Willowhair Opiniões 

181
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

At Willow - they look after you. The people are fun and attentive. They don't make you feel judged or embarrassed about the state of your hair (even when maybe they should!) and they fix the probl... Ver mais

Classificada 5 em 5 estrelas

Having thick curly unruly hair, I've never had a style that has retained a smartness or shape as it grows out, but my cut at Willow from Jason has completely changed the way I feel about my hair. Ge... Ver mais

Classificada 5 em 5 estrelas

This is a top notch salon in the area, and my stylist is extremely good. I've got difficult curly hair to deal with, and had no idea what was needed, but Jason has been consistent and allowed my hair... Ver mais

Classificada 5 em 5 estrelas

A very pleasant experience both from the person who washed and treated my hair together with Sarah who did an excellent cut and blow dry and was extremely friendly

Informações sobre a empresa

  1. Cabeleireiro unisexo
  2. também em
  3. Cabeleireiro
  4. Cabeleireiro ao domicílio
  5. Loja de produtos para cabelo
  6. Salão de beleza
  7. Técnico em extensão capilar

Informação fornecida por diversas fontes externas

Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(181)

39 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Had a lovely morning

Jason is a very knowledgeable and experienced stylist and I am delighted with my new haircut. Look forward to my next visit, the place was spacious and relaxing. Reception and assistants all very attentive and helpful too.

25 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

The best salon in London.

I have been going to Willow as long as I can remember. That is, in itself, is testament to how good I think it is. The best salon in London at an affordable price. Well done Sarah and her team.

17 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Willow - my trusted friendly local salon!

I have been coming to Willow as a client of Sarah's for many years - it is my trusted friendly local salon. The atmosphere is relaxed, and you always get excellent advice, and my hair looks fantastic again after a year of lockdown and neglect!!!

26 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Superb Hairdressing

I have had my hair done at Willow for years....my present stylist is Sarah....She does my colour, my cut and regularly gives me a blow dry. In all these different areas of hair dressing she is superb and deeply experienced. I now trust her to advise me on style, length and colour variation. I know I am in the best hands and value her skill enormously....I unconditionally recommend her.

22 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great!

I came to Willow for help with a failed haircut. Sarah asked great questions, quickly sorted what I was looking for, and got right to it. The shampoo was marvellous and Sarah was friendly and warm throughout the trim. When I had to dash, she accommodated by expediting the blow-dry and payment process. My hair looks great, lots of compliments, and I'm confident Sarah will effortlessly handle future hair requests. I'll be back.

18 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing gents cut by Sherean…

Had an amazing gents cut by Sherean (found out what I have been wanting for years is called a ‘fade’) 👌Such a warm and welcoming environment by Kate. Will keep going back for sure and highly recommend!

26 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

I went here to get rid of some brassy…

I went here to get rid of some brassy orange tones from a bad home box dye, left with the same colour !, hair looks no different but that privilege cost me £198,
Did call them the day after to explain I was not happy and to find out why it was so expensive, was informed I had a toner and I also had a T section done, well I had 3 foils put on either side of my head and apparently that was it!!!!! Nothing on top. Did ask for a callback from the manager who never called, would not recommend.

26 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Hi Sarah,
I would like to apologise again that you aren't entirely happy with your hair, and whilst we appreciate your review, I would like to address a few things, as we feel it's missing some relevant information. You mention you were charged £198 for a Toner and a T-section (6 foils) when in fact that charge was for 18 foils, 3 toners applied on your head to cover the different bands of colour plus a hair cut and a blow dry. What you had with us is in fact called a colour correction, and we charged very reasonably given you were with us for 3 and a half hours in total.
You did receive a call back from your stylist within an hour of you informing us you weren't happy, who then informed myself (manager) and offered for you to come back in for us to rectify any issues you had immediately. Before allowing even 12 hours for me to consult in depth with your stylist and get back to you, you had written this review. I have prior to writing this reply spoken to you and again offered for you to come back in, which you have refused.

Due to box dyes and various other colour applications over time, not only was the colour of your hair many tones of brassy oranges and yellow it was also in pretty poor condition and therefore we were limited on what we could do to it without further damaging your hair.
We discussed in depth with you what the plan was to be, you said you were happy and so we went ahead. You complimented our work at the end and tipped your stylist, so we feel a little confused as to why you have written such a review. Either way it is always our priority to make sure our clients leave happy with their hair, so our offer still stands for you to come back to see us or to contact me offline to discuss this further.

Kind regards,
Sarah

Classificada 5 em 5 estrelas

Just excellent

Only my second visit today but I know I'll return for years to come. A lovely salon, friendly staff and excellent hair styling.

26 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

What a treat today!

What a treat today to have my hair cut and coloured by the lovely Michelle! Willow hair is a clean and safe environment with skilled, professional and friendly staff.
Highly recommended.
Pauline C

26 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Natalie-amazing

I saw Natalie and she was great. Did my beautiful colour and cut. Wonderful experience. Thank you

24 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Hi, So glad you're happy with your hair. Thank you for reviewing us and being such a wonderful client.
Best, Kate.

Classificada 5 em 5 estrelas

Felt right at home from the off

Felt right at home from the off! Thank you Kate and Natalie!

24 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Hi Justin, thanks for taking the time to review us. Was lovely meeting you, hopefully see you again soon! Best, Kate.

Classificada 5 em 5 estrelas

Can't recommend enough - great salon!

Super friendly and efficient salon. My family and I are loyal customers and have been so for over 20 years! I would recommend all the stylists here, especially Sarah, the owner.

15 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Thank you for taking the time to review us :) Best, Kate

Classificada 5 em 5 estrelas

Fantastic!

I went to Willow Hair today for the first time. Natalie did my hair and I have never been happier. The colour and cut are amazing. Very nice vibe there too, relaxed and they make you feel very comfortable. Think I’ve finally found my hairdresser!

14 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Hi Rita,

Thank you for such a lovely review, we are very glad you are pleased with your hair and enjoyed your experience with us, we look forward to welcoming you back soon :)

Best, Kate

Classificada 5 em 5 estrelas

The best

Great salon, lovely friendly and welcoming environment. Michelle has been cutting my hair for years and is brilliant.

12 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Thank you for your review Deborah!

Classificada 5 em 5 estrelas

Been visiting for nearly 10 years now and still absolutely love coming here!!

Absolutely lovely and welcoming staff, the colour of my hair is always perfect (no matter what colour or style I ask for) and it's cut exactly as I like it each time (no matter who is cutting it). The salon is always clean, uses great products - and finally, the partnership with the Italian restaurant next door to get great coffees brought over is an added bonus!!

11 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Thank you for your review Kirsi :) We look forward to seeing you again soon, coffee in hand. Best, Kate

Classificada 5 em 5 estrelas

Relaxing experience and great hair cut

It was great to get back to the calm and relaxing atmosphere of the Willow salon. Sarah gave me a great haircut and a fantastic colour, it really lifted my spirits. Just what I needed after "lockdown hair" I also enjoyed a relaxing head massage when the conditioner was applied. Others have complemented me on my hair, I couldn't ask for anything more!

10 de maio de 2021
Opinião espontânea
logótipo da Willowhair

Resposta da Willowhair

Thank you so much for your review. Very glad you enjoyed your experience and got a lift from your new hair :) exactly what we like to hear. All the best, Kate

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais