Wings Skoda Opiniões 

181
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Specia... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just a few words of thank yous to Jose and the team of Wings (Skoda) Peterborough who helped me buy the right car for me and my requirements, incl., CO2 emissions, towing capability, affordab... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although there was more to do to my car when it went in for its service, than originally expected, Tasha was helpful and communicative throughout. She arranged for everything that could be done while... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

Founded by Paul Wing, Wings Skoda is East Anglia’s largest specialist Skoda retailer, now covering all of Cambridgeshire, Norfolk & surrounding counties. Our company started from the humblest of beginnings & is now recognised as one of the shining lights of the Skoda network.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(181)

137 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kodiaq boot liner

It was easy to place my order for a boot mat and really helpful to know that the team would be in touch if my order would not fit my vehicle. Delivery was prompt and I’m thrilled with my purchase. It’ll help to protect our car boot from the buggy being pulled in and out on a regular basis!

25 de agosto de 2026
Opinião espontânea
logótipo da Wings Skoda

Resposta da Wings Skoda

Thank you for your lovely review. We're delighted you found the ordering process straightforward and that your boot mat arrived promptly. We hope it does a great job of keeping your car protected, and we really appreciate your support.

Classificada 5 em 5 estrelas

Minor damage promptly dealt with.

The roof bars arrived on time. However when I opened the package there was some minor damage; two chips and a small dent. After contacting Wings Skoda, Mark quickly offered a 10% discount or return for a full refund. Since the bars were usable and the damage was cosmetic, I accepted the discount. This was paid promptly. Excellent service.

13 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your review. We're sorry the roof bars didn't arrive in perfect condition, but we're pleased Mark was able to resolve the issue quickly and to your satisfaction. We really appreciate your understanding and your kind comments about the service you received.

Classificada 5 em 5 estrelas

Service Car …

Over many years and couple cars I have always had a good experience with both the Sales and Service Teams. When my car is booked in for service,I receive a courtesy call the day before. On the day Leanne was very kind and helpful. She kept me informed of how service going and when it would be ready drive away. Processed paperwork promptly and went through it with me it's always the small touches such as coffee whilst booked in that I appreciate as although busy always make the time to offer this. Leanne customer service 5star.

22 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review and for your continued loyalty over the years. We're delighted Leanne made your latest visit another positive one and looked after you so well throughout. We'll be sure to pass on your kind comments, and we look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Service experience

My car was booked in for a service, I received a courtesy call the day before.
On the day, Lea was very kind and helpful, she rang me to say that my service was taking place and that there would some advisories would I like the work to be done while it was on the ramp or re arrange for another time, she explained what it was and told me the pricing etc, she then rang to inform me that my car was ready and to not rush that she would still be there till 1 as she knew I needed to wait for a lift to collect my car, when I returned to the garage she explained all the paperwork and was very kind and helpful :)

15 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review. We're delighted to hear Lea looked after you so well and kept you informed throughout your service. We'll be sure to pass on your kind comments, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

I just want to say a huge thank you to…

I just want to say a huge thank you to the whole team as always the pinnacle of excellence. Tasha was awesome her customers service was 5☆ and was such a pleasure to meet. Thank you Tasha. Also great to see Kieran as always is undeniable a great sales rep for the company. Never a problem that he cannot sort. Great team guys. Russell

18 de agosto de 2026
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Resposta da Wings Skoda

Thank you for such a fantastic review, Russell. We're delighted to hear Tasha looked after you so well and that Kieran continues to make such a positive impression. We'll be sure to pass your kind comments on to them both, and we really appreciate your continued support.

Classificada 5 em 5 estrelas

The service was as always excellent

The service was as always excellent as are the staff who without exception have always been friendly and personable, its always the small touches such as a coffee whilst being booked in that i appreciate as although busy always make the time to offer this.

20 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review and continued support. It's great to hear our team consistently makes you feel welcome and well looked after during your visits. We really appreciate your kind comments and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Another Great Experience at Wings

I had a service today. Great communication beforehand, and very welcoming on arrival. I was advised of things that showed up, and give an exact price to put them right. Paul and Tasha, who looked after me, were professional, patient, and friendly. Clear paperwork about what was done.
I have been using Wings Škoda of Peterborough for some years and have always found them first class. Everyone is helpful, communicate well, and take time to listen. The site itself is immaculate, and easy to be in.
Obviously, I will continue to go Wings, and I can fully recommend them to anyone.

20 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your fantastic review and for choosing Wings Škoda over the years. We're delighted Paul and Tasha looked after you so well and made your latest visit another positive experience. We really appreciate your continued loyalty and recommendation, and we'll be sure to pass your kind comments on to the team.

