Horribly clunky phone case. the super thick black border makes it difficult to swipe down to see the time or notifications. DO NOT GET if you have SENSORY issues. will have to get used to this unfortu... Ver mais
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Leia as opiniões dos outros
seriously aggravated with the customer service on this team. my friend tried to return her purchase (within the given return policies), emailed twice and still hadn't gotten a response. I decided that... Ver mais
I've used these cases since the iPhone 11 pro max. My phone has never cracked or shattered in these cases. I've even accidentally dropped it from a 3rd story lol (it was perfectly untouched no scratch... Ver mais
A empresa respondeu
I’ve always loved Wildflower cases for their stunning and unique designs. My most recent purchase arrived with a scratch, but their customer service was amazing—they responded quickly and issued a 3... Ver mais
Informações sobre a empresa
Escrito pela empresa
Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Informações de contacto
812 Mitchell Road, 91320, Thousand Oaks, Estados Unidos da América
- 888-317-5595
- support@wildflowercases.com
- wildflowercases.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Customer Service
I ordered from Wildflower Cases about a week before I moved from my current address. I contacted them to ask how long their processing time was (1-3 days) since I had ordered 1-2 day shipping to receive the case before I moved. They were very reassuring that my order would processed and delivered within the time frame, but in the event of a delay, they assured me that they would contact me to change my shipping address. Overall a wonderful customer service experience my new case is lovely.

Resposta da Wildflower Cases
CUSTOMER SERVICE 5/5
I recently decided to purchase a Wildflower phone case after hearing many great things from my friends. I was excited to receive my new case, and the experience exceeded my expectations right from the start.
As soon as I placed my order, I received an email from Wildflower's customer service team. They reached out to let me know they were available for any questions or concerns, which was a nice touch. When I hadn't received a tracking link for my case, I decided to follow up with them.
The response from their customer service was incredibly prompt and helpful. They provided me with all the information I needed and ensured I felt valued as a customer. It was clear that Wildflower not only values customer experience but also prides itself on providing quality items.
Overall, my experience with Wildflower has been fantastic. From their attentive customer service to the high-quality product, I couldn’t be happier with my purchase. I highly recommend Wildflower cases to anyone looking for a new phone case.

Resposta da Wildflower Cases
Horrible designs and makes you pay a…
Horrible designs and makes you pay a fee to return it. The case looked nothing like the picture and the design was so grainy it looked cheap. I

Resposta da Wildflower Cases
This brand means SO much to me
This brand means SO much to me! Kind, consistent, always helpful, and the most protective (and cutest) cases I’ve ever owned! Thank you guys for always coming thru !!
Love my Wildflower fam 🌹🌸💐🌷🌻❤️💋

Resposta da Wildflower Cases
Amazing experience✨
I love wildflower cases so muchhh and the new designs they come out with, and the overall protection of the cases are so good! My phone has never even gotten a scratch while using these cases. Shipping is also very quick imo i’ve never had an issue. Customer service is always 10/10 they respond rapidly and also very kind and understanding. Just 10/10 all around, i’m always recommending them to people who compliment my cases💘

Resposta da Wildflower Cases
I love my wildflower cases!
I love my wildflower cases. The unique sleek style is always a staple with my outfits.
I’ve only had one incident with an item, but the customer service team was very helpful, friendly, and they provided me with a solution that best fit the situation.
I will continue to buy from wildflower!

Resposta da Wildflower Cases
When there was trouble with my order…
When there was trouble with my order wildflower was very quick and helpful wth fixing there problem.

Resposta da Wildflower Cases
Love WildFlower cases!
I was recommended wildflower cases by a friend. My experience with wildflower cases have been really good. I am very clumsy so I’m dropping my phone every time I go out somewhere. But I love the fact that there are so many options and the look is sleek but very durable. I most definitely recommend wildflower cases if you are looking for cute cases but also durable/sleek!

Resposta da Wildflower Cases
We have bought several Wildflower…
We have bought several Wildflower iPhone and AirPod cases and have always been so happy with them. They are beautiful and durable and look as good at 6 months as they do new. They just feel very high quality and we have never been disappointed in any of our purchases.

Resposta da Wildflower Cases
10/10 Experience
Got quick and immediate help. Thank you so much again!

Resposta da Wildflower Cases
only cases i’ve had on my phone since…
only cases i’ve had on my phone since 2019. never once had a screen crack (no screen protector) i am always beyond happy with the purchasing/shipping/wearing process of these cases and the companies customer service. cutest designs in the case world and i feel immediately connected to anyone else with a WF case in public. support family owned companies !

Resposta da Wildflower Cases
Best customer service ❤️
Always super communicative, kind, and helpful! They always are quick to respond and super on top of issues at hand. Jackelin was the best with helping me figure out a shipping issue.

Resposta da Wildflower Cases
Very cute cases!
These cases are very good! Not only are they so cute they protect your phone. I have dropped my phone a couple times without a screen protector and the case has helped my phone have no cracks! They have so many different designs that I love, would definitely buy another!

Resposta da Wildflower Cases
Wildflower case review
My wildflower process went very smoothly! They had a lot of case choices for older phone models, like the iPhone 11, and the phone cases last a very long time. Checkout also went very quickly and efficiently!

Resposta da Wildflower Cases
The only phone case brand I buy from.
I love this brand to the marrow.

Resposta da Wildflower Cases
THE BEST PHONECASE
the best ever. it’s protective, stylish and comfortable.
Resolved problem
I used to order cases from a wildflower for a long time almost 5 years. Please, don’t buy from them! This is the last time that I ordered from their website. I placed an order 20 days ago and my package is stuck somewhere and I am not able to find any information. I reached out to them thousands times, call them on the phone. They gave me always the same answers: sorry for delay etc. They said that they shipped package by priority but what kind of priority is this? To wait for a package more than 20 days. This is unprofessional and ridiculous. Especially when you pay for a case 37 dollars and for shipping 20 dollars and more. Don’t buy from them you don’t need this stress.
And this is their reply as you can see down below. We do our best bla bla. No, you don’t. You should send me a package via DHL not any other cheap courier that is why I am waiting for package this long. I hope you gonna understand one day how is it important to treat you customer right! And how much money we spend on your cases and shipping! And you giving us basic response as usual that is not your fault! It is your fault!!!! You are choosing how you gonna send these packages not me!
After all this mess Jackeline from support sent me another package! Thank you! This is how you supposed to handle these kind of situations! Have a nice day!

Resposta da Wildflower Cases
Great communication, time efficient, and kind!
I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

Resposta da Wildflower Cases
Excellent
I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

Resposta da Wildflower Cases
Worst customer service ever
The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!
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