Wilson Storage - Cheltenham, Bay Rd Opiniões 

We have used Wilson Storage on a couple of occasions to store items during house moves. We couldn’t be happier with the service we have had and a particular shout-out to John at Bay Rd must be made.

Staff is very friendly and helped me a lot, will recommend to friends

Very Helpful staff . Nothing too much trouble
Very clean storage units and surround

Very good & friendly service. Help to select the correct size unit was very useful. John is worth having a chat with even if just to work out what options might help.

Super helpful service and imparting of product knowledge and options.

I used Wilson at Cheltenham for nearly 10 years. The staff at Cheltenham were just wonderful to deal with at every opportunity. Every staff member was friendly and helpful but Denise deserves a special mention as being even better. The level of customer service was just off the charts. The only reason I didn't give Wilson 5 stars was the actual company itself. Price rises happened every single year and they were always well above inflation. If a payment is late by even a couple of days, there is a hefty late payment fee. As such, please see my review as a six star review of the staff at Cheltenham and a three star review of Wilson the parent company.

Excellent and professional service. Very detailed and flexible plan and reasonable rate.

Office was not helpful with initial rental. Layout numbers for outdoor space was confusing. Has been fixed since but during initial period staff were condescending.

Location of my unit was very close to the drove in area. This meant less time required to unpack!

- great accessibility
- secure storage
- good customer service
- complimentary use of van when moving in
But could have also provide complimentary use of van when moving out, if customer had a very good payment history as a small token of patronising Wilson Storage.

I need more stars for Wilson Storage 🌟. Brett, Denise and John have been fantastic. They kept me safe,sorted and secure since 2016. Brett copped me the most and always with a smile and pat for my dogs. Thanks Guys. You’ve been great and if needed… I’ll be back. 🙏🌟🙏🌟

The Wilson’s facility was secure, clean and easily accessed. The trolleys were in good order and the staff were friendly and efficient.

Customer service is amazing, these guys go over and beyond every single time. The facility is second to none always immaculately clean , safe and secure.

Great service

Clean, generally responsive and helpful.

Such friendly, quick service from both John & Jarrod, getting everything sorted with no hassle at all. Unit was clean and ready for move in, and the security is excellent.