Wholesale Payments Direct Opiniões 

426
•
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Scam, 100% scam, stay way, will charge monthly fees without even you have service with them, ordered service but never established service because they can not integrate with my POS and got charged $4... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Victor is a hell of a seller and knowledgeable and kind down to earth person , is what the wholesale payment team needs , would you guys mind and give my guy supervisor if better not manager position,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Liars! Scammers both to staff & merchants! No fees, no penalties, no contracts is bogus!! Stay clear bc they will pull you down financially & cause severe emotional distress. Started in 2023 & months... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From day one, Bob Diaz, has been there - above and beyond - in every aspect. He always got right back to me, and answered every question. He's honest, pleasant, and he's helped me with every step in o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de terminais de pagamento automático
  2. também em
  3. Serviço de empresa para empresa

Escrito pela empresa

Wholesale Payments Direct | Secure, Reliable and Cost Effective Reduce Your Credit Card Processing Fees By up to 95% !! Providing a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards, Online Payment Gateway Solutions, High Risk Accounts, Cash Discount Program, Small Business Funding, POS Systems and Terminals.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

426 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(426)

2 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Jake was knowledgeable and patient

Jake was friendly, patient, understanding and knowledgeable about more than just the program he was discussing. I had questions answered that would have bothered me to have hanging over me.

22 de março de 2023
logótipo da Wholesale Payments Direct

Resposta da Wholesale Payments Direct

We are very happy to learn that your experience with us so far has been pleasant. Thank you Susan for your feedback!

Classificada 5 em 5 estrelas

Excellent customer service.

I spoke to Olivia about singing up for this program, she was very professional and courteous. She was very knowledgeable about the program she answered all my questions and made me feel comfortable throughout the whole process.

23 de fevereiro de 2023
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Resposta da Wholesale Payments Direct

Thank you Robenson for your feedback. We are very happy to learn that your experience with Olivia was a pleasant one!

Classificada 5 em 5 estrelas

$3,700 that’s what’s up

$3,700 that’s what’s up. I wiped nearly four grand off my payables last month! It blows my mind how easy dual pricing was to get set up. Wholesale Payments Direct took the headache out of the process and made it plug and play right out of the box.

9 de novembro de 2022
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Resposta da Wholesale Payments Direct

Thank you Billy for your positive feedback! We are very happy to learn that your experience with us has been pleasant and effective.

Classificada 1 em 5 estrelas

-100 million stars they are very…

-100 million stars they are very unprofessional do not fix their own mistakes debit money from your bank account every opportunity they get and do not ever fix their mistakes. They are untrustworthy and a con artist. Nothing but lies and deceit...

15 de outubro de 2022
Opinião espontânea
logótipo da Wholesale Payments Direct

Resposta da Wholesale Payments Direct

We are sorry about your experience. From what I can see in our notes, you were offered on several occasions to have your rates lowered.

We take our customers experience very seriously, as you can see by our Trustpilot Trust Score and our many VERIFIED 5 Star customer reviews. 4.8 out of 5 stars isnt giving out to untrustworthy companies or con artists... This is why they call it a trust score!

With that said, if there is anything resonable we can do to make it right, please contact your account representive. We would LOVE the opportunity to change that 1 star to a 5 star, like our many, many very satisfied customers.

Thank you Tracy.

Classificada 5 em 5 estrelas

WPD was not only prompt and responsive…

WPD was not only prompt and responsive but also willing to troubleshoot tech questions once installation began. I was impressed that this customer service team went above and beyond to make sure the job got done right. Their dedication shows!

1 de outubro de 2022
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Resposta da Wholesale Payments Direct

We are very proud to learn that your experience with us so far has been pleasant. Thank you Beatrice for your feedback!

Classificada 5 em 5 estrelas

Laim hoffman guide me through the…

Laim hoffman guide me through the process it was amazing good customer services thank you

25 de janeiro de 2023
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Resposta da Wholesale Payments Direct

We are very happy to learn that your experience with us so far has been pleasant. Thank you Yahya for your feedback!

