Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... Ver mais
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Leia as opiniões dos outros
Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... Ver mais
Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... Ver mais
Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... Ver mais
Informações sobre a empresa
Escrito pela empresa
WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.
Informações de contacto
5067 Whitelaw Rd, N1H 6J4, Guelph, Canadá
- 5198243869
- madison@wike.ca
- wicycle.com
Missing pieces
The Smart Stick looks great, but a) it arrived without any installation/safety instructions (which seems odd given that I'm going to be using it in traffic with a large kayak).... and most important b) it arrived without a pin/bolt of any kind that would attach the aluminum pipe to the black plastic piece that goes around the seat post.
21 de julho de 2023
Resposta da WIKE
Hello Paul! Thank you for your review. We are glad that the Smart Stick arrived ok, however it seems that we may have missed adding a QR skewer to your order, we do apologize for this! I will send you an email today to find out where we can send that part out to, as well as get you a tracking number. Thanks for letting us know.
Best regards,
Madison, WIKE Customer Service
Five stars, will recommend
Prompt delivery, trailer rides great after minimal assembly, clear and simple instructions, very much appreciated the personalized email before shipping.
22 de julho de 2023
Fast process for ordering and delivery.
25 de julho de 2023
It good thanks
14 de julho de 2023
Timely delivery of a well made product
Timely delivery of a well made product. Only detractor from (5) Star rating was that the small dog trailer was advertised as having (2) trailer hitches..only received (1)..
12 de julho de 2023
Poor installation instruction - flimsy product
Poor installation instructions. I basically have a very wobbly kayak carrier. The nuts keep falling off the wheels and can’t be tightened. Seems like a poor design
15 de julho de 2023
Resposta da WIKE
Hello Will! Thank you for your honest and timely review. After our correspondence thru email, and it does seem that your issue has been rectified by tightening up the axles. If you are still having trouble, please reach out as I am more than happy to assist with any other questions or concerns you may have. We hope you have had the chance to adjust the axles and test out your new boat cart :)
Madison, WIKE Customer Service
Thorough and Prompt service
Your staff answered all of my pre purchase questions. The follow up confirming payment and informing that the product shipped was prompt. So far so good.
23 de julho de 2023
Quality products and fast service!
I originally ordered a bike cart from this company off of Amazon and have been extremely pleased with the quality. I just ordered parts directly from this company for this cart just in case I needed them. I was impressed with how quickly the order came in and was exactly what I needed. Thanks for the service!
9 de julho de 2023
Great product!
Quick service, great product. Easy to put together. Out having fun in a matter of hours!
9 de julho de 2023
Very helpful in finding the part I…
Very helpful in finding the part I needed and shipped promptly! Thank you!
18 de julho de 2023
Value and quality
Value and quality. Engineering is amazing. Phone staff are friendly and helpful.
19 de julho de 2023
great service
The company contacted me to check if the product I choose was adapted to my son's needs.
The product was very fast to be shipped
5 de junho de 2023
Always a good experience with Wike
16 de julho de 2023
Great buggy!
Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lacking. Bolts that were in buggy are misleading as we thought those were the ones to attach the tire & of coarse would not lock in position. We called to get help. This could all be resolved by better instructions indicating that two different pins or bolts. Buggy is well thought out & our daughter loves it! Thanks for a great design.
6 de julho de 2023
Quality product
Easy to locate online, quality product and shipping time was impressive. Thank you!!
5 de julho de 2023
Emails were returned promptly with…
Emails were returned promptly with helpful information.
15 de julho de 2023
Très bon produit de qualité
Très bon produit de qualité. Livraison rapide.
Je suis très satisfaite.
13 de julho de 2023
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