Wilford Smith Solicitors Opiniões 

362
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Elissa Parkin was my conveyancer, and she was amazing! From start to finish her communication was impeccable. We managed to complete really quickly to ensure our chain didn’t fall apart when we unexpe... Ver mais

Classificada 5 em 5 estrelas

Wilford Smith did a transfer of freehold reversion for me. (An issue re. my home property freehold, held in joint names). The matter was urgent but despite the extremely tight timescale, Harvey Hardin... Ver mais

Classificada 1 em 5 estrelas

At completion stage of purchasing a property, had an email asking about dates, and then no further comms. Emailed all people working on account and got OOF replies from all saying they have left the b... Ver mais

Classificada 5 em 5 estrelas

If I could give a 10 star review I would. Was going through a difficult time and Rebecca was absolutely amazing whenever needed her she was on it very supportive giving such good advice. I will al... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. também em
  3. Advogado de direito criminal
  4. Advogado de direito do trabalho
  5. Advogado imobiliário
  6. Consultoria de recursos humanos
  7. Especialista em transferência de propriedades

Sobre Wilford Smith Solicitors

Escrito pela empresa




Visit our Website Conveyancing HR & Employment Law Criminal Defence Estate Planning Contact Us
At Wilford Smith Solicitors, we take pride in providing our clients with an incredibly personal service, tailor-made for you and your specific needs.

We believe communication is key; we will ensure you receive the best possible client care and deliver straightforward and practical advice, regardless of the nature or complexity of your situation.

In addition to providing expert legal advice, our solicitors are accessible and go to great lengths to ensure they understand you and/or your business. We will work closely with you to develop long-term strategies that work for you, your business and your stakeholders.

Our Key Areas are:


Conveyancing

HR & Employment Law

Criminal Defence

Estate Planning

OUR CLIENTS – FOR YOU
Our clients really matter to us. We work tirelessly to provide a service that perfectly fits your needs. We want to help you get the outcome you want, regardless of the nature or complexity of your situation. Our client care is of the highest standard. We communicate in plain English and we are professional and approachable team of legal experts.

OUR CLIENTS – FOR BUSINESS
Our solicitors are accessible and go to great lengths to ensure they understand your business and your legal goals. We will work closely with you to develop long-term, commercially-focused strategies that work for you, your business and your stakeholders.

OUR EXCEPTIONAL SERVICE
We work in a transparent, clearly structured manner and aim to achieve the best outcome for you – whatever the situation. We combine strong technical expertise with incredibly personalised client care to ensure you receive an exceptional service. Headed by the established partners and newly promoted directors the company now boasts specialist representation in many areas of the law.

We serve clients nationwide with offices in Sheffield, Rotherham and London.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

362 opiniões

5 estrelas
4 estrelas
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Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

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3,9

Todas as opiniões

(362)

73 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Incompetent lawyers who cannot read

This went badly from the beginning. Onboarding is a mess and incredibly slow as it took about 1 month. Other solicitors have an app that onboards electronically and takes about 3 days. They didn’t read my documents properly and then told me that I had unreasonable expectations when I demanded that they read things properly before sending them.

Examples of all the issues over 2 months;
Onboarding took about a month.
Estate agent sent them incorrect details about their own firm and I had to correct them, they didn’t notice - which would have later on affected my mortgage deposit.
Not reading my proof of funds thoroughly and mistaking my sources of funds for incompatible sources. If I hadn’t already researched ISA compatibility, then it could have made someone pull out of their purchase.
- It took weeks to start conducting searches (about 4 weeks).
When they did start finally finish the searches, they then didn’t actually share the search pack without prompt even though they told me it was done.
Not very thorough with enquiries e.g. Discrepancies as to whether or not I am liable for a service charge. There is no acknowledgement of this discrepancy.
The legal team have deemed the lease to be ineligible, whereas the sellers solicitors do not. I asked that their next steps were to resolve this impasse as I obviously cannot purchase a property without understanding what it says. They told me that I had unreasonable expectations regarding this. As if it is unreasonable to expect my legal advisers to fully read the lease?!
sending me the wrong documents (relating to another flat entirely which I have no involvement with without checking whether it is relevant for my case

17 de julho de 2024
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Resposta da Wilford Smith Solicitors

Wilford Smith is committed to providing a high-quality service, and if something goes wrong, we invite feedback to allow us to rectify the problem if possible and help us to improve our service in the future. It is not in our interests to make a legal transaction difficult for our client. We are sorry that you have felt the need to submit your review.

We would respectfully refer you to our complaints procedure set out in general terms in our client care letter and terms of business sent out to you at the outset of your case with us which includes how you may seek to make a complaint as to the services you have received. Our Complaints Manager will then address the things you raise in your formal complaint in accordance with our professional obligations

Classificada 5 em 5 estrelas

Highly Recommended

Received great service and legal advice from Helen who represented me in a friendly and professional way.
🌟🌟🌟🌟🌟

20 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Thank you for your kind words, I’ll pass on your comments to Helen and look forward to helping again with anything in the future

Classificada 5 em 5 estrelas

Fantastic

Lewis Battersby was quick, efficient, and really put our minds at rest. His initial advice settled us and his intervention resolved the matter within days.

16 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Thanks Paul. I’ll pass on your kind words to Lewis

Classificada 5 em 5 estrelas

Never met in person . First time buyers

Wilford smith were very easy to work with. The sale completed quickly and at no point was it delayed by our side.
I would use this service next time and am looking to use them for a will writing service also.

1 de julho de 2024
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Resposta da Wilford Smith Solicitors

Thanks Jessica for using our services and we look forward to helping witht he Will

Classificada 5 em 5 estrelas

Good value for money

Good value for money. I have not used other solicitors however WS were cheap and got the job done with no issues. FTB flat purchase leasehold.

