Customer service is awful. No phone lines to call. Email response is very delayed and at times seems like an Ai is responding since I kept getting the same emails worded the same. Serum oil for lips i... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Customer service is awful. No phone lines to call. Email response is very delayed and at times seems like an Ai is responding since I kept getting the same emails worded the same. Serum oil for lips i... Ver mais
A empresa respondeu
The lip stains didn't come out the shades that were on their boxes, the spray activator didn't make the entire lip stain blue peel off entirely and made the lip stain run down my chin. The eyeliner sm... Ver mais
A empresa respondeu
My absolute favorite lip stain! This is my go to when I go to work, go out casually, or dress up. The colors were beautiful beautifully, and I haven’t had an issue with any of them. I own several, and... Ver mais
I wanted so badly to love this. Sadly, it’s just like any “waterproof“ eyeliner. I like to use eyeliner on my waterline underneath my lashes to make them appear fuller. Eyeliners will typically bleed... Ver mais
A empresa respondeu
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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I ordered the eyeliner and sharpener but I did not receive the sharpener. I am disappointed.
Not as described, the eye liner is not waterproof and it smears
Very happy with the mascara and fast delivery. Would purchase again.
The product didn’t work on me. If any product made it into my waterline, it smudged right off like 3 hours later. I couldn’t build the color either. I’m very upset at this purchase, it was a lot of money for me and now I’m stuck with these eyeliners that don’t work.
The eyeliner and lip stain is amazing. Delivery was fast and no mistakes!
I’m just not seeing the effects that were advertised I don’t want a reorder.
I love your eyeliner!! It is BY FAR the BEST I have ever used! I want every color!!
Christina
After following up regarding my order (after 10 days), they provided a tracking number that appears to be incorrect or unrelated to my order. When I asked for clarification, they said they would get back to me, but I have received no response since.
At this point, there is no evidence my order was ever processed or shipped. The lack of communication and questionable tracking information is very concerning.
I would strongly advise others to be cautious before ordering from this company.
I bought Wonderskin lip stain and the long lasting lip liner. I used twice and came out in painful blisters all over my lips. I contacted customer services who advised me ‘to leave it a few days before I used again’!!!! I told them I would Never use it again and was returning it for refund. I then want through a whole series of emails whilst they Avoided my return - telling me I had to pay to return tracked to America (I bought in UK) them avoiding giving me the code that they require. I eventually sent it back, tracked, to the uk address they gave and including the code they required. Tracking shows they received 7 April. No refund as yet nearly 2 weeks on!!! Absolute con merchants both in product and business practise!! NEVER fall for their lies like I did!
I still didn’t receive my order and the tracking link doesn’t work
Well for one thing the product should do what I bought it for. It’s not even close to working like you all say. So disappointed
Shipped in a timely fashion. Needed waterproof eyeliner. Good product.
I never received my purchase after constantly being told it was delivered. I'm asking for it to be resend or a refund.
I am giving this product 4 stars because it does wear off. The lip stain is long lasting. It lasted around 8hrs without fading and that was with consuming food and beverages. After the 8hr mark it starts to wear off. With these remarks I highly recommend this product and will purchase more.
The eyeliner goes on nice and it’s dark, just as promised. However it comes off very easily.
I have alot of sun spots on my face that look like blotches. A big cluster on my right cheek; the other cheek has clusters as well. Unfortunately I do not wear foundation because I do touch things and place my hands on my face. And don't want foundation on my hands, plus bacteria can spread, if any. This item covers my face and my dark spots. Not opaque but lightly. What a relief! No more ugly face.
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