WiseStamp Opiniões 

143
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Steer well clear! This Isreal based company is nothing short of a scam. We fell for the marketing and tried to get out in the cooling off period but they wouldn't honour it. Software is limite... Ver mais

Classificada 5 em 5 estrelas

As a solopreneur, I have several small businesses and Wisestamp makes it easy to brand for each business. I love being able personalize for each business. Their support is amazing. They are always wil... Ver mais

Classificada 2 em 5 estrelas

I've been using WiseStamp for a few years now. It used to be great - very easy to create and install on email platforms. Now the steps to install your signature are complicated and tedious, and af... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all, I love their product. As someone who isn't the most tech savvy, they make my email signature look very established and professional. I've never had any issues, however the one time I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

WiseStamp is an award-winning, enterprise-grade email signature management platform designed to scale with the needs of market-leading organizations. Trusted by over 1.2 million customers worldwide, WiseStamp enables businesses to centrally create, manage, and deploy professional, on-brand email signatures effortlessly. WiseStamp turns every email into a powerful brand asset, enabling enterprises to maintain brand consistency, enhance engagement, and drive business impact at scale. WiseStamp also works seamlessly with all email platforms - no coding needed! Turn every email into an opportunity. Make it count.


Informações de contacto

  • 17 State Street, Suite 4000, 10004, New York, Estados Unidos da América

  • wisestamp.com

3,4

Aceitável

TrustScore: 3.5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

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3,4

Todas as opiniões

(143)

53 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I give this company

I give this company, WiseStamp, a 5-star overall, the company, and easy-to-follow instructions on how to pick a simple email signature. I referred WiseStamp to other colleagues. Everyone loves it!

26 de setembro de 2024
Classificada 1 em 5 estrelas

Unklare Preisgestaltung und nicht Apple-tauglich

Das Unternehmen wirbt dafür, E-Mail-Signaturen für Apple Mail zu erstellen, die dann einfach einzufügen wären. In Wirklichkeit funktioniert das ebenfalls nicht.

Die Preise werden monatlich aufgezeigt, auch nicht offen und dann jährlich abgezogen.

Bei meiner Kontaktaufnahme konnte ich nur mit einer KI "sprechen", die mich abgewiesen hat.

8 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed with WiseStamp's Pricing, Support, and Outdated Service

I recently looked into using WiseStamp for email signatures, but I was really disappointed with their pricing, support, and overall service. Their website doesn't clearly explain the costs for monthly and yearly plans. I found out that if you renew for a year, it's at full price, and they don't mention this anywhere on their site. This hidden cost feels unfair.

I also had a bad experience with their customer support. I emailed them several times about adding a custom design to my email signature and never got a reply. Their slow and unhelpful support made me decide to look for other options.

When I tried to remove WiseStamp from my Gmail, it was really hard. There wasn't an easy way to do it, and the process was confusing. This made the whole experience even more frustrating.

Additionally, the overall look and feel of WiseStamp were very dated. It didn't seem like they had updated their service in a long time, which was disappointing when compared to other modern options available.

Because of their unclear pricing, poor support, difficult removal process, and outdated service, I chose a different provider. I recommend that future buyers be careful and consider these problems before choosing WiseStamp.

10 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Typical subscription scam

It is damn near impossible to cancel an account. Their instructions send you to a small link under your profile which links to a form which apparently goes nowhere. I completed it multiple times to no avail. Then, their customer support email which is all over the site is nonfunctional and generates a response email to send you to another form. This one finally worked but I was billed for about 4 months after my first attempt to cancel. This is AFTER originally having a duplicate account under the same email address when I first signed up to which they basically said “tough luck.” I would NOT recommend this company.

12 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

It keeps coming back like a plague.

It keeps coming back like a plague.
After trying the free version and remove it, it keep coming back on my gmail account even if I removed from the plugins and signature setting more than one time. It's a spam product and I don't recommend to even try it for free. I am awaiting help from their customer support.

