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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Received paper promptly, beautiful and love it, I ordered early to get the discount, offered. and had to order 7 rolls, when we will maybe only need 6 rolls , as I won’t be having the decorating do... Ver mais

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Classificada 5 em 5 estrelas

I ordered the wave wallpaper after seeing on Instagram and knew ir would be perfect for our little boys room. I'd only put up lining paper before but it was so easy and i was doing it alone, the pap... Ver mais

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Classificada 1 em 5 estrelas

The wallpaper design itself is lovely. A gorgeous yellow wide stripe which I thought would be perfect. The problem is the wallpaper is see through. Every minor mark on the wall shines through like a b... Ver mais

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Classificada 5 em 5 estrelas

Green blue wave paper ordered, came very promptly and the quality was amazing! Had to order a further roll and also asked for advice regarding curtains. Service was just splendid and very helpful... Ver mais

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Informações sobre a empresa

  1. Loja de papel de parede
  2. Decoração e Design de Interiores
  3. Designer de interiores
  4. Fabricante de tintas
  5. Loja de tintas

Escrito pela empresa

British design studio creating bold & beautiful wallpapers, paints and fabrics, designed & made to order in house in the UK📍


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Classificada 4 em 5 estrelas

Beautiful wallpaper

Received paper promptly, beautiful and love it, I ordered early to get the discount, offered. and had to order 7 rolls, when we will maybe only need 6 rolls , as I won’t be having the decorating done till June 8th I will miss the 30 day dead line for sending it back, so getting the paper early probably won’ benefit me ! I’ve tried to phone and speak to someone but just get an AI reply, I think the products are lovely , but very expensive ,and also customer service is s bit lacking .

8 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Hi Sharon,

Thanks so much for your feedback.

Our design studio is open from 9am–5pm, Monday to Thursday, so if you called outside of those hours there may not have been anyone available to pick up the phone at the time.

I’ve had a look into your enquiry and found the email you sent to us. I can see it was replied to by our AI assistant, which correctly advised that our returns policy is 30 days from delivery.

We use our AI system during particularly busy periods to help make sure customers receive information as quickly as possible, rather than being left waiting for a reply.

I hope that helps explain things a little, but please do let us know if there’s anything else we can help with - I’ll keep an eye out for any emails from you 😊

Best wishes,
Holly

Classificada 5 em 5 estrelas

Perfect

I ordered the wave wallpaper after seeing on Instagram and knew ir would be perfect for our little boys room. I'd only put up lining paper before but it was so easy and i was doing it alone, the paper was nice and thick so it wasn't creasing and easy to work it. I'm so happy with the result and am looking at using woodchip and magnolia paint in other rooms now. I highly recommend. @terraceupnorth

1 de fevereiro de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your review!

Classificada 5 em 5 estrelas

W&M are my 1st port of call when I am…

W&M are my 1st port of call when I am redecorating. I can't comment of the quality of the paint as I haven't used it but I am absolutely addicted to buying their wallpaper and have far too many samples as I can never decide what I want out of all the amazing designs and colour options.
Since discovering this wonderful company, I have ordered two custom made murals and have two other room's wallpapered in the ready rolled paper. All have been the best quality, really thick paper and a dream to put up. I am just about to redecorate my living room again and it genuinely felt a sin to strip off my old W&M wallpaper and mural but literally everytime I see a new design I fall in love and need it in my home (I now have 2 samples of their new murals on my wall and CAN NOT decide as they are equally beautiful!). It is more expensive than other "chains" and I p
probably shouldn't spend as much when I like changing my interiors so often but I really love the sense of having something custom made and a little bit bespoke in my home. I Love that they have coordinating material and complimentary paper in matching colourways to add contrast where needed. I have also ordered material to make cushions to match my (now stripped off mural) and they have washed extremely well for the last 2 years. I will continue to use W&M as long as I can afford to do so, I think my main criticism is the price as it is on the higher side for many people in this financial climate but given everything I've said above I can understand why. If I had my way I definitely would have my whole house decorated with Woodchip and Magnolia by now.

1 de maio de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so so much for your lovely words!

Classificada 5 em 5 estrelas

Love our Big Kat wallpaper!

A fabulous range of wallpapers. Great quality. Good size samples. A dream to hang. Big Kat Tawny looking great in our bedroom. Thank you 🤩

29 de novembro de 2025
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for taking the time to review - it's very much appreciated!

Classificada 5 em 5 estrelas

Green blue wave wallpaper

Green blue wave paper ordered, came very promptly and the quality was amazing!
Had to order a further roll and also asked for advice regarding curtains.
Service was just splendid and very helpful indeed!
Thank you
Will definitely be shopping here again. :)

2 de janeiro de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for taking the time to review!

Classificada 5 em 5 estrelas

Excellent quality products

Excellent quality products, brilliant customer experience + customer care if required. Well worth investing in their quality products.

22 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you!

Classificada 5 em 5 estrelas

Highly recommended!

Great customer service, lovely designs and high quality wall paper. Would highly recommend!

