Excellent until....
Very happy with the help we received from Nicola at the Arbroath showroom when choosing our new carpet. CJ came to measure up and a week later CJ and Zak came to fit the carpet. Lovely guys. Very efficient. Great job. However, only giving four stars because we were left with 3 doors into the room which we could not move because of the increased height of the carpet. The delight of a new carpet is diminished by realising that the guys don't do anything outside of fitting the carpet. The customer is left to solve any problems that the laying of the new carpet creates. We had to get a joiner in to adjust the doors. Would have been lovely if Whittons cared enough about the complete happiness of their customers to offer access to a joiner, if it is necessary, after the carpet is down.