22 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ghosted when trying to upgrade seats

Imagine ghosting a paid customer when they're trying to upgrade their subscription. It's insanity.

This is exactly what Wisestamp are doing.

I needed an extra seat for a new employee, but their model means you can only buy in batches of 10. There's no way I'm paying for 9 extra seats that aren't needed. I submitted a support request and they came back offering 15, which is fine. When I emailed back asking for the price and next steps, I was ghosted. Wow!

Safe to say we're going elsewhere. This is not how you treat paying customers, especially when they're trying to spend more money.

3 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This company is fake!

This company is fake. These are scammers. They have a very very bad product and the customer support doesn't help you. They literally ignore your emails.

They charge you money when you cancel a subscription and they will never refund you.

This is criminal. Disgusting company.

28 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam. I canceled my Pro account a year ago, yet I have just been charged. When I went to account it once again shows that it is Pro and when I try to downgrade it again. It won't do it!

8 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Buy something else, no support, unreliable

As of four weeks ago our entire Wisestamp paid version started not working - without any changes on our end. Employee after employee reaching out saying it stopped working or was using old signatures. I’ve been back and forth without any support from the Wisestamp. There is not even love chat or an option for some to look at our system outside of 9pm EST. It’s all email with days in between responses and lackluster support that provides no understanding of the issue or help.

I’ve been with this for two years on a paid plan but need to look at replacement options as there appears to be no US support. Very disappointing for a paid service.

1 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Total scum

Their services does not work as advertised in demo. If you contact customer support, they provide no solution, but rush to charge your card even though you requested a refund. Don't fall for the scum scheme.

28 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company charged me a subscription…

This company charged me a subscription for an entire year twice after I cancelled my free trial! They won’t refund my money- over $100 both times. And won’t respond to my messages… they are scammers - do not trust them - stay well away from this company!!!

1 de setembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Was Dedicated Customer, Now Looking Elsewhere

I've been using WiseStamp for at least two years, and have not really had any problems until recently when I tried to change my billing information.

There is currently no way to change any of your billing information through your account on their website. This is a problem as I want the convenience to switch things up whenever needed. I contacted customer service to ask when the billing information page was going to be working again.

Instead of being helpful they continuously gave very vague answers like, "I want to assure you that we're diligently working on enhancing this feature on our website to better serve your needs." and, "I want to inform you that our dedicated team is actively working on enhancing this particular aspect of the WiseStamp platform." But they refused to give me any idea about when this work would be done.

The only option I was given was that I could cancel my auto-renewal and re-purchase it through their "integrated merchant". All of this made me very uncomfortable, and its all still very unclear-- Who is this integrated merchant? Will this close my account down and cause me to have to set up my signatures again? Where will I be putting in my new payment information? Why aren't you providing a basic service that every other business provides on their website?

The customer service was so unhelpful and repetitive in their answers that I ended up very uncomfortable and frustrated, and am now looking for a new service provider. Would advise you go elsewhere for signature hosting services. Awful experience.

8 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

If I could leave a 0 star review I would!

If I could leave a 0 star review I would.

Like all the other reviews here it was made extremely unclear I would be charged a full years usage with recurring payment in one go.

I've complained to them, and as I always make PayPal my preferred payment method for vendors I've not dealt with anymore I've issued a complaint.

DO NOT USE!

26 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Predatory Business - Did not have a chance to validate if the product works.

I never got to use the product so I can't speak on whether or not it works but I can say I absolutely DO NOT trust this business.

Thankfully I used privacy.com and set up a credit card limit before putting my credit card information in. This business clearly is a Predatory Business. I get it - we all need to make money, but it's so wrong to charge someone's credit card for $70 when it's so obvious that the company is intentionally trying to make the user believe they're about to be charged for $5.80 (a month). I'm sure it would have been an absolutely nightmare trying to get a refund too.

17 de agosto de 2022
Opinião espontânea

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