Whitestitchs Opiniões 9

TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Dont waste your time

The reason for my review is because this product doesn't work as it's meant to. It's extremely hard & hurts my scalp and it doesn't even colour your hair.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Whitestitchs

Resposta da Whitestitchs

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@whitestitchs.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Classificada 1 em 5 estrelas

Took forever to get to my address

Took forever to get to my address. Doesn't do what it's supposed to do. Really doesn't do anything to help leather look better. Waste of time and $$$.

5 de janeiro de 2026
Opinião espontânea
logótipo da Whitestitchs

Resposta da Whitestitchs

Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@whitestitchs.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.

Classificada 1 em 5 estrelas

No good product

No good product , advertising was totally different from what I received

16 de fevereiro de 2026
Opinião espontânea
logótipo da Whitestitchs

Resposta da Whitestitchs

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@whitestitchs.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Classificada 3 em 5 estrelas

Good looking watch, but watch face…

Good looking watch, but the watch face has sharp edges. The metal watch band also feels cheap with sharp edges and a poor finish. The watch is easy to navigate and quite impressive. However, the packaging is not like shown in the ad. I hope this helps—it's an honest review.

6 de fevereiro de 2026
Classificada 1 em 5 estrelas

my cat does not touch it at all waste…

my cat does not touch it at all waste of money i will never order anything else

10 de novembro de 2025
Opinião espontânea
logótipo da Whitestitchs

Resposta da Whitestitchs

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@whitestitchs.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Classificada 3 em 5 estrelas

Well this is an international business

Well this is an international business. Might explain some of the red flags where I am in the United States. It should say that somewhere on the site. Customer service has reached out and I do appreciate that. While I'm still waiting on my order at least I know why it's taking time. Will update when order arrives. Still this is a fairly new website. Not even a year yet. I can say maybe start with small items and see how it goes.

18 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I never ordered anything from you if…

I never ordered anything from you if you have taken money out of my account please return the money!!

9 de janeiro de 2026
Opinião espontânea
logótipo da Whitestitchs

Resposta da Whitestitchs

Dear Customer,
We have received your message and are giving your situation our utmost attention.
We understand your concerns and are ready to assist you in resolving this matter. To ensure we can accurately verify the details and resolve the issue as quickly as possible, please send a description of the relevant circumstances to our dedicated customer service email address: service@whitestitchs.com.
Our team will begin working on your case immediately upon receiving your email and will contact you directly via email with a solution within 24 hours.
We apologize for any inconvenience this may have caused and thank you for giving us this opportunity to resolve the issue.

A Experiência Trustpilot

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