18 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your lovely words :)

Classificada 5 em 5 estrelas

Excellent Products

I have now made three purchases of wallpaper from Woodchip and Magnolia. The designs are fabulous and the paper is high quality. My decorator commented on this and how easy it was to hang in comparison to other products he has used. In the past I have also purchased cushions and they too are of a high quality. I have no hesitation in recommending the Company for the quality of their products and excellent customer service.

3 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

So pleased to hear you've returned to us three times now, and thank you for taking the time to review - it's very much appreciated!

Classificada 5 em 5 estrelas

Beautiful designs

Beautiful designs, spoilt for choice. Great customer service and super quick delivery.
Amazing from start to finish, would highly recommend.

20 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much!

Classificada 5 em 5 estrelas

Wallpaper and paint

The quality of the wallpaper is wonderful. The design is beautiful and I've had so many positive comments from friends and family. The paint is such good quality too. It goes on like a dream. So pleased to support British made products. I will definitely use Woodchip and Magnolia again for my next diy project.

13 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

So happy to hear it! Thanks so much for taking the time to review

Classificada 5 em 5 estrelas

I’m so so happy with my wallpaper

I’m so so happy with my wallpaper! It’s so beautiful and I ordered the complementing paint colour to go with it which was a dream to paint with. It all works so well in my living room. Great service, thank you!

8 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

We're so pleased you're happy! Thank you for the feedback - it's much appreciated 😊

Classificada 5 em 5 estrelas

Gorgeous designs and colours

Gorgeous designs and colours, decorator loved the wallpaper and the paint is so rich in colour.
Very easy to order and deal with all delivered promptly and great customer service. Would recommend for great quality, delivery and customer service

1 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thanks so much for your feedback! 🙂

Classificada 5 em 5 estrelas

Lovely Onism wallpaper and fabric

I bought their Onism wallpaper in lemon for my bedroom. The effect is stunning. The detail of the design is excellent, charming without being overwhelming. My decorator was also very happy with the quality of the paper. I am now going to order some fabric to make matching cushions. Their customer service was very responsive and what was particularly helpful was the good size of their samples - too often companies send such small samples that you can't really gauge the effect.

1 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your kind words! We're so pleased you're happy with our wallpaper 🙂

Classificada 5 em 5 estrelas

Pretty pink

Lovely wallpaper,good quality,looks so pretty in the hall and up the stairs,people just love it when entering.

2 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your review! We truly appreciate it and are thrilled to hear that you’re happy with your wallpaper 🙂

Classificada 5 em 5 estrelas

Absolutely stunning quality and design

Absolutely stunning quality and design, wallpaper hung by our decorator who says that it’s amazing quality and a dream to hang, will definately purchase more
A fabulous company to work with

2 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your kind words! We're so happy you're pleased with your wallpaper 🙂

Classificada 5 em 5 estrelas

Mural

I ordered multiple samples, all dispatched promptly. Finally made my choices of a mural and a paper for the loo.mural went up beautifully as did the one in the loo. Excellent quality and design. I couldn’t fault. Paper very thick. All enquires I had were answered. I will use them again .

1 de março de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thanks so much for your review - we truly appreciate it!

Classificada 5 em 5 estrelas

Beautiful designs & great service

Beautiful designs, great quality paper & paint. The customer service was fab 🫶🏻 I will 100% use again!

5 de fevereiro de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Thank you so much for your feedback!

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! Website user friendly and very easy to order. Speedy delivery as promised with all tracking details emailed to me.
The wallpaper looks fantastic and I have received so many positive reactions from friends and family. Will definitely recommend and I’ll be back! Thank you Woodchip and Magnolia!

21 de abril de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

So pleased to hear! Thank you for your kind words 🙂

Classificada 1 em 5 estrelas

Refunds are extremely slow

Received the ordered and returned one roll - according to their emails the refund won't be back with me until 1 month after they received it. Unacceptable

3 de março de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Hello,

Thanks for your feedback!

We can see from our records that your return was submitted on 15/2, approved on 16/2, and your refund was received on 18/2 - 3 days after your request was made.

Our automated confirmation emails mention up to 10 days, as refund timing can vary depending on the customer’s bank, which may take up to 10 working days to process the funds.

I hope this helps clarify things, and we look forward to welcoming you back to shop with us again soon!

Classificada 1 em 5 estrelas

Ordered on the 14th december still no…

Ordered on the 14th december still no order it hasnt been sent out and neither a reply from anyone from customer service. All emails ignored. Awful. Its been over a month

17 de janeiro de 2026
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logótipo da Woodchip & Magnolia

Resposta da Woodchip & Magnolia

Hi Charlotte,

We're really sorry to hear that your sample order didn’t arrive. Unfortunately, once samples leave us, we’re reliant on Royal Mail for delivery.

From our records, I can see that you contacted us on 16th January to let us know the parcel hadn’t been delivered, and we processed a refund for your order shortly after.

We hope you’ll order with us again, and if there are ever any issues, please get in touch and we’ll be happy to help 🙂

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