Whizz Opiniões 

58
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The shifting guys were great but they didn’t bring a stairs trolley, only a wide one which didn’t fit the apartment stairs. So they carried each box individually and the final charge was double th... Ver mais

Classificada 1 em 5 estrelas

Really bad. They aren’t even a cleaning company, they are an outsourcing company with an offshore call centre. The cleaners they sent didn’t finish the job or the paid extras, and broke a blind.... Ver mais

Classificada 1 em 5 estrelas

Dishonest, use poorly or no skilled staff who cannot communicate and then charge for work not requested. Hide behind real estate companies who do not advertise any price lists and then argue their e... Ver mais

Classificada 2 em 5 estrelas

Paid to have an end of lease clean completed. Cleaners were lazy. Cut every corner they could. Didn't even cover off half the check-list the company provides to its customers OR finish the wall... Ver mais

Informações sobre a empresa

  1. Serviços de limpeza doméstica
  2. Serviço de limpeza de tapetes
  3. Empresa de mudanças

Escrito pela empresa

WHIZZ is the leading platform for connecting individuals looking for home services with top-quality, pre-screened, insured, and independent service providers. With a seamless 60-second booking process, secure payment, WHIZZ is the easiest, most convenient way to book for your home. Every Whizz service is backed by our 100% Happiness Guarantee - everytime.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(58)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

exceptional cleaning service

exceptional cleaning service . their attention to detail professionalism and commitment to customer satisfaction truly make then stand out in a crowded cleaning market. I wholeheartedly recommend them to anyone in need of a top notch cleaners who go above and beyond .

1 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A great company to work with

My cleaners are usually very good , some are outstanding! On the few occasions I have had concerns the company has responded immediately and ensured that the problem was fixed. Very easy flexible company to work with.

4 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Keeping my house in order!

I use a Whizz cleaner to keep my house in order every fortnight. And I can't complain.. it all gets done whilst I'm at work. No more stress with the chores and my girlfriend stays happy :)

11 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Thought I’d try this cleaning service and I’m so glad I did! What a wonderful clean and amazing company to deal with!
Highly recommend

12 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Such great service

I had such a wonderful experience with Whizz! The customer service staff were very helpful and they cleaner they sent was friendly and did an amazing job!
Would highly recommend

28 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional end of lease cleaning

I recently had the pleasure of hiring Whizz for my end of lease cleaning, and I must say that the experience was nothing short of outstanding. From start to finish, their services impressed me, and I couldn't be happier with the results.

27 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality and expensive

I got end-of-lease cleaning.

Very over-priced, charge excessively for extras which are part of most competitor's base service (wall cleaning, blind cleaning).

The quality was very sub-standard, failing the exit inspection: kitchen and toilet shelves weren't touched, skirting wasn't dusted, floors left sticky, carpet wasn't steamed (even when paid as an extra!), smudges on doors not cleaned. The result was equivalent to just a vacuum.

Never consider this company for their services.

14 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unscrupulous Removalists

Please, for your own sanity & stress levels, stear clear of this unscrupulous outfit! We were quoted an 8 tonne truck, only to have a 4 tonne truck arrive, that was on it's last legs. Removalists were ill equipped & lacked essential tools of the trade; no lift or blankets. My husband was the third removalist & had to explain how to move & pack the truck. We were told on several occasions that white goods & the fridge was to be packed, last. Near the completion of a very stressful day, our white goods & fridge were due to be unpacked. However, we were told that we couldn't have our items, until an inflated price was paid in cash. We were forced to pay an additional $215, for the release of our items. Please, steer clear of this outfit, for your sanity.

20 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE WHIZZ REMOVALS

DO NOT USE WHIZZ REMOVALS
Although they arrived on time, they turned up with a 4 tonne truck when an 8 tonne truck was ordered. This meant two trips were required.
Halfway through unloading the second load, the removalist asked for full payment before the remaining items were unloaded. The price also increased from the original quote. When speaking with the manager over the phone, he was rude and abrupt and demanded payment before the job was finished.
No care was taken in moving furniture and items were damaged. The removalist arrived without a trolley and needed to use our trolley.
I would never use this company for any service.

20 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scammer and Thief’s

Those big scums instead of answering me why I have done jobs for them and not being paid.. they blocked me from the system,
Big Scammer for the customer’s and specially for the workers
Hey WHIZZ, shame on you, close your ridiculous website where you performing yourself a professional… if you still got bit of dignity to yourself.

13 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this terrible company

I am annoyed with myself for not reading these reviews before engaging Whizz (who came recommended by Direct connect). Negligent, close to fraudulent. We booked '3 fully qualified removalists' to move our family home -- they sent 2 men who couldn't carry our heavy furniture. We had given them an inventory and checked the booking twice. The men told me because our furniture was 'heavy' I would need to pay them $350/hour cash. They could not finish on the day, and promised 3 men would return the next morning. The same 2 men turned up. They finished 1 hour before we settled with the new owners of our house. A horribly horribly stressful experience. Price was 3 times what was quoted. Avoid this company. Am appalled they're recommended by Direct Connect.

23 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company like the plague

Avoid this company like the plague; completely incompetent and totally unreliable.
Booked a clean 5 weeks ago which i paid for in advance and they cancelled the day before. I rescheduled it for 5 weeks and now 24 hours before the cleaning they advise they can't do it. Charge premium prices but have been a nightmare to deal with! Totally unreliable and unprofessional.

15 de dezembro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Don't bother with this company

Paid to have an end of lease clean completed.
Cleaners were lazy. Cut every corner they could. Didn't even cover off half the check-list the company provides to its customers OR finish the walls I paid extra to have done.
There's was dust on skirting boards, windows that weren't touched, POO STILL IN THE TOILET!!!
How do you miss that?!

If I could add photos as proof I would.

The customer service team was more helpful. They were apologetic and offered a partial refund. Not high enough though. The stars are for the customer service team NOT the cleaners. They get ZERO.

7 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

do not use

We used whizz for our end of lease clean. They were the most unprofessional company I have ever encountered. Not only did they fail to show up 3 times they then didn’t clean to a standard they had promised. Then when dealing with them and their guarantee we were met with consistently poor customer service and insufficient communication between team members, at one time calling both my partner and I at the same time from 2 different callers about the same issue. Do not recommend at all.

28 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

This company destroyed my valuable…

This company destroyed my valuable antiques. I needed a big truck, but they would not listen to me, so much of my belonging's got left behind, Then they had a smash and denied it happened, the first truck had to unload before going to get the rest of my thing's, the lies were unbelievable, I was told I have all my thing's and nothing was broken or missing, I had to let it go because after crying for weeks knowing tens of thousands of dollars of my valuables were gone, not counting the $11,000 plus for the move it got all too much it broke me. So please do not trust or use this company.

22 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Terrible service. Whizz organised a removalist company that charged me 300X the quoted price. Whizz basically enables companies to rip you off and does nothing to protect their customers. I urge anyone to avoid them.

13 de junho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

They clearly know they’re really bad

Really bad. They aren’t even a cleaning company, they are an outsourcing company with an offshore call centre. The cleaners they sent didn’t finish the job or the paid extras, and broke a blind.

When you try to call them back, Whizz call centre staff AND their NSW area manager all start with “as per our terms and conditions, we can’t do a recall until we receive an end of lease inspection and photos from the real estate agent within 5 days.”

They KNOW they’re terrible, and hide behind restrictive fine print to trick you. You’ll pay too dollar for a budget clean, they pocket the difference and do their best not to take responsibility.

20 de maio de 2022
Opinião espontânea

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