Excellent service from start to finish. The team kept me informed and updated from order to delivery. There had to be a slight change to my order which was handled by Baz, he was polite professional... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The ordering process was quick and easy and the product arrived quickly. The person who called to confirm the order and delivery date was helpful and courteous. The delivery man was exceptional... Ver mais
A empresa respondeu
About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... Ver mais
A empresa respondeu
Competitive price for tap we wanted. Delivery on time. Item in perfect condition. Strangely not giving 5 stars as we had no issues and other reviews state problems with CS after goods were faulty etc... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para casas de banho
- Loja de aquecedores
- Loja de portas para chuveiros
- Renovação de casas de banho
Sobre Westside Bathrooms
Escrito pela empresa
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Informações de contacto
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, Reino Unido
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4,8
Excelente
300 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team, and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Quick delivery
Quick delivery, well packaged brushed brass niche box.
Beautiful quality product.
5 de dezembro de 2025
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that your new Scudo shower Niche was well packaged and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Wrong towel rail sent
I ordered a white electric towel rail for my bathroom. Instead I was sent a chrome one. Westside insisted that I send them photos to prove that the towel rail was indeed chrome.
Then it insisted on me returning the rail before it would replace it. This delayed my builders by ten days. Not impressed.
4 de dezembro de 2025
Resposta da Westside Bathrooms
Good morning,
We are very sorry to hear that you received the incorrect electric towel rail.
Upon investigation, it is our standard practice to request photos of what you have received. This is to determine if the order was mispacked by the manufacturer or if there was an issue within our company. We also apologise for the towel rail having to be returned before the correct towel rail can be sent. We do have the option to offer a shadow payment for the correct towel rail to be sent, while the incorrect towel rail is collected. Once we had received the incorrect towel rail, we would then refund your shadow payment back to your credit / debit card. We appreciate that this would not be an ideal solution to the issue, but this would ensure that the correct towel rail would have been delivered quickly.
We would like to apologise for the fact that this caused a delay with your builder, hope that your new Smedbo White Electrical Tree Towel Warmer fully installed and working.
Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Excellent service delivered next day…
Excellent service delivered next day after being let down by a different supplier would definitely recommend.
4 de dezembro de 2025
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team and that your order was delivered the next working day. We hope you enjoy your new Scudo Bravo radiator. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Really good website found what I was…
Really good website found what I was looking for straight away good price and such quick delivery
Kept me informed by email packaged items perfectly excellent service would certainly recommend
27 de novembro de 2025
Resposta da Westside Bathrooms
Good morning
Many thanks for your recent review. We are pleased that you found our website easy to use and that you found our prices competitive. We are also glad to hear that you had great communication via email and that your order was well-packaged. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Quality of item
I was kept up to date of the progress of the order. Really pleased with the quality of the door. Would happily buy from you again.
18 de novembro de 2025
Resposta da Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you had excellent communication with our sales team and that you are happy with the quality of your new Lakes pivot shower door. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We hope you enjoy your new Miller Classic Corner Soap Basket. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Bristan Silhouette taps
High quality product supplied by high quality suppliers.
Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again.
Terry.
11 de novembro de 2025
Resposta da Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you happy with the quality of your new Bristan kitchen sink mixer. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Does not inspire confidence
Purchased expensive Taps, Tavistock instructions mentioned a seal had to be removed using an Allen key provided which was not there.
I took a picture of the instructions to prove it and their response was that they contracted Tavistock who told them that the instructions are out of date and no Allen key will be provided, Westside accepted this and said they can’t help any further,
7 de novembro de 2025
Resposta da Westside Bathrooms
Good morning,
We are disappointed to hear that you did not receive the Allen key with the delivery of your order.
We had checked with the manufacturer directly, and it was confirmed that the installation instructions you received were out of date, and that an Allen key is no longer supplied with the Tavistock taps.
We apologise that we were unable to provide any further assistance to help you install your new taps. We appreciate your feedback.
Kind regards
The Team at Westside Bathrooms.
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you are happy with the quality of your new Miller Glass shelf and that you received great customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Easy to do business with nothing too…
Easy to do business with nothing too much trouble and very helpful advice .THANK YOU
6 de novembro de 2025
Resposta da Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We hope you enjoy your new Bristan Chrome Thermostatic shower valve. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Helpfull contact by phone which simplified my purchase
Helpfull contact by phone and ease of purchase. The purchase arrived in perfect condition.
30 de outubro de 2025
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you had a great experience communicating with our sales team to help you process your order. We are also glad to hear your order was delivered on time and in perfect condition. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service and keen prices
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gavin for sorting out a couple of minor issues as well.
5 de novembro de 2025
Resposta da Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We are also glad to hear that minor issues were addressed & resolved quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
What I ordered and at a good price
What I ordered and at a good price. Promt delivery
4 de novembro de 2025
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Resposta da Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your order was delivered quickly and that you are happy with the quality of your new Smedbo Sideline double corner soap basket. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Ordered a replacement kitchen mixer tap…
Ordered a replacement kitchen mixer tap from the easy to use website, article arrived promptly and with several updates to indicate exact delivery date.
28 de setembro de 2025
Opinião espontânea
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our website easy to use and that you had a great experience with communication, which included advising you on the delivery date of your order. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Helpful Staff at Westside Bathrooms
Staff at Westside Bathrooms went all out to help when the shower screen I ordered was actually of stock and not due until the end of October (3 week wait from placing order). They tried to source an alternative to fit the unusual width of the alcove. Fortunately the screen came into stock much sooner than expected, I was in immediately advised and delivery was arranged for within 24 hours. Very pleased with the screen, it looks quality and is a great enhancement to the shower enclosure.
15 de outubro de 2025
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We apologise that the there was a slight delay with the delivery of your shower screen, but are glad to hear that you received good support from our sales team, and that your new Lakes bifold shower door came back into stock quicker than expected and was shipped to you immediately. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Resposta da Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you excellent customer service from our sales team and that your order was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
The service and delivery was amazing
The service and delivery was amazing
Shower was good quality no need to buy male irons already fitted.
Will use this company again.
Mark MJW services.
28 de outubro de 2025
Resposta da Westside Bathrooms
Good Morning,
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service and delivery amazing and that you're happy with the quality of the shower.
We truly appreciate your support and look forward to serving you again in the future. If there's anything else we can assist you with, don't hesitate to reach out!
Best regards,
The Team at Westside Bathrooms
Good company to buy from delivered on…
Good company to buy from delivered on time
Good price thanks
27 de outubro de 2025
Resposta da Westside Bathrooms
Good Afternoon,
Thank you for your wonderful review. We're so glad to hear you had a great experience with us, from timely delivery to competitive pricing. Your support and kind words mean a lot to us.
Kind regards
The Team at Westside Bathrooms
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.