Classificada 5 em 5 estrelas

Excellent service and helpful

I always have my Skoda serviced at Wings. I pay a monthly plan which works out well. Everyone is super friendly and helpful. Would thoroughly recommend.

18 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review and for continuing to choose Wings Škoda for your servicing. We're pleased to hear you always receive such friendly and helpful service. We really appreciate your recommendation and look forward to welcoming you back again soon.

Classificada 4 em 5 estrelas

Tasha

Tasha, was very helpful.
thankyou for looking after me today.

18 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your kind review. We're pleased to hear Tasha looked after you so well during your visit. We'll be sure to pass on your thanks, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Very happy with the service I received…

Very happy with the service I received from Lea today. Thank you.

18 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your kind review. We're delighted to hear you were so happy with the service you received from Lea. We'll be sure to pass on your thanks, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Exceptional Lea

From the start, met in the car park by Jacob and advised where to go. Lea, although obviously busy, stopped what she was doing and paid full attention to my car needs. Once sorted Lea led me to a quiet area where I could essentially work in peace and quiet. An issue with my tyres meant that Lea came to discuss, giving me the options price-wise and time for a premium.delivery. All this time I had been mulling over buying a new Kodiaq that Lea cheerfully engaged with me about. Finally Lea came to tell me my Superb was ready asking again about a Kodiaq which by now was a running joke. I paid my bill and Lea was great, timing my interest perfectly she called a salesman and Dean was then able to go through a PCP with me for a new Kodiaq. Probably my most expensive free service ever. Lea should consider Sales and a huge thank you to her.

18 de agosto de 2026
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Resposta da Wings Skoda

Thank you for such a fantastic review. It sounds like Lea made quite an impression and looked after you brilliantly throughout your visit. We'll certainly pass on your wonderful comments to her — and perhaps we'll have to keep an eye on her around the sales department! We hope to see you back at Wings Škoda again soon, whether in your Superb or perhaps a new Kodiaq.

Classificada 5 em 5 estrelas

Service Reception

The service reception team managed to fit us in at short notice and throughout the process they were cheerful, friendly, knowledgeable and very helpful. A great service.

8 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review. We're delighted our service reception team could accommodate you at short notice and make your visit such a positive experience. We really appreciate your kind comments and look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Skoda - lovely car dealership

Every time I go to Skoda for a service everyone is always very helpful. They are really good at keep you informed of the progress especially since I sit and wait, they make sure to show me where the tea/ coffee is and check in with me. I also like they allow dogs which is a great plus for me. Lea especially in the service department is always really happy, helpful and understanding if you needed anything.

4 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review and for continuing to choose Wings Škoda for your servicing. We're delighted to hear you always feel well looked after, and we'll be sure to pass your kind comments on to Lea. We're also very pleased our dog-friendly showroom gets your approval!

Classificada 4 em 5 estrelas

Friendly staff and good facilities

Tasha was lovely and friendly, really helpful with getting everything sorted. Repair took a lot longer than expected, which was annoying, but got to see in the air con and was well looked after whilst I waited.

13 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your review. We're pleased to hear Tasha looked after you so well during your visit, particularly while the repair took longer than anticipated. We appreciate your patience and will be sure to pass your kind comments on to Tasha.

Classificada 5 em 5 estrelas

Great customer service

Wings Skoda are always different to other dealers, they actually care about their clients. This time my car needed a service and updates running, Lea made sure my service and courtesy car were sorted out seamlessly, whilst making sure that I was benefitting from the best service plan pricing model available. She kept me informed throughout the process and made sure that anything the car needed was sorted without effort. Fantastic service and highly recommended.

10 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your fantastic review and recommendation. It's wonderful to hear that Lea made everything so seamless and ensured you were well looked after throughout your visit. We'll be sure to pass your kind comments on to her, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Excellent service from Tasha today when…

Excellent service from Tasha today when I took my car for its first MOT. She was very friendly from start to finish, brilliant customer service

12 de agosto de 2026
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Resposta da Wings Skoda

Thank you for your wonderful review. We're delighted to hear Tasha made your first MOT visit such a positive experience with her friendly and helpful service. We'll be sure to pass on your kind comments, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Fast service

I needed to get that special part which is unique to each car-I don’t know what it’s called but the guy at the tyre place managed to break it so it was a relief to get a replacement so quickly. The garage should have paid but sometimes a quiet life is preferable.

23 de julho de 2026
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Resposta da Wings Skoda

Thank you for your great review. We're pleased we were able to get the replacement part you needed quickly and get you sorted without any further hassle. We really appreciate your feedback and look forward to helping you again in the future.

Classificada 1 em 5 estrelas

Shocking

What a truly terrible experience I had here with salesman Jacob Carty.. if you could call him a salesman more like a cowboy who was still wet behind the ears.

