Excellent casino! I highly rate this casino fast az and easy payouts stress free to join no hassle with sending documents like other casinos. ⭐️⭐️⭐️⭐️⭐️ Alana Smith NZ
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Leia as opiniões dos outros
What this five stars is really for is for a fantastic support experience. The documents you need to provide are a little confusing, and I was getting my withdrawals rejected, but their support is fant... Ver mais
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Had a few decent wins here, payouts can be slow at times expect between 2-3 working days, longer sometimes. Support is not the greatest, VIP managers are better. Overall seems the highest RTP. I would... Ver mais
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Once again you are making excuses to not pay my money I’ve tried again and again contact these people they just ignor do not use this site massive scam
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
WildFortune.io is an online platform that offers a unique and exciting gaming experience. It's a dynamic online casino where you can explore various games, from classic slots to innovative live dealer options. The platform is designed to provide users with a thrilling and user-friendly environment for their gaming enjoyment.
Informações de contacto
Estados Unidos da América
- wildfortune.io
3,9
Bom
73 opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da WildFortune IO Casino
Hello Deejai,
I'm glad to hear you had a good experience!
Our aim is to provide a seamless and enjoyable gaming environment, and it's fantastic to know that you found our games easy to use.
If there's anything specific you'd like to see improved or any suggestions you have, feel free to share them with us.
We're always looking for ways to enhance our players' experiences even further.
Kind Regards,
Wild Fortune IO
I got exceptional assistance and understanding from my consultant Grace
Grace showed empathy to my concerns and reassured me that she would go out of her way to see that I had the information I needed to satisfy my query. She also followed up with email today and overall did an awesome job. Very professional and an asset to your team
12 de abril de 2024
Resposta da WildFortune IO Casino
Hello Michelle,
It's fantastic to hear that you had such a positive experience with our team member.
Providing empathetic and professional service is exactly what we aim for with every interaction. We're committed to ensuring that all our customers feel heard and supported, so it's great to know that we hit the mark with you.
If there's anything else we can assist you with in the future, please don't hesitate to let us know. We're here for you!
Kind Regards,
Wild Fortune IO Casino
Still waiting for my withdrawals to be…
Still waiting for my withdrawals to be paid out . All my documents are verified and account is fully verified but still facing a long delay on receiving my winning . They have no problem accepting deposits but don’t want to pay out it seems . Never waited this long before to be paid out in any other online casino .
26 de março de 2024
Opinião espontânea
Resposta da WildFortune IO Casino
Hi Brian,
Thank you for sharing your feedback.
I'm sorry to hear about the delay in processing your withdrawal. Typically, withdrawals are processed within a certain timeframe once all verification procedures are completed. Verification is an important step to ensure the security of your account and to comply with regulatory requirements.
We strive to provide quick and reliable withdrawals with minimal delay on most payment options, ensuring that you can access your winnings promptly. However, the actual time it takes for the funds to reflect in your account depends on your payment method. For instance, transferring funds to a credit card may take up to 5 days, while bank transfers can take 5-7 business days.
Could you please provide us with your email address associated with your account so we can investigate this matter further?
We look forward to your response.
Kind Regards,
Wild Fortune IO Casino
Awesome wins…
Ive had some great wins on wild fortune. Ive been able to withdraw funds quite successfully.
Majority of the time, people are helpful when using chat. They have links that open when any problem arises which makes things easier to navigate.
Ive only had 1 or 2 times when ive had someone be quite blunt with their approach and answered have been just a firm No and thats it.
20 de março de 2024
Resposta da WildFortune IO Casino
Hello Tel,
Thank you for sharing your feedback.
We're thrilled to hear about your great wins on Wild Fortune and that you've had successful withdrawals!
It's great to know that our customer support team has been helpful overall, and we appreciate your feedback about the chat feature.
We're sorry to hear about your less-than-ideal interactions, and we'll address this internally to ensure a more positive experience for all our players.
If there's anything else you need assistance with or if you have any suggestions, please don't hesitate to let us know.
