Williams Handbaked Opiniões 

753
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Ver mais

Classificada 5 em 5 estrelas

Every item ordered was superb quality, just placed another order and can’t wait to get tucked in.

Classificada 5 em 5 estrelas

I’ve ordered from Williams Hand Baked for a number of years now and they’re consistently excellent. Great customer service, beautifully fresh products, and everything tastes amazing. I’ve also sent it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Padaria grossista
  2. Padaria

Escrito pela empresa

Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

753 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(753)

83 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Delicious high quality biscuits

Ordered a few times now and they are just consistently excellent. Putting aside the great packaging and quick delivery, the absolute best biscuits around. The shortbread and ginger biscuits as good as any homemade i have had.

Support small business!

5 de janeiro de 2026
Classificada 5 em 5 estrelas

Lovely company

Lovely company. Very friendly and sell excellent items of quality. Cannot fault their service or attention to detail. Would highly recommend them and their delicious items

5 de janeiro de 2026
Classificada 5 em 5 estrelas

Wonderful service xxx

Just bought two Christmas Big Favourites Hamper Gift Boxs for family and friends, I just want to say this company went above and beyond when I put the wrong message on my note inside one of the boxes, I just want to thank them, their customer service were amazing. Excellent biscuits and wonderful company too deal with, thank you so much.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious biscuits

Ordered a hamper gift box from this company after seeing them at a food show and what a pleasurable experience. Seamless ordering, great customer service and delicious biscuits. Will definitely be ordering again!

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent, 100% recommend

I have been buying Williams biscuits and treats from shops for several years and this year decided to order directly from the company for ourselves and to use as gifts. The quality is fantastic, handmade and luxury. It's all well packed and the customer service is 100%. These people really care about their products. I can't recommend them enough :)

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve ordered many times because the…

I’ve ordered many times because the cakes and biscuits are always so delicious. They make fantastic gifts for birthdays and other occasions, and they NEVER disappoint. I honestly can’t fault them — excellent service every time.

28 de novembro de 2025
Opinião espontânea
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Hi John,

Thank you for such a generous review. We're delighted that you enjoy our products, for yourself as well as for gifting, as well as the service you've received!

Classificada 5 em 5 estrelas

Very quick delivery.

Very quick delivery.. excellent service. Lovely information website to use. Bought for Christmas gift. Not tasted yet, but looks delicious.

27 de novembro de 2025
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Amanda,

We're glad to hear you found our website easy to use, and the delivery fast. Thank you for your review!

Classificada 5 em 5 estrelas

Love everything about Williams…

Love everything about Williams handbaked. Customer service, presentation and definitely the flavour of the bakes.

26 de novembro de 2025
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Thanks Amanda, that's very kind of you to say!

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, the whole parcel arrived in great time and no damage to any of the biscults, highly recommed their biscults and sevice. Thank you Williams. 😊

26 de novembro de 2025
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Hi Julia,

Thank you for your lovely review. We hope you enjoy your bakes!

Classificada 2 em 5 estrelas

Very disappointed with the packaging

I was disappointed with the packaging. The box was for a gift. You had taped the box up with your tape with your name on, so I opened it, expecting to see a gift box inside, but there wasn't one. I now have to sellotape the box up again and it looks awful. Very disappointed given the price.

26 de novembro de 2025
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Hi Carolyn,

I'm really sorry to hear that you were disappointed with our packaging.

We've never included a box-inside-a-box for any of our online orders. When we first started selling online, we did consider this as an option but felt it would be a waste of packaging. After thousands of orders, our customers seem happy with the packaging as it is, which is reflected in our high returning-customer rate.

This year we have introduced mailing bags, as so many customers order as gifts and we'd rather the shipping label wasn't on the box itself. It also helps packages stay dry at this time of year.

I hope that goes some way to explaining our position, and I do hope the recipient enjoys the contents of the hamper you ordered. If you'd like to contact me directly, please do! My email address is rory@williamshandbaked.co.uk.

Kind regards,
Rory

Classificada 3 em 5 estrelas

A little bit disappointed for the price

A little bit disappointed for the price

27 de outubro de 2025
logótipo da Williams Handbaked

Resposta da Williams Handbaked

Hi Greta,

I'm really sorry to hear that. Would you able to provide some more information by email and I'll try my best to help? We hate to see any customers disappointed with our products or service.

Kind regards,
Rory

rory@williamshandbaked.co.uk

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