, Kimberli. We’re sorry for the delay and we understand how frustrating shipping issues can be and appreciate your patience. Please be advise approximately 7–10 business days for delivery. This timeframe excludes weekends and holidays. For further question, you can reach us at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.
Clean up.
The make up works well, but it is messy. I use it for my leg veins in the summer. Had them stripped and all that. They always return. It's good for women with varicose veins. It helps a great deal. 😊
24 de junho de 2026
Resposta da Westmore Beauty
Thank you for taking the time to share your experience and for your kind words about Westmore Beauty products, Cynthia. We're delighted to hear that you loved them. Your support means a lot to us, and we look forward to serving you again!
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