WOO.design Opiniões 

67
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The order came on time, no issues with packaging and the product itself. I love the product There was no order tracking option available, had to contact Woo design directly to ask about ETA, I got re... Ver mais

Classificada 5 em 5 estrelas

Really happy with my wall mirror from Woodesign. The quality is excellent and it looks even better than expected. It was also very well packaged and delivered safely and on time. Great service from st... Ver mais

Classificada 4 em 5 estrelas

Good customer service in the shop, v helpful. Furniture arrived on time without any issue. V efficient

Classificada 5 em 5 estrelas

I love my bubble tree coat rack, it's like a piece of wall art which is what I was looking for. The online picture was lovely but the actual bubble tree WOW! Woodesign are great to buy from no problem... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

WOO.design is where your home gets its wow factor. Discover cutting-edge furniture and décor from Europe’s most innovative designers, and turn every room into a space full of style and personality. 🍀 Designer Furniture & Home Décor 🛋 🍀 One of the largest online retailers in Ireland 🍀 Trusted for 10 years ☕️ @woocafe.dublin


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

67 opiniões

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4,3

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(67)

67 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disastrous over priced garbage

I ordered a rustic bench. It was very expensive. It took three weeks to arrive and I was told it was coming from Denmark and that it was made to order . I received somebody else's order. I then had to be available in order for my incorrect delivery to be picked up or I couldn't receive my order which went to the wrong person. Once it finally arrived, it had a label saying it was made in china . The craftsmanship was very poor and wood filler was shoved in everywhere. Also one keg was shorter that the rest which means it wobbles every time I sit on it!! I would never order from this company again and definitely do not recommend.

17 de agosto de 2026
Opinião espontânea
logótipo da WOO.design

Resposta da WOO.design

We’re sorry that you were unhappy with your experience, but we would like to clarify a few points for anyone reading this review.

The bench was priced at €149, and as a rustic-style product, natural variations, imperfections and visible characteristics of the wood are part of its intended appearance rather than the perfectly uniform finish you would expect from a different style of furniture. We always welcome customers contacting us directly if they believe there is a genuine defect with an item, so we can investigate and offer an appropriate solution.

Regarding your comment that you were told the bench was coming from Denmark and was made to order, I would also like to clarify this point. The bench is supplied by House Doctor, our supplier based in Denmark. However, the bench is not a made-to-order product, so I’m unsure where that information came from.

There was unfortunately a delivery mix-up, which we sincerely apologised for. Mistakes can occasionally happen, although they are very rare, and in this case the issue was corrected within 2 days. Your bench was delivered approximately 3 weeks after ordering, despite the original estimated lead time being 4–8 weeks.

We understand that receiving the wrong delivery was frustrating, but our team acted quickly to put things right.

We feel it is only fair that the full circumstances and the steps we took to resolve the situation are also reflected here.

Classificada 1 em 5 estrelas

Got a table chairs and a cabinet have…

Got a table chairs and a cabinet have to say quality is very poor assembling is ridiculous the cabinet doors won't open the two middle doors very dissatisfied if I'd have known it was flat packed I would have never touched it its not like it was cheap but it looks cheap I won't be buying there again

18 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

More than 2 months waiting for the…

More than 2 months waiting for the chairs

30 de junho de 2026
logótipo da WOO.design

Resposta da WOO.design

Thank you for taking the time to leave your feedback.

Before your order was placed, we advised that the chairs were out of stock with our supplier until mid-May, with an estimated delivery in June. After placing your order, you also received an order confirmation outlining the estimated lead time. Throughout the waiting period, we kept you updated whenever you contacted us, and the estimated delivery timeframe remained unchanged.

As an online retailer based in Ireland, we rely on our suppliers for stock availability and on international logistics providers to transport orders to us. While these lead times are outside of our control, we always aim to provide clear and accurate information about product availability before an order is placed so that our customers know what to expect.

Once the order arrives at our warehouse, we dispatch it as quickly as possible. We do not hold orders unnecessarily, and delivery typically takes place within one to two working days of the stock arriving with us.

Thank you again for your feedback. We hope you're now enjoying your new table and chairs.

Classificada 5 em 5 estrelas

The shop is exquisite

The shop is exquisite, the help I received was exceptional. The product is fabulous. I will be going back for all my interior needs.

27 de maio de 2026
Classificada 5 em 5 estrelas

Interesting designs. Friendly, professional service

The buying team has a good eye for furnishings you don’t readily find in the chain stores.

As interesting as the website is, if you are in Dublin, the in-store experience will truly win you over. Special shout of recognition to salesperson Magdalena, who extends a wam welcome, listens to what you’re looking for, offers suggestions and ideas without being pushy, and provides exceptional after sale service.

We ordered two large cabinets from different manufacturers. I cannot say that the quality is heirloom, but on a scale of good/better/best, I would consider these be good/better quality and on-par with what you might find at many of the large national retailers - but certainly more unique and interesting in their design.

We would happily order for WOO again.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful contemporary furniture

Beautiful contemporary furniture, great quality and price. Great Customer service, Magdalena is super friendly and helpful. Delivery driver is very friendly and bang on time. Would highly recommend.

30 de abril de 2026
Classificada 5 em 5 estrelas

Quality seems to be at the core of this business

The experience of both the Dorset Street shop and the woodesign website were both enjoyable, with in-store staff very helpful. Delivery was earlier than expected, and when delivered, they kindly brought it right up to my apartment and even put on the legs (a small cabinet). Their stock is full of stunning pieces, many works of art in themselves, and beautifully made. Quality seems to be at the core of this business. I would highly recommend.

26 de abril de 2026

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