Where Sidewalks End Opiniões 132

Resposta da Where Sidewalks End

19/12/2024

Thank you for your feedback Esther; we’re truly sorry to hear you felt disappointed with your experience.

We’re very surprised by your review, as we took great care to deliver what was promised and ensure everything ran as smoothly as possible, as well as from our friendly and appreciative communications with you on WhatsApp.

Complimentary drinks, including fresh coffee and tea, were available at the studio, and many guests enjoyed them — we’re sorry if this wasn’t communicated clearly. Had you only asked while there, the drink station was right behind the seat where you had your make-up done.

The local makeup artist is a seasoned professional, internationally recognized for her art, and Day of the Dead makeup has been something she's been doing for years. We're sorry if her interpretations of the example weren't in line with your vision.

The photo shoot was intentionally held in Jalatlaco, steps from where the studio is located to avoid unnecessarily long shoots, and due to its beautiful cobblestone streets, murals, and decorations to enhance the images. We’ve double-checked your photos and feel they beautifully captured you surrounded with Oaxaca's charm, with photos of you laughing and smiling, with creative reflections in the water and in windows, and traditional elements like marigolds and flag banners — similar to the examples on the tour page. Many of the guests have shared their photos online, though we understand tastes can differ, and are sorry it was not what you had in mind.

Regarding the request for a selfie, this was only needed for a few of the guests who arrived out of order, ensuring no one’s photos were mixed up. Despite this, we knew who you were, and your photos were correctly placed in your folder, which was made private as you requested. We’re sorry if you felt this was unprofessional, as we were trying to ensure professionalism through doing that.

While we regret that the experience wasn’t to your standard, we’ll take your comments to heart as we continue improving year over year. Thank you again for your input. We hope the rest of your time in Oaxaca was memorable, and should you ever revisit, we'd happily help with another photoshoot for you, perhaps with some examples of what you would like done and how they differ from what we show online.

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your kind words, Scott! We’re delighted to hear that you had a great experience in Phuket with Ajarn Oh and your guide, Nuch. It’s always our goal to make these moments truly special, and we’re so honored to have been a part of your Sak Yant journey. Wishing you safe travels and blessings always — we’d love to welcome you back anytime! 🙏🌏

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your kind review, Paolo! We’re thrilled to hear that you had such a meaningful experience with our guide and Ajarn Oh. It’s truly an honor to have been part of your Sak Yant journey, and we’re so glad you appreciated the knowledge and professionalism of the team, as well as the esoteric and artistic skill of Ajarn Oh.

Regarding transportation, we aim to provide the most efficient and convenient option based on each client’s location, whether that’s a private vehicle, taxi, (or public transport, particularly in areas like Bangkok where traffic can be a challenge). We’re happy to hear that the taxi service in Phuket worked well for you and appreciate your feedback as we continually refine our services.

Thank you again for letting us share this special experience with you. We wish you safe travels and look forward to welcoming you again in the future! 🙏🌏

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your wonderful review of getting a Sak Yant in Chiang Mai, Holden!

We’re thrilled to hear that Noi made your experience with Ajarn Rung so memorable and that his guidance helped you feel informed and comfortable throughout the process.

It’s also fantastic to know you enjoyed the meal afterward — what a great compliment that it was one of the best of your trip!

We’re truly honored to have been part of such a meaningful experience and hope to welcome you back again in the future. Safe travels and blessings always! 🙏🌏

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your lovely review, Andrea! We’re delighted to hear that you and your group enjoyed the Oaxaca Cheese Making Experience with Doña Rosa and found it to be such a meaningful cultural activity. It’s wonderful that everyone had fun participating in the cheese-making process and connecting with the family. We’re also thrilled to hear that Octavio made your day even more special by helping you explore more of the area afterward. Thank you for recommending us, and we hope to welcome you and your group back for another adventure in the future! 🌟🧀

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your kind words, Susan! We’re delighted to hear that you found the Women Only Day of the Dead event to be such an authentic and meaningful experience.

It’s wonderful that you enjoyed the speaker’s insights, connecting with other women, and sharing stories together. These moments of connection and cultural exchange are exactly what we aim to create.

Thank you for being part of this special event, and we hope to welcome you to another experience in the future! 🌼💀✨

Resposta da Where Sidewalks End

19/12/2024

Thank you so much for your wonderful review, Jason! We’re thrilled to hear you had such an amazing experience with both the Day of the Dead Pantheon event AND the Day of the Dead makeup and photoshoot.

If you’re ever back visiting us from down under, we’d love to welcome you again to explore even more of Mexico’s deep cultural beauty and diversity. Or perhaps we can share an adventure closer to home, in Thailand, the Philippines, Borneo, or beyond! 🌏✨ Happy travels, until next time!

Resposta da Where Sidewalks End

20/12/2024

Thank you so much for your lovely review, Kayla! We’re thrilled to hear that your Chiang Mai Sak Yant experience with Ajarn Dej and your guide Noi was so meaningful. We’re glad the information provided helped you to feel prepared and confident throughout the process.

It’s wonderful to know that Ajarn Dej’s authenticity and calming presence resonated with you and that Noi’s upbeat energy made the day even more special.

We’re so happy you love the result of your Sak Yant and are honored to have been part of this unforgettable experience. Safe travels and blessings always, may your sak yant bring you the luck and enchantment you wished for! 🙏✨ Until next time!

Resposta da Where Sidewalks End

20/12/2024

Thank you so much for your kind review, Rosita!

We’re delighted that you enjoyed the Oaxaca Ancestral Food Experience and that Octavio made it so memorable with his knowledge and engaging insights.