Classificada 1 em 5 estrelas

Do NOT use them and please understand…

Do NOT use them and please understand that most of these reviews are written by companies the just signed up that day. It would be zero stars if possible. Do not let them talk you into signing up. What they tell you over the phone and what they actually do are two very different things. Your $10 monthly fee is just for the privilege of having an account with them. You will have fees beyond the $10 if for some reason you are unable to work and sell items to need to have the service. They tell you one thing and do another. Know that they will most likely respond saying that i understood when they were setting up my account. This is not the case, i asked if there will be any additional fees for me beyond the $10 a month if i am unable to use the service in a month and they told me that it will be just the $10. I asked if i didn’t need the service anymore would there be any fees and was told that there would be no other fees that i would need to pay for the shipping. I paid for the shipping and now they want a lot of $. If you look on other sights reviewing them you will see that i am not the only one with this issue. There are even complaints to the BBB and they refute it. They will not honor that and want $500 for canceling early. Do not sign up for their service, it is a total scam!

6 de outubro de 2022
Opinião espontânea
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Resposta da Wholesale Payments Direct

Hi Debbie,

We apologize for any inconvenience that might have been caused to you or your business. This is an unusual case that we will be sure to look into to determine what can be done to improve your experience or if your comment was meant for a different company with a similar name.

Thank you for having brought this to our attention.

Classificada 5 em 5 estrelas

Alexander Morales Was Definitely Great…

Alexander Morales Was Definitely Great Communicator ! His Persistence and He Delivered What He Communicated ! I would recommend him 👍

20 de outubro de 2022
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Resposta da Wholesale Payments Direct

Thank you Ross for your feedback! Glad Alexander was of good help to you.

Classificada 5 em 5 estrelas

Victor was EXTREMELY helpful and very…

Victor was EXTREMELY helpful and very patient with me. Unlike many in the industry, Victor is very much a professional in customer relations.
I look forward in working with your Company , and in bringing other Business Owners to this great business experience.
You should be very grateful to have Victor on your team.
Mr. Michael T. Buskett
Owner : Michael's Airport Transportation Service
Fairhope, Al. 36532-7502
251-504-0076
Also; Pastor of Restoration Church and Gospel Outreach Ministries of Fairhope Al.

17 de outubro de 2022
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Resposta da Wholesale Payments Direct

Thank you Micheal for your feedback on Victor , we're glad you enjoyed the experience and we're looking forward to impressing you further with our service .

Classificada 5 em 5 estrelas

Excellent Professional Account Executive

Lilly Sterling is a professional account executive.
she explain the whole entire process and was courteous . I am very impress with her expertise and will recommend anyone
Thank you

18 de junho de 2022
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Resposta da Wholesale Payments Direct

Thank you Tracy! We appreciate your feedback on Lily!

Classificada 5 em 5 estrelas

I was keptical at first

I was skeptical at first. Thanks to Lily Sterling who was very helpful, patient and friendly through the whole process. I was able to get set up my account and no longer have to worry about credit card fees.

29 de julho de 2022
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Resposta da Wholesale Payments Direct

Thank you Deumercy! We appreciate your feedback on Lily!

Classificada 5 em 5 estrelas

Totally pleased with the service.

We needed a solution for our customer's payments and Lisa Carmen was the best to let us know what can work best for us, she helped us with the setup and everything. We are very happy with the platforms we are using and their customer service as well.

1 de setembro de 2022
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Resposta da Wholesale Payments Direct

Thank you Maicon for your feedback on Lisa! Very glad we're assisting you as you've always wished.

Classificada 5 em 5 estrelas

Sarah Morino is excellent

Sarah Morino is excellent. She was extremely helpful and patient with me. She fully explained and answered every one of my questions. Thank you Sarah.

21 de setembro de 2022
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Resposta da Wholesale Payments Direct

Thank you Barbara for your feedback on Sarah!

Classificada 5 em 5 estrelas

Alex was a great person

Alex was a great person. Very helpful and patient with me and explaining stuff. Excellent customer service.

12 de setembro de 2022
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Resposta da Wholesale Payments Direct

Thank you Melissa for your feedback on Alexander !

Classificada 5 em 5 estrelas

Liam is absolutely fantastic!

Liam was absolutely wonderful to work with. He explained everything in detail, he made sure I got all the documents needed and made sure I was understanding everything. I am extremely pleased with how professional he was and he didn’t make me feel like just a number. He made me feel like I was a client who is just as important as everyone else.
Highly recommend anyone who is looking for a system to work with Liam. He was fantastic! Very appreciative!

12 de setembro de 2022
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Resposta da Wholesale Payments Direct

Thank you Katelynn for your feedback! Glad Liam was of good help to you.

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