Just wanted to say a massive thanks to Paul & Dennis for sorting out our kitchen flooring. They were very friendly, professional & respectful…… a true credit to willerby. They gave their expert... Ver mais
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Leia as opiniões dos outros
Just purchased a Willerby New Forest Park home. Have come across lots of problems. Electrics wired up wrong. Coving missing in the lounge. Doors and cupboards not lined up. Both showers have leaks co... Ver mais
Visited Livingston showground on Monday afternoon. We were made extremely welcome by Scott . He discussed what we were looking for and then took us to visit 4 holiday homes which were beautifully sta... Ver mais
Had some settlement snagging sorted. The guys on site were very knowledgable and spent time to ensure jobs were completed to the highest standard.
Informações sobre a empresa
Escrito pela empresa
United Kingdom manufacturer of holiday homes. Includes model specification, distributor search by region and company profile.
Informações de contacto
Reino Unido
- willerby.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Static van issues
Jason R & Danny were very professional & courteous and fixed issues speedily going the extra mile when 1 job was not on their list, but they did it anyway.
The only slightly negative point is the time it has taken to get issues fixed, hence 4 stars instead of of 5. Beautifully designed van and pleasant company to deal with

Resposta da Willerby Ltd
Efficient as always
Efficient as always, Our Caravan owners are always happy with great workmanship provided by Willerby.

Resposta da Willerby Ltd
Jason and Danny are both excellent
Jason and Danny are both excellent , extremely helpful, friendly and professional , always a pleasure to see them both.

Resposta da Willerby Ltd
Jason R and Danny were so friendly and…
Jason R and Danny were so friendly and as well as doing the requested repair were able to provide a couple of spare grub screws that had been missing from my curtain poles. Excellent service!

Resposta da Willerby Ltd
Well done Danny & Jason R!
Danny & Jason R were so friendly and efficient, nothing was too much trouble and they left eveything clean and tidy - really great service! Thanks so much!

Resposta da Willerby Ltd
Aftersales . Dave the Willerby repair man /after…
Dave the Willerby repair man /after sales went above and beyond. Very friendly, offered tips and advice about all sorts of products that might help us in the future, and completed repairs quickly and efficiently.

Resposta da Willerby Ltd
Excellent Service once again from Mark and Lee
Mark and Lee are extremely polite, very helpful and complete the works efficiently whenever they visit park to do warranty services.
If the time frames in sending parts and engineers out to park to fix the issues were as good as the service Mark and Lee provide then everyone would favour Willerby and there would not be so much negatively towards Willerby.

Resposta da Willerby Ltd
I’ve delt with Ronnie before he goes…
I’ve delt with Ronnie before he goes out of his way to get things done. but this time he came with Scott to replace a toilet window & frame what a pair of good lads very tidy job & clean and tidy very polite. top lads

Resposta da Willerby Ltd
Met Jason R and Danny at Craigtoun…
Met Jason R and Danny at Craigtoun Meadows, what fantastic guys. Super polite, very professional and went of of their way to help. Five star service, a credit to Willerby!

Resposta da Willerby Ltd
Paul and Dave came today to do a few…
Paul and Dave came today to do a few minor issues. They were very friendly, polite and obliging and did a great job. Could not have expected more.

Resposta da Willerby Ltd
Took months to rectify via agent and…
Took months to rectify via agent and Willerby but Ronnie/Scot came out and did fantastic job to repair the front door and left our lodge spotless when completed and both very pleasant to have around if we have more problems i hope Ronnie/Scot are the pros they send out

Resposta da Willerby Ltd
Outstanding service
It took a considerable amount of time to get a representative to come up and sort out an issue we had but when Danny did come he was amazing. The issue sorted and he checked out 2 other concerns and fixed them as well. He gave lots of advice even down to best cleaning materials. Willerby need more Danny’s.

Resposta da Willerby Ltd
Had engineers attend to the park for…
Had engineers attend to the park for completing work on units Ronnie & Scott are a credit to Willerby cannot fault any issues with the work and customers are pleased.

Resposta da Willerby Ltd
Ronnie & Scott
We can not fault the Willerby engineers they are the best! Ronnie is such a perfectionist! And both Scott and Ronnie are a credit to the company! Such lovely guys! Thank you Lee , Vicky & Kenzie

Resposta da Willerby Ltd
Mark and Lee are fantastic.
Mark and Lee are fantastic.
Working on a holiday park I deal with lots of engineers from different manufacturers. Mark & Lee always stand out as some of the best. Always super friendly and helpful. No job is too much trouble even during a heatwave!! Thanks guy, 5 star service as always!

Resposta da Willerby Ltd
Paul & Steve were very good at sorting…
Paul & Steve were very good at sorting the warranty work to our lodge. Couldn’t do enough thanks

Resposta da Willerby Ltd
The Willerby engineers were exceptional.
The Willerby engineers were exceptional. On arrival they let me know exactly what they were here to do and explained some queries I had clearly and precisely. The were both friendly and informative. They also explained to the homeowner the jobs they were going to do and gave them a n approximate time for how long they would be. Great feedback regarding the quality of both Jason and Danny's work. As a Park Manager, thank you both and Willerby excellent customer service all round.
Dave came to repair our kitchen…
Dave came to repair our kitchen cupboard today. Very pleasant and sorted the problem on first visit. Thanks Dave!! Alan and Nikky Haven Golden Sands

Resposta da Willerby Ltd
Dave, mobile engineer from Willerby
Dave visited our Willerby Dorchester today and rectified a few minor issues we had found during our first couple of weeks of ownership. Dave was super friendly, professional and went above and beyond to rectify the problems. Many thanks to Dave, and our site owners, for organising and ensuring a timely visit to carry out these repairs and adjustments. There are a few outstanding issues that will require parts, so we look forward to Dave returning.

Resposta da Willerby Ltd
Door replacement
Mark and Lee came from Willerby today and did a great job of replacing the door. It was not easy as the frame had to be modified as the doors are now different. Friendly, efficient and tidy service. Good job!

Resposta da Willerby Ltd
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