Knowing you appreciated exploring Oaxaca’s traditional foods with him is wonderful. We’d love to welcome you back for more culinary adventures in the future! 🌟🌮

Resposta da Where Sidewalks End

20/12/2024

Thank you for your feedback, Ana! We’re so glad to hear you enjoyed connecting with other visitors and locals during the Day of the Dead experience and appreciated the food, drinks, and cultural insights shared.

It’s wonderful that you found value in the event and took part in this special tradition in Oaxaca.

We’ll take your suggestions to heart, as we do with all feedback, to continue improving our experiences on an ongoing basis.

We hope to welcome you back for more meaningful adventures in the future! 🌼✨

Resposta da Where Sidewalks End

8/11/2024

Thank you so much for your kind words! We're delighted to hear you enjoyed both the alebrije and cheese-making tours in Oaxaca. It's wonderful to know that our guides and hands-on experiences made your trip so memorable.

We hope to welcome you back for more adventures in the future!

Resposta da Where Sidewalks End

8/11/2024

Thank you so much for your fantastic review, Martin! We're thrilled to hear that you loved the whole experience, especially during such a sacred time of year in Oaxaca. It's great to know that both the Day of the Dead cooking class and the Day of the Dead pantheon event left a lasting impression on you and your time here in Mexico.

We hope to see you again for more unforgettable adventures!

Resposta da Where Sidewalks End

4/11/2024

Thank you for sharing your feedback.

Our team strives to provide clear communication and support, and we made every effort to share detailed information about the event. All emails, including the meeting location and event reminders, were sent to the email address you provided at the time of booking, and our email server confirms they were successfully delivered. You seem to be the only one from the event of 40 people who didn't receive them, and probably deleted it from your junk folder accidentally - mistakes happen. We understand how frustrating it must be to feel unheard, but when you reached out 30 minutes after the event had already started, we immediately responded and invited you to join us, as you were only a few block away from the event space, to which you refused, and started making threats to our staff via email.

We sincerely regret that you felt disappointed, but we hope you understand that given our commitment to the local staff running the event (yes, this was a locally designed and run tour), the locally owned venue, and preparations and purchases for your reservation which were already made, we were unable to accommodate your refund request for a no-show, even after multiple emails had been sent to you well in advance of the event. Our terms and conditions, which you acknowledged during booking, clearly state this policy.

We genuinely appreciate your feedback and will continue to improve our services and communication, though can't be held accountable for unread emails that are sent to you. Thank you for considering us, and we hope your time in Oaxaca was still memorable.

Resposta da Where Sidewalks End

Actualizada a 2/11/2024

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that the Day of the Dead event did not meet your expectations.

Our aim is to provide a meaningful and culturally immersive experience, highlighting the deep-rooted traditions of Día de Muertos. The three-hour portion at the restaurant is dedicated to sharing the history and significance of the celebration, offering guests the chance to connect with locals who share their personal stories and connections to the holiday. Traditional food is served as a complement to the experience, not the main focus, and we’re glad to see that other guests have enjoyed it, though we respect that it may not have met your expectations.

The altar creation and pantheon visit are meant to offer an understanding of how Mexicans honor and remember their lost loved ones. We strive to create a respectful and heartfelt experience, but it’s clear we may have missed the mark for you.

We value all feedback and would welcome any specific suggestions on how we could improve. While we are sad that the experience did not resonate with you as it has with other guests, your input helps us grow and ensure we offer the most meaningful and engaging events possible.

Thank you again for sharing your thoughts.

Resposta da Where Sidewalks End

2/11/2024

Thank you so much for your feedback! We’re glad you enjoyed the service and our hosts. We’d love to hear your thoughts on how we could improve the website. If you have any specific suggestions or areas you think need work, we’d greatly appreciate your input to help us make it better. Thanks again for sharing!

Resposta da Where Sidewalks End

2/11/2024

Thank you so much for your wonderful review! We’re delighted to hear that your experience went smoothly and that our team made you feel comfortable and well-informed throughout the entire process. It’s an honor to be part of your Sak Yant journey, and we can’t wait to welcome you back for your next tattoo when you return to Thailand. Wishing you safe travels and meaningful experiences until then!

Resposta da Where Sidewalks End

2/11/2024

Thank you so much for sharing your experience and for choosing us for your third Sak Yant session! We're honored to have been part of such a meaningful journey with Ajarn Rung, and we're thrilled to hear that Khun Noi’s assistance made the process even more comfortable for you. It’s also wonderful to know that your friends had memorable experiences as well. Your kind words about our team's professionalism and the significance of the ritual mean a lot to us. We look forward to welcoming you back for future sessions and are grateful for your high recommendation. Until next time!

Resposta da Where Sidewalks End

2/11/2024

Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed learning about the mezcal-making process and appreciated the connection with your guide and the Mezcalero, guide, and farm. Planting your own agave is certainly a memorable highlight. We also appreciate your reminder about bringing extra pesos for mezcal to take home. Your kind recommendation means a lot to us, and we look forward to welcoming you again in the future!

Resposta da Where Sidewalks End

2/11/2024

Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful Sak Yant experience with Ajarn Ya. It means a lot that you would consider doing it again, and we’d be honored to welcome you back anytime. Thanks for choosing us!

Resposta da Where Sidewalks End

2/11/2024

Thank you so much for your fantastic review! We’re delighted to hear that your return visit was just as special and that your wife had an amazing first experience. It’s wonderful to know that Ajarn Yod, Nana, and the rest of our team made your time memorable and seamless. We’d be more than happy to welcome you both back for another visit in the future. Thank you for sharing your experience!