Willowbeanchocolate Opiniões 114

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent ordering process, ordered a box of 6 added choice of flavours in message box. Arrived quickly and well packed. Opened and look fantastic and amazing smell of chocolates. Pure luxur... Ver mais

Classificada 5 em 5 estrelas

Beautiful chocolates, a lot of love and time has clearly gone into them. Niamh actually called me to explain that the egg I ordered wouldn’t arrive before Easter and that she only had 4 of one of the... Ver mais

Classificada 5 em 5 estrelas

I don't know what more I can say about these delicious and amazing chocolates that are hand crafted by Niamh. The coconut provides a lush, creamy texture that pairs beautifully with the warmth of va... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

These chocolates are in a lovely hardy box. On opening, they are a feast for the eyes. Beautifully prepared, shiny glossy perfection. Colours and decoration are beautiful and understated. Then t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Chocolate artesanal
  2. Loja de chocolates
  3. Confeitaria

Escrito pela empresa

Delicious handmade and hand decorated chocolate made in Wales UK, A small business with only 1 staff member operating from home


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Pure luxury

Excellent ordering process, ordered a box of 6 added choice of flavours in message box. Arrived quickly and well packed. Opened and look fantastic and amazing smell of chocolates. Pure luxury, must try and you will order again.

6 de maio de 2026
Classificada 5 em 5 estrelas

Little boxes of gorgeous yumminess

Beautiful chocolates, a lot of love and time has clearly gone into them. Niamh actually called me to explain that the egg I ordered wouldn’t arrive before Easter and that she only had 4 of one of the boxes of 6 chocolates I’d ordered so she obviously cares about her customers. The lime passionfruit chocolates are utterly divine. Really high quality chocolates made with love and attention. And the egg was delivered on Easter Day. If you want a little box of gorgeous yumminess for you or someone else, these are the chocolates.

1 de abril de 2026
Classificada 5 em 5 estrelas

Quality

Efficiency, speed of despatch, and the excellent quality of the chocolates.

10 de março de 2026
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Thank you so much Ferdinand, I am so pleased you continue to enjoy them! x

Classificada 5 em 5 estrelas

Beautiful chocolates that are works of…

Beautiful chocolates that are works of art. Almost too beautiful to eat. Luckily they taste as good as they look. Beautifully balanced flavours and expertly made chocolate.

13 de março de 2026
Opinião espontânea
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Thank you so much Mike, I am SO glad that you like them!

Classificada 5 em 5 estrelas

Beautiful chocolates

Beautiful chocolates. Bought them for my husband and he loved them. I was even lucky enough to be given one so I know they tasted great.

8 de fevereiro de 2026
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Thank you so much Samantha, I am so pleased you enjoyed them x

Classificada 2 em 5 estrelas

It may be that my taste has changed…

It may be that my taste has changed over time but I found your chocolates far too sweet. Everything else was excellent - packaging, presentation, appearance - but I could only manage one chocolate, sorry! My husband seemed happy with them, however, and has finished the remaining five.

6 de fevereiro de 2026
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Thank you for your feedback Susan x Unfortunately, chocolate usually is sweet. My fillings are not usually any sweeter then normal chocolate is but with the citrus blends i do add a little more honey for example to balance the sourness - but I don't believe that it makes them too sweet? Perhaphs you might like to try the dark chocolate ones in future? dark chocolate is a bit more bitter and less sweet, it might suit your taste a little more :)

Thank you x

Classificada 2 em 5 estrelas

Chocolate decent but poor assortment.

The chocolate is decent but customer service stinks as does the assortment. Purchased the 24 box assortment but they only included 6 flavours in the box which meant 4 of each flavour. In my box, it looked like they were trying to get rid of the poor selling flavours. Showing very few of the ones online and they included two different versions of cherry and two different versions of chilli/pepper and if you don't like that (which we don't) it is tough luck. You expect to get the odd flavour you don't like but when they only give you 6 choices, you have a lot of pieces you don't like. When contacted, customer service more or less said tough. If you have to buy, don't go for the large assortment.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Dear Jason,

Thank you for taking the time to share your feedback.

As noted on my website, the assorted boxes contain a minimum of six different flavours. As a small-scale chocolatier, I do not always have more than six varieties available at any one time, and the selection reflects what is freshly made and in stock each week.

I am sorry to hear that you were disappointed with the selection you received. As the flavours included are a weekly assortment of what is available in the shop, I was unfortunately unaware of your dislike of cherry. Had you contacted me in advance to request its exclusion, I would have been more than happy to accommodate this.

Each assorted box includes a combination of some of my newest creations alongside established best sellers. I aim to provide a balanced and interesting variety, occasionally incorporating more unusual flavours. These are by no means poor sellers—most varieties regularly sell out before the end of the week.

I did offer to refund the cherry chocolates that were not to your taste, and I am sorry that you felt my customer service did not meet expectations. I made every effort to respond promptly, including taking time out of my weekend to address your concerns and find a suitable resolution.

Kind regards,
Niamh

Classificada 5 em 5 estrelas

Beautiful works of art chocolates…

Your beautiful works of art chocolates are deliciously stunning and delightfully yummy 😋 😍

1 de fevereiro de 2026
logótipo da Willowbeanchocolate

Resposta da Willowbeanchocolate

Thank you so much Gloria! x I am SO pleased you enjoyed them! x

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