WiseStamp Opiniões 

143
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Steer well clear! This Isreal based company is nothing short of a scam. We fell for the marketing and tried to get out in the cooling off period but they wouldn't honour it. Software is limite... Ver mais

Classificada 5 em 5 estrelas

As a solopreneur, I have several small businesses and Wisestamp makes it easy to brand for each business. I love being able personalize for each business. Their support is amazing. They are always wil... Ver mais

Classificada 2 em 5 estrelas

I've been using WiseStamp for a few years now. It used to be great - very easy to create and install on email platforms. Now the steps to install your signature are complicated and tedious, and af... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all, I love their product. As someone who isn't the most tech savvy, they make my email signature look very established and professional. I've never had any issues, however the one time I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

WiseStamp is an award-winning, enterprise-grade email signature management platform designed to scale with the needs of market-leading organizations. Trusted by over 1.2 million customers worldwide, WiseStamp enables businesses to centrally create, manage, and deploy professional, on-brand email signatures effortlessly. WiseStamp turns every email into a powerful brand asset, enabling enterprises to maintain brand consistency, enhance engagement, and drive business impact at scale. WiseStamp also works seamlessly with all email platforms - no coding needed! Turn every email into an opportunity. Make it count.


Informações de contacto

  • 17 State Street, Suite 4000, 10004, New York, Estados Unidos da América

  • wisestamp.com

3,4

Aceitável

TrustScore: 3.5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,4

Todas as opiniões

(143)

53 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

This product is terrible

This product is terrible. Their customer support is practically non-existent, and the software is full of glitches.

If you try to implement it across multiple emails, all they provide is a “help doc” filled with incorrect and misleading instructions that go nowhere.

I’ve spent over a month trying to get this to work. The fact that something as simple as setting up an email signature has turned into such a headache is unbelievable.

Do not use this company.

11 de setembro de 2025
Opinião espontânea
logótipo da WiseStamp

Resposta da WiseStamp

Hi Ryan,

We’re very sorry to hear about the frustration you’ve experienced. This is not the experience we want our customers to have.

Our platform is designed to provide a seamless and reliable experience, and we’re always happy to help if anything isn’t working as expected. Our support team is available 24/7 to guide you through any issues and ensure your email signatures work correctly across multiple emails.

If you’re open to it, please reach out to support via the chat bubble in the bottom right corner at support.wisestamp.com so we can helpi make this right.

Classificada 1 em 5 estrelas

Charged via Visa without notice, cancellation request ignored

My subscription began April 12, 2025. The “Cancel subscription” option was not available in my dashboard (Visa billing). I only became aware of the charges when I checked my Visa statement on May 2—I never received an invoice or email notification before that.
I reached support on May 2 (Ticket #984781) asking to cancel, but the subscription was not cancelled and charges continued. I’ve requested backdated cancellation and a refund for charges after May 2.
The product itself is fine, but the cancellation process and lack of billing transparency are unacceptable. Please fix the Visa billing flow and ensure invoices/notifications are always sent.

7 de setembro de 2025
Opinião espontânea
logótipo da WiseStamp

Resposta da WiseStamp

Hi Lena,

Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. Your refund was processed on September 7, and we understand how frustrating this delay has been.

Indeed, subscription cancellations must be done by contacting our support team, as this option isn’t available directly on the platform, but we're looking into changing this flow.

We also want to note that we always send email reminders before each renewal, and we’re very sorry that you did not receive yours. We will investigate this thoroughly to make sure it doesn’t happen to anyone else.

Thank you for your patience and for giving us the opportunity to improve. If there’s anything else we can help with, we’re here for you.

Classificada 5 em 5 estrelas

Really happy with Wisestamp

My email signatures have never looked better or been more functional. I've worked for companies for years that have non-uniform email signatures and it looks unprofessional. This solves that with great options like links and metrics.

2 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beware of WiseStamp. They are dishonest.

Beware. You cannot CANCEL ever. WiseStamp charged me for several years after I CANCELLED. They have no working CANCELLATION feature and they will just keep writing you back as to why you want to cancel. Then, they will later write back that you didn't respond. WiseStamp is a fraud service provider. You will never be able to cancel for any reason.

2 de setembro de 2025
Opinião espontânea
logótipo da WiseStamp

Resposta da WiseStamp

Hi Andrew,

We’re truly sorry to hear about your experience and understand how frustrating this must have been. Please rest assured that WiseStamp is a legitimate and trusted service provider, and we take great care of our customers.

You are absolutely entitled to a refund in this case. All you need to do is open a support ticket with our team, and we’ll make sure your request is handled promptly and your refund is processed.
You can open the ticket here: https://support.wisestamp.com/hc/en-us/requests/new

We appreciate your feedback and are continuously working to improve both our product and customer experience.

The WiseStamp Team

Classificada 5 em 5 estrelas

Great for Substitutes!!!

As a substitute teacher, this is great on my school district email as it let other teachers reach out to me via email or by my cellphone number that is listed.

18 de agosto de 2025
Classificada 1 em 5 estrelas

This company is a complete an utter…

This company is a complete an utter scammer never never never give these people your credit card number if you do you will regret for years to come as they keep charging you even after you go through multiple cancelations. Someone needs to take this scammer to court and close them down.
you have been warned

5 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company

Terrible company. They are still charging me even though I canceled years ago. My credit card is not even on file with them. Stay away from tech companies that don't employ people.

6 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

An utter disgrace in every way. To be totally avoided.

I cannot recall ever being more upset with an online company to which I have paid a subscription fee for many years. They have deliberately and cynically sabotaged my account in an effort to force me to take a higher level of subscription. I find this totally appalling and unacceptable. I have found them to be immoral, dishonest and despicable in every dealing I have had with them and would not recommend them to anyone EVER!

27 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company could very well be a scam

This company could very well be a scam. They post a monthly rate but then charge you up front for a year. Couldn't find that info anywhere but it's like buried in fine print. I go to click support because the signature shown copy and pastes NOTHING like what is shown. I tried every export option they had for an hour. So I go to reach out to support. Turns out you need to pay MORE to use their support. ha ha ha ha ha. Called my credit card company. The whole thing was a nightmare. Stay away.

22 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Canceling is IMPOSSIBLE and they WON'T help

I was happy with WiseStamp until I needed to cancel and downgrade my PRO subscription. WiseStamp, makes it practically impossible to cancel. Their bot claims this can be done from the "Account & Billing" page, but that only allows me to upgrade, and there is NO OTHER OPTION. This feels super scammy and is following the trend of "trapping" paying customers.

5 de maio de 2025
Opinião espontânea

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