WHMCSModule Networks Opiniões 26

Extremely bad support experience. My ticket has been open since last week and I still haven’t received any proper response. I purchased a gateway module from them, but the module is completely useless and poorly developed. It does not calculate or add the gateway fee in the invoice correctly — the invoice only shows the service price and completely ignores the gateway charges.

Very disappointing service and highly unprofessional support. Selling a faulty module and then ignoring customers for days is unacceptable. Totally regret purchasing from them.

Good experience overall. No idea why my last review was removed. Did you dislike the last review or what?
Should only 5 stars matter or 4 stars does not mean anything? No idea why removed. And Trustpilot, I will verify the damm account with ID etc whatever you need. I will monitor how someone will remove my review this time

I purchased the Hetzner Servers for WISECP plugin and encountered serious technical issues within just a few days:

Import only works with a single category.
The system functions exclusively under the category name “Dedicated Servers.” If a different category name is used, the import completely fails. This makes the module unusable for setups involving multiple languages or country-specific categories.

Multilingual support is broken.
After import, the main product record is created, but no products_lang entries are added for other languages. As a result, the product doesn’t appear in the admin panel, and the edit page shows a white screen.
This could easily be fixed by adding a simple insert statement, yet support did not provide a permanent solution and instead suggested “adding manually.”

Currency conversion is completely missing.
A product priced at €41 is imported as ₺51, meaning there is no basic exchange-rate calculation or conversion logic.
This is a fundamental feature for any billing-related module, and its absence makes the pricing system unreliable.

Responses are incomplete and superficial.
In every support ticket, I asked several (often 3–4) technical questions. Typically, only one received a clear answer; the rest were skipped or brushed off with vague replies. No technical explanation or concrete fix was ever provided.

No lifecycle automation.
When market servers expire, they are not automatically removed by cron; manual deletion is required. That’s an odd omission for a system intended to automate hosting operations.

Support mentioned they will rebuild the module once WISECP v5 is released.
However, WISECP 5 has been “coming soon” for almost two years, with no confirmed release date.
I purchased this plugin to use it now, not at some unknown future point. A product sold today should function correctly today.

Conclusion:
The plugin has potential but feels unfinished.
With a broken import process, missing multilingual and currency logic, and lack of automation, it’s not ready for professional use.
These issues should be fixed in the current version rather than postponed to a future update.

Had an issue with the Contabo Module
answered all my questions and solved the bug

We’ve been using WHMCSModule for almost two years. The modules they provide work as expected. This past week, we encountered a few issues with one of the modules, but with the help of their support team, everything was resolved quickly and efficiently.

We highly recommend WHMCSModule and look forward to continuing this long-term partnership.

The products are excellent, the support is excellent. Whatever we asked, nothing was a problem. They have a solution for everything. A trusted partner.

The support SUCKS. They lock you out of your account because they are so stupid that they send a text to a landline for our corporation office instead of sending an email to the email address on file. Then refuse to use my personal cell phone to send the text to since it's not the number they have on file. Support People Ritesh S and Sweta S.

I have been a customer for 5 years and I am very satisfied with the service and support.

I am using their one of whmcs module.
It had some error, sent them message, they fixed it within 24 hours.

Recommended provider.

I purchased a Contabo module from WHMCSmoduel Network, and initially, we encountered some issues. However, I must particularly praise their excellent support: they successfully assisted me within 24 hours and resolved the problem. The support team was very professional and helpful.

The module is now working perfectly and meets all our requirements. We are also very satisfied with the overall service from WHMCSmoduel Network. I highly recommend this company and will definitely consider their products and services in the future.

good module and support, thank you and good job.

Hello everyone

I want to thank you for the excellent service I received.
I received very good support service and help
The module works very well.

There are simply no words. I recommend it to everyone

Thank you very much...

the support was very good. my problem was also looked at at the weekend and the error, which was more or less self-inflicted, was quickly localized and rectified.

Very friendly support, fast and competent.

The support is extra ordinary, we love it!

We recently commissioned WHMCSModule Networks to produce a WHMCS module based on our own API to enable our customers to properly re-sell our services and provide their customers with adequate management & monitoring access. They were not only able to deliver this in a time frame shorter than was initially quoted but they provided great communication and updates along the way. Fantastic service and would happily use again!

Easy & quick communication with us and with one of our clients. Even joined our shared Slack channel and a Zoom call with us and our client. Very fast & proactive development of the WHMCS module we ordered. Cost-effective as well. Provided us with all code, documentation and instructions related to the module we ordered. Would recommend and plan on working together in the future as well! :)

I recently purchased the Secure Ticket Data module and am very pleased with both the product and the support. The module works flawlessly and greatly enhances the security of my ticketing system. The support team was incredibly patient and helpful, making the installation and setup process smooth and straightforward. Highly recommend!