1 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Thansk Gerald We look forward to helping again in the future :)

Classificada 5 em 5 estrelas

House sale and purchase

House sale and purchase - they have been amazing. Rushaida is so efficient. Zero issues.

I moved from another solicitors because they were so slow. These guys are speedy.

9 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Thanks James, Delighted to help and good to see you back again :)

Classificada 4 em 5 estrelas

Santander Panel solicitors

Used them as they are on the Santander panel.

Pros: 1. Chethana and Dulaj very responsive and kind.
2. No unforeseen fees, paid what the initial quote was.
3. Completed in less than 4 months.

Cons: 1. you had to chase a lot for the work to be done and for the process to move forward. A lot of emails and phone calls.
2. Not responsive to the sellers solicitors, so I had to call and ask them to respond to the sellers solicitors emails.

In general, we were so thrilled to get the keys to our first home that we forgot the struggles of the journey.

7 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Thansk Anisa for the feedback.I will review these with the team and thanks for giving us this to improve things

Classificada 5 em 5 estrelas

Amazing Thankyou so much Lewis…

Amazing Thankyou so much Lewis Battersby
Not just for 1 case but for 2 fantastic 🙂
Thankyou so much 🫠

1 de outubro de 2024
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Resposta da Wilford Smith Solicitors

Amazing Jodie, So glad we could help

Classificada 5 em 5 estrelas

First Class Service .

WRITTEN ON BEHALF OF JENNIE FOXALL LORD Mayflower Sanctuary.
Enrique Garcia is extremely professional. He assisted us with a complex matter relating to our Sanctuary. He offered good, sound advice and took the stress out of a difficult situation. Information was timely and concise. Enrique understood our issues and we couldn’t recommend him highly enough. We would certainly use again.

26 de setembro de 2024
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Resposta da Wilford Smith Solicitors

Thanks Lorraine, Delighted to help such a lovely place as yours :) ill pass on the kind words

Classificada 5 em 5 estrelas

Lewis Battersby

Lewis Battersby represented me, I was always informed and kept Upto date with the case throughout the investigation. I highly recommend using got me a nfa

30 de setembro de 2024
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Resposta da Wilford Smith Solicitors

Thanks Reece, Lewis is amazing at what he does. Ill pass on your kind words

Classificada 5 em 5 estrelas

Valued advise

Concise, accurate and professional advice which was needed greatly under the circumstances I found myself in.

I can highly recommend Wilford Smith and in particular Lewis Battersby whose advise at the time I will always be grateful for.

23 de agosto de 2024
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Resposta da Wilford Smith Solicitors

ThanKs Chris, Lewis is a superstar and ill pass on your kind words

Classificada 5 em 5 estrelas

Used Wilford Smiths to complete my first will.

Used Wilford Smiths to complete my first will. Not a straightforward one at that. Lucy dealt with myself & my partner from the start.
I have to say Lucy was a dream to work with. Very relaxed tho attentive, she immediately grasped my personal situation & came up with a solution which was then executed.
Apart from being extremely professional, Lucy was lovely, very personable & explained everything so clearly that it was impossible not to understand.
Made what I thought was a mammoth problem into a baby elephant!
Although perhaps not the cheapest, certainly not expensive, we Would use again & recommend.

4 de junho de 2024
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Resposta da Wilford Smith Solicitors

Thanks Simon, ill pass on the kind words :)

Classificada 5 em 5 estrelas

Swift and extremely helpful

With my case i needed a swift response as my case was getting closer, i rang multiple solicitors and all said they would get back to me , they never did! Wilford smith rang me back the same day! When I arrived Lewis was my representative, he was really helpful all through the ordeal. He seemed to have all my needs at hand and took all the stress away leadinging Upto court , so a big thank you to Lewis and Wilford smith.

10 de setembro de 2024
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Resposta da Wilford Smith Solicitors

Our pleasure John, happy to help please continue to spread the word :)

Classificada 5 em 5 estrelas

Happy outcome

Very knowledgeable, patience in explaining the whys and how to do things.
Lisa and Lucy do a great job.
Thank you
Margaret Veale

11 de julho de 2024
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Resposta da Wilford Smith Solicitors

Thanks Margaret it was a pleasure to help and ive passed your kind words onto the ladies

Classificada 5 em 5 estrelas

Couldn’t recommend this Solicter’s…

Couldn’t recommend this Solicter’s enough. Lewis Battersby helped me with my case and kept me informed throughout. Thank you

16 de junho de 2024
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Resposta da Wilford Smith Solicitors

Thanks Martin, Lewis is a Diamond and ill pass on your kind words

Classificada 3 em 5 estrelas

Poor communication

Initial contact was ok. They got the job done but lacked immensely in communication it was quite difficult to reach any and when they eventually get back to you answers are vaguely explained. Towards completion I
had to pay so many extra fees its unreal. I found that very frustrating i won't use them again no.

19 de abril de 2024
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Resposta da Wilford Smith Solicitors

Wilford Smith is committed to providing a high-quality service, and if the service is not as expected, we invite feedback to allow us to resolve the problem if possible and assist us to improve the journey for our clients in the future.

It is not in our interests to deliver a service which is not to an acceptable standard. We regret that you have felt the need to leave your review We are sorry that you have felt the need to submit your review.

We would respectfully refer you to our complaints procedure set out in general terms in our client care letter and terms of business sent out to you at the outset of your case with us which includes how you may seek to make a complaint as to the services you have received.

Our Complaints Manager will then address the things you raise in your formal complaint in accordance with our professional obligations

In regards to Extra fees these are all listed in our first communication if certain things arise and a lot can be third party ones that only become known through the transaction.

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