Faithway provided an amazing experience. I booked last minute, and Jazz was understanding and accommodating, making the process hassle-free. The team handled pick-up and drop-off smoothly. Despite a s... Ver mais
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Wise instantly obtained about 10 competitive quotes for our moving job, and was an easy place to accept the quote we chose. Communication with our chosen supplier through was was quick and easy.
They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... Ver mais
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I couldn’t be happier with the service! I had my new 2025 Yamaha R7 transported, and the whole process was incredibly smooth from start to finish. Communication was excellent throughout, and th... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de mudanças
- Serviço de correio expresso e entrega
- Serviço de entrega
- Transportadora de pianos
- Empresa de transporte marítimo
Escrito pela empresa
WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.
Informações de contacto
Nova Zelândia
- support@wisemove.co.nz
- wisemove.co.nz
4,9
Excelente
914 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Great communication and excellent…
Great communication and excellent service. No extra charges/hidden fees etc. Team was friendly and professional.
Highly recommended!
17 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for your wonderful review! We're so pleased to hear you found the team's communication excellent and the service friendly, professional, and transparent. Your recommendation means a lot to us, and we truly appreciate your support. We hope to help you again with any future transport needs.
Great communication
Greats communication, were there when they said they would be, will definitely be using in the future
17 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for your great review! We're delighted to hear everything went smoothly with your move and that the communication and timing of our team met your expectations. We really appreciate your support and look forward to helping you again in the future!
These guys did a really good job of…
Went with S&P Transport Ltd. for a moving truck. These guys did a really good job of moving one bedrooms’ worth of furniture and boxes. They had excellent communication making sure to call 20 minutes before arrival and were excellent at making sure all products stacked safely for travel from Auckland to Wellington. Unfortunately, I managed to have more than estimated and whilst sharing a truck with other deliveries this meant an extra charge of $200. This was completely understandable as they allocated based off what you send as an estimate. My advice to anyone booking would be to over estimate how much you will be bringing. Overall, really nice guys and super strong to help lift everything.
18 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for taking the time to share your experience! We're glad S&P Transport Ltd. took great care of your move and kept you well informed throughout the process.
We also appreciate you highlighting the importance of providing an accurate volume estimate. It can make a big difference when planning shared-load transport and helps avoid unexpected adjustments on moving day.
Thanks again for your recommendation, and we hope to help with your next move!
Great company to deal with
Great company to deal with. The whole transaction was seamless and professional. Would definitely use again. I transported from Christchurch to Nelson
14 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for your wonderful review! We're so pleased to hear your move from Christchurch to Nelson was seamless and professional from start to finish.
We truly appreciate your support and look forward to assisting you again whenever you need us.
Very disappointing experience with Wise…
Very disappointing experience with Wise Move.
I was quoted NZ$620 even though the collection date and time had not yet been confirmed. After the seller finally confirmed the pickup time, I was told the price had to increase because the original quote was supposedly based on fitting my booking into the company's internal transport schedule. This explanation makes no sense, as no collection date existed when the quote was provided.
I had also provided all the details of the items to be transported from the beginning. Despite this, I was later told the load would not fit in a van and would require a truck, resulting in another price increase. This should have been identified before the quote was issued.
In the end, the original NZ$620 quote became NZ$1,150—almost double the price.
I found the service lacking in transparency, professionalism, and accountability. Customers should be able to rely on the quotes they are given without being forced to pay significantly more due to poor planning or incorrect vehicle assessment.
I cannot recommend Wise Move based on my experience.
Your reply is simply not true.
There were no changes to the collection date because no collection date had ever been confirmed before I provided the actual pickup date and time. From the very beginning, the two tracks were clearly listed in my original request and were also visible in the photos I sent. Claiming this information was provided later is false.
Accepting the revised price was not a choice. I had a scheduled trip and no time to find another transporter, leaving me with no realistic alternative.
The reality is that the company provided a low initial quote based on the assumption that my shipment could be combined with other deliveries on a date that suited its own internal schedule—not one that had ever been agreed with me. As soon as I confirmed the actual pickup date, the company changed the price dramatically and attempted to justify it with explanations that do not reflect what actually happened.
This experience was misleading, unprofessional, and resulted in excessive additional charges that I should never have been asked to pay.
15 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Hi Leno,
We’re sorry to hear that you were disappointed with your experience, but we would like to clarify the circumstances surrounding the price changes.
Collection date:
Your original request listed 13 July as the collection date. When NZ Home Movers submitted the $620 quote on 11 July, they also stated in their message to you that it was for collection on 13 July and delivery on 14 July. You accepted the quote and said you're still waiting for the seller to confirm the time.
The seller did not confirm availability until the evening of 13 July and advised that collection would instead need to take place at 1 pm on 14 July. As this was a change from the date originally quoted, the carrier could no longer include the job in their planned backload and advised that a dedicated trip would cost $850. You agreed to proceed with the revised quote.
Vehicle and load requirements:
The written request described the individual bifold door panels and stated that they would be dismantled into separate panels (the first bifold door is about 6 panels, size 1.1m wide and 2.52 high and the second bifold door is made up of 5 panels, 84cm wide and 2.51 high). It did not mention that the additional beam or tracks were also included. The carrier brought a van that would fit the panels, but when they discovered that the load included 2 panel beams measuring 4.8m - 5m, they had to get their truck to fit the panel beams, hence they had to increase the quote.
We understand that you were unhappy with the revised prices. However, after reviewing the original request and full message history, the changes were not made without explanation. They resulted from the collection date changing after the quote was accepted, and additional components affecting the vehicle were required.
Kind regards,
Wise Move
5 stars
Found a very cheap quote and service was great. I only made contact 48 hours before the moving date and I changed the pick up time twice. They were very accomodating. They did most of the work even though I offered.
I had around 10 quotes within a few hours.
15 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for the fantastic review! We're glad you received plenty of quotes quickly and found a great carrier for your move.
It's great to hear the team was flexible with your last-minute booking and changing pickup times, and that they made the move as easy as possible. We really appreciate your support!
Resposta da Wise Move
Thank you for your 5-star review! We're pleased to hear the process was quick and easy, and that your delivery was completed on the same day.
We appreciate your support and hope to help you again in the future!
found the wisemove.co.nz site awesome…
found the wisemove.co.nz site awesome to deal with , fast response and great prices
9 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for the great feedback! We’re glad you found Wise Move easy to use and were happy with the quick responses and competitive prices. We really appreciate your support.
Jason and Justin were amazing to deal…
Jason and Justin were amazing to deal with. Highly recommend and will use again. Thank you guys!
9 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for the lovely review! We’re so pleased to hear Jason and Justin were amazing to deal with. We really appreciate the recommendation and look forward to helping again in the future.
Great service from home movers ltd
Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao. Over night delivery, would definitely reccomend, 11/10.
7 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for the amazing review! We’re glad the team provided great service and got everything delivered safely despite the challenging conditions. We really appreciate your recommendation.
Resposta da Wise Move
Thank you for the great feedback! We’re glad to hear the service was fast and communication was consistent throughout. We really appreciate it.
Would highly recommend Frontline Moves
Would highly recommend Frontline Moves. Professional, on time, communication excellent and did a great job!
3 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you so much, Kathryn! We’re really grateful for your recommendation and so pleased to hear our team of movers provided professional, on-time service with excellent communication.
Very satisfied.
Very professional. The movers were great, and Sam was outstanding in his communications. Will definitely use these guys again. Thank you.
29 de junho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you, Andre! We truly appreciate your kind feedback. It’s wonderful to hear the movers were great and that Sam kept communication clear and helpful throughout. We’d be happy to help again anytime!
punctual and friendly
punctual and friendly, very polite delivery person.
5 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you, Abbas! We’re really glad to hear the team you booked with was punctual, friendly and polite. We appreciate you taking the time to share your experience.
Resposta da Wise Move
Thank you, Laura! We’re so pleased to hear about your positive experience. We really appreciate your recommendation.
Fast, efficient and reliable
Jaz was great! Punctual, efficient, friendly and took great care of our things. Kept things organized and used his time effectively. Very flexible service and couldn't be happier. Would highly recommend!!
3 de julho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you so much for the lovely review! We’re thrilled to hear you had a positive moving experience with Jaz. We really appreciate your recommendation and are glad you had such a great experience.
Great communication
Great communication. Pick up and delivery times and dates as promised.
Very pleased with the overall service.
Thank you.
Colin Olds.
29 de junho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you, Colin. We’re glad to hear the communication with our team was clear and that pickup and delivery went as promised. We appreciate your feedback.
I recommend
Quick, good communication, good fair prices, and a good guy I recommend
26 de junho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for your recommendation, Dekan. We’re happy to hear the service was quick, fairly priced, and well communicated.
Highly recommended
Easy communication
Reasonable price
Arrived and dropped off items on time
25 de junho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for your kind feedback. We’re glad to hear communication was easy, the pricing felt reasonable, and everything arrived on time. We appreciate your recommendation.
Good experience all round
It was easy to organise my move. Genuinely good customer experience from Wise Move. Movers themselves were really good and efficient.
24 de junho de 2026
Opinião espontânea
Resposta da Wise Move
Thank you for the lovely review, Michael. We’re glad to hear the move was easy to organise and that the movers provided a good, efficient service.
We really appreciate you choosing Wise Move.
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