Kind Regards,
Wild Fortune IO Casino
Enjoy the best
Enjoy playing the slots always seem to win very help for me and my wife as we are both on pensions I rather play on wild fortune then go and play at my local club love wild fortune top online slots
20 de março de 2024
Resposta da WildFortune IO Casino
Hello Bruce,
I appreciate you taking the time to share your feedback.
We're delighted to hear that you enjoy playing slots on Wild Fortune! It's fantastic that you've had winning experiences, especially considering the enjoyment it brings.
We're honored to be your preferred online gaming destination.
If there's anything else we can do to enhance your experience, please feel free to let us know.
Kind Regards,
Wild Fortune IO Casino
Resposta da WildFortune IO Casino
Hello Ricky,
We're sorry to hear about your experience. It's important for us to address your concern promptly.
Our records indicate that the team has sent you an email requesting a specific document to complete your verification process.
We understand your frustration and want to assure you that we take these matters seriously. Once we receive the required document, you will be informed accordingly if there is anything else needed. Once your account is fully verified, your withdrawal will be processed.
If you have any questions or need further assistance, please don't hesitate to let us know through live chat or by sending an email at contact@wildfortune.io
Kind Regards,
Wild Fortune IO Casino
Tip top
Très agreable. Avec de chouettes bonus.
Je voudrai jouer tout les jours chez vous !😀
27 de janeiro de 2024
Resposta da WildFortune IO Casino
Hello Marie Hele,
First of all, apologies for responding in English.
Thank you for your kind words and positive feedback! We're delighted you've had a pleasant experience with our platform.
We aim to provide a top-notch gaming environment for our players, and it's wonderful to know that you enjoy the experience.
If there's anything specific you'd like to see more of or if you have any suggestions, feel free to let us know. Your feedback is instrumental in helping us enhance our services.
Kind Regards,
WildFortune.io Casino
A lot of quality games that I know from…
A lot of quality games that I know from other casinos. Great user support. Mega big hits...
19 de janeiro de 2024
Resposta da WildFortune IO Casino
Hello Bostjan,
Thank you for your fantastic feedback!
We're thrilled you the games in our casino. Our user support team is always here to assist you whenever you need it, so if you ever have questions or require assistance, don't hesitate to reach out.
We look forward to providing you with more exciting experiences.
Kind Regards,
WildFortune.io Casino
Resposta da WildFortune IO Casino
Hello Kellie,
Thank you for the positive feedback! We're delighted to hear that you're enjoying the bonuses.
If you ever have any thoughts or suggestions, feel free to share. Your experience is important to us, and we're here to ensure it remains enjoyable.
Kind Regards,
WildFortune.io Casino
Withdrawal information and the such
Pretty happy overall, customer service is great and I can't complain
15 de dezembro de 2023
Resposta da WildFortune IO Casino
Hello Martin,
Thank you so much for sharing your positive feedback! We're delighted to hear you've had a great experience with our customer service.
If you appreciate anything specific or have further feedback, feel free to let us know. We're here to ensure your overall experience remains positive and enjoyable.
We appreciate your support and look forward to continuing to provide excellent service.
Kind Regards,
WildFortune.io Casino
Rewards Great - Over top Deposit proof needed
The rewards prgram is great but not keen on the over extensive id documents idea especially proof of deposit as i use virtual credit cards at times through such places as zippay and not just my bank, this tied to my bank but makes deposits hard at times hints to why im not on this site much
23 de novembro de 2023
Resposta da WildFortune IO Casino
Hello Ray,
Thank you for sharing your thoughts on our rewards program. We understand your concerns about the extensive ID documentation, mainly when using virtual credit cards like Zippay.
It's crucial to emphasize that verification is an integral part of our withdrawal process, ensuring the security and integrity of your account. We acknowledge that the verification process may take some time, especially when documents are unclear or cropped or if missing documents are initially requested.
Please be assured that if any discrepancies are identified during the verification process, you will promptly receive clear instructions on rectifying and correctly uploading the necessary documents.
Your feedback is invaluable, and we appreciate your understanding as we continuously work to strike the right balance between security and convenience.
If you need further assistance, please let me know. Alternatively, contact our live chat support. Our Support Team is available 24/7.
Kind Regards,
Wildfortune.io Casino
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