Just wanted to say a massive thanks to Paul & Dennis for sorting out our kitchen flooring. They were very friendly, professional & respectful…… a true credit to willerby. They gave their expert... Ver mais
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Leia as opiniões dos outros
Just purchased a Willerby New Forest Park home. Have come across lots of problems. Electrics wired up wrong. Coving missing in the lounge. Doors and cupboards not lined up. Both showers have leaks co... Ver mais
Visited Livingston showground on Monday afternoon. We were made extremely welcome by Scott . He discussed what we were looking for and then took us to visit 4 holiday homes which were beautifully sta... Ver mais
Had some settlement snagging sorted. The guys on site were very knowledgable and spent time to ensure jobs were completed to the highest standard.
Informações sobre a empresa
Escrito pela empresa
United Kingdom manufacturer of holiday homes. Includes model specification, distributor search by region and company profile.
Informações de contacto
Reino Unido
- willerby.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
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Repairing the snags
All the snags we had were sorted out by two great guys called Dave and Danny.
No complaints and worked well doing the repairs as a team.

Resposta da Willerby Ltd
Willerby Engineers
Scott and Keegan regularly visit our Caravan Parks and always provide an excellent level of service. They are both polite, professional, and conscientious in their work. They consistently report to the office on arrival, keep us informed of the work they are carrying out, and provide a full update before leaving.
Their communication is excellent, and they always ensure any completed work and outstanding issues are clearly reported. They take pride in their work, are reliable, and always conduct themselves in a friendly and professional manner.

Resposta da Willerby Ltd
Danny and Dave were professional
Danny and Dave were professional, knowledgeable and an overall delight.

Resposta da Willerby Ltd
Richard Murray was excellent
Richard Murray was excellent.
So professional and helpful
Debbie mill beach seaside resort.

Resposta da Willerby Ltd
Dave and Danny have just been and…
Dave and Danny have just been and adjusted my front door ,excellent tradesmen knew exactly what they where doing and very pleasant as well thank you Willerby

Resposta da Willerby Ltd
Dave and Rich attended our Holiday Park…
Dave and Rich attended our Holiday Park today - Two incredible Engineers - go above and beyond for me and the customers. Always happy to answer any questions for us. Both these chaps are an asset to Willerby. Thank you both.

Resposta da Willerby Ltd
I have had Dave and Rick this morning…
I have had Dave and Rick this morning to the door on my Gainsborough. They did not rush the job and hopefully it is done now.

Resposta da Willerby Ltd
I wasn’t aware that the engineers were…The Bespoke Team
I wasn’t aware that the engineers were attending, however we soon sorted out & they got on with the snag list they had.
The guys were cheerful & got on with their tasks, they also gave lots of helpful advice.

Resposta da Willerby Ltd
Paul one of your team came to our…
Paul one of your team came to our caravan recently and sorted problems out we had he was very good gave me advise and nothing was to much trouble

Resposta da Willerby Ltd
Gap at top of door and sticking lock
The door of my caravan had a gap at the top when it was closed , and it was difficult to lock as it appeared it wasn’t aligned properly .
Danny & Dave worked hard to fix it , and I’m delighted with the job they did and their high standard of workmanship .
They were friendly and courteous & insisted I lock & unlock it several times while they were there , just to make sure I was happy with it .
I’d like to thank them both for the efficiency of their work and friendly manner .
I phoned customer service just after 9 this morning and they arrived this afternoon to do the job - excellent customer service from Willerby . Thank you !

Resposta da Willerby Ltd
Willerby sent round Ian,Jon,Matty and…
Willerby sent round Ian,Jon,Matty and Jason, they fixed the cracks in the outside walls,did a beautiful job, very polite guys, cleaned up everything as they went , thankyou,really appreciate the hard work you did😊😊😊😊

Resposta da Willerby Ltd
Just been visited by Mark and Lee from…
Just been visited by Mark and Lee from Willerby. Lovely guys who remedied our snagging list and also answered lots of our questions relating to our recent purchase. We would recommend wholeheartedly

Resposta da Willerby Ltd
Excellent friendly service
I had Lee and Mark come to fix my front door, they done a fantastic job and cleaned up excellently too. Great friendly service.

Resposta da Willerby Ltd
Great teamwork
I would like to acknowledge the great job Jason, Jon & Ian did when they attended a job at Waters Edge Country Park, very thorough and ensured the customer was happy with the work. Would like to recognise Jody & Neil for their help in sending the engineers in response to a call of arms. Be great if you could let me know when the follow up work will be completed. Thanks again

Resposta da Willerby Ltd
Jase & Dennis
Had Jase an Dennis out to look at a Willerby Dorchester on our park yesterday, they visited me in my office to let me know they where here, let me know what they where intending to do and cracked on with the job, then reported back after to let me know they had done what they could do. Jase attends regularly and always is polite, and courteous and clean and tidy, Dennis was also very polite and courteous, highky recommend both these guys for any aftersales issues.
Julie - Aftersales/Operations Manager Dacre Lakeside Park

Resposta da Willerby Ltd
Willerby reskined Pendine sands.
We had our caravan reskined by 3 men from Willerby Wayne, Dave and Matty what a fantastic job they done.Nothing was too much trouble and they went over and above. Job well done thanks guys.

Resposta da Willerby Ltd
Used to be a firm favourite…
Used to be a firm favourite manufacturer of static caravan. Not any more.
We first bought a Willerby Linwood. Great van no complaints. Then upgraded to a Willerby Sheraton Elite. Oh dear, the finish and quality is very poor. The main door and French doors to the front have large gaps in them and when raining, the water pours in. I have to have a bail of towels at both doors to catch the water. Not wind and water tight.
The fitted furniture in the bedroom is sub standard. The fixed chest of drawers come off in your hand when you open them.
We have also just discovered cracks appearing in the main bathroom shower cubicle. Very concerned about this. The van is just over a year old. The quality of shower cubicle in the Linwood was far better in this supposed higher end residential lodge.
Every aspect of the floor creaks, so if you have guests staying. They will be awake after going to the toilet during the night. It is just awful. Over £95,000 for this!
You can't speak to Willerby direct and are at the mercy of them as to when they have enough jobs in place to warrant a visit to rectify issues. They have already been out last year to sort doors which was a waste of time as they are leaking again.
Never again will we purchase a Willerby van. It is awful

Resposta da Willerby Ltd
Very pleasant guys and very…
Very pleasant guys and very professional and excellent at doing their job.
A credit to the company.
Danny and Dave engineers

Resposta da Willerby Ltd
Your staff Jason and Wayne were very…
Your staff Jason and Wayne were very helpful polite courteous and professional in the jobs they done.would highly recommend them to anybody.Thanks again for the great service John Morrison.

Resposta da Willerby Ltd
Just had a Willerby bispoke team here
Just had a Willerby bispoke team here, Ian, Jason and Jon.
Did a great job of sorting the issue we had with the eves on one side of the lodge. To ensure consistency they also did the same to the other side.
Top job thank you

Resposta da Willerby Ltd
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