I needed a bigger family car due to recently having a baby, so thought I would come to a main dealer to get a decent second hand suv where I would be looked after..

The Karoq I came to view was a 2024 plate at £20,000. I viewed the car but I was going to walk away from it due to lacker damage on the roof from bird poo, Jacob’s response was “ it’s a used car it is what it is” Kieran the sales manager over heard and went to look at the car and said no you’re right we can’t sell a car in that condition we will respray the roof. I agreed to have the car and was due to pick it up on Monday the 27th of August.

The day of handover arrived, I checked the car over yes they had resprayed the roof but as there was three old bird poo splatters which had all damaged the lacker, two on the roof on the inside of the roof bar and another on the outside of the roof bar which they had left due to it being on the top edge of the pillar, to many people they would still view that as the roof of the car. Jacob saw I was unhappy the car had lacker damage as anyone would buying a car for 20k, all he could say was it’s a used car and that they didn’t respray the pillar as it’s a different part of the car. Funny how Kieran had previously said we can’t sell a car in that condition with lacker peeling but they still were trying to hand the car over to me with lacker peeling.. shocking from a main dealer to be honest.

I told Jacob I wanted my money back and I wasn’t having the car as I was generally unhappy with the whole experience so I asked for a refund. When checking the email he had sent to accounts requesting the money be paid back to me, I checked the email and I was lucky I did as he couldn’t even type my account number in properly and when I went back into the dealership to mention the number being wrong he seemed to find it amusing his response was “ yeah you would of been ringing me up asking where your money was” as he chuckled… yes of course anyone would be when you’re talking about thousands of pounds!

Jacob and Kieran tried to get more money out of me to have the pillar resprayed to rectify the remaining lacker damage and were adamant I wouldn’t get my £500 deposit back… luckily I raised a complaint at Škoda head office and dealt with a lovely woman called Shareen ( not sure on spelling) but thankfully I got my £500 deposit back after a shocking experience.

I cannot believe how I was treated by this dealership, I didn’t receive one phone call or email from Jacob in the ten days between reserving the car and handover, when I rang him to ask for an update his response was “ what can I do for you” well I wanted to know if the car had its service, had been through the workshop for its 130/140 point check , if the roof had been resprayed and lacker damage had been rectified before I transferred my funds over.

I found Jacob extremely unprofessional, he was trying to be a dirty salesman but clearly doesn’t have enough experience yet to pull it off , very patronising throughout the whole experience and has zero personality you would expect to find him in a back street used car garage not a main dealership.

If I could give this place 0 stars I would. Avoid this dealership if you want a second hand car as they wont appreciate your purchase and will more than likely look down on you.

27 de julho de 2026
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logótipo da Wings Skoda

Resposta da Wings Skoda

We are sorry to hear that you were dissatisfied with your experience.

We would like to clarify that following your initial visit, we agreed to carry out rectification work to address the areas of lacquer damage that had been identified on the vehicle. This work was completed prior to the scheduled handover. Upon collection, you raised a concern regarding a further, much smaller area of staining that had not previously formed part of the agreed work.

Whilst we always strive to reach a mutually satisfactory outcome, it became apparent that we were unable to meet your expectations on this occasion. As a result, we agreed to cancel the order and arranged for your reservation deposit to be refunded in full.

We are particularly disappointed by a number of the personal comments made about members of our team. Our employees work hard to assist customers professionally and respectfully, and we do not believe the characterisations made in this review fairly reflect the manner in which they conducted themselves. We are, however, grateful for all feedback and continually review our processes to ensure the best possible customer experience.

Ultimately, although we were unable to reach an agreement and proceed with the sale of this vehicle, we believe cancelling the order and parting on amicable terms was the most appropriate outcome for all concerned. We wish you and your family all the best and hope you are able to find a vehicle that meets your requirements.

Classificada 5 em 5 estrelas

My experience having my MOT done todat…

My experience having my MOT done todat was seamless, from booking in with Tasha to receiving my keys and pass paperwork back.
Thank you so much.

8 de agosto de 2026
Opinião espontânea
logótipo da Wings Skoda

Resposta da Wings Skoda

Thank you for your wonderful review. We're delighted to hear your MOT experience was seamless from start to finish. We'll be sure to pass your kind comments on to Tasha, and we look forward to welcoming you back to Wings Škoda again soon.

Classificada 5 em 5 estrelas

Very good system

Very good system, to ensure products match the model of car perfectly. Very quick replies with any enquiries, staff member Mark Cook was very helpful and efficient.
Would recommend this service, will use again in future

3 de julho de 2026
Opinião espontânea
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Resposta da Wings Skoda

Thank you for your fantastic review. We're delighted to hear you found our compatibility checking process so helpful and that Mark provided such efficient service. We really appreciate your recommendation and look forward to helping you again